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Sercotel Hotel Parque

3.0 star property

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Photo gallery for Sercotel Hotel Parque

A modern hotel reception area with a black reception desk, a marble wall, and a small indoor garden.
A restaurant with tables and chairs, framed pictures on the wall, and a view of palm trees outside.
Superior Room | Minibar, in-room safe, desk, blackout curtains
A large, well-lit dining hall with multiple round tables, each set with chairs and table settings.
A hotel lobby with a reception desk, a staircase, and a large window offering a view of the street.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Gran Canaria Calle Muelle Las Palmas, 2, Las Palmas de Gran Canaria, Gran Canaria, 35003
  • Place, San Telmo Park
    ‪1 min walk‬
  • Place, Calle Triana
    ‪2 min walk‬
  • Place, Cathedral of Santa Ana
    ‪13 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪20 min drive‬

Room options

View all photos for Classic Room

A hotel room with two beds, a large window, and a wall-mounted architectural drawing.

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Classic Room, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Single Room

A modern bathroom with a white sink, mirror, and glass shower enclosure.

Classic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite

A modern bathroom with a white sink, mirror, and glass shower enclosure.

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

A modern bathroom with a white sink, mirror, and glass shower enclosure.

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Sercotel Hotel Parque

A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a business centre and dry cleaning.
Sercotel Hotel Parque offers 102 air-conditioned accommodations with minibars and a safe. LCD televisions come with digital channels. Bathrooms include a bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sercotel Hotel Parque. During your stay, you're just a quick walk from San Telmo Park. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to public transport and the helpful staff
  • Steps from San Telmo Park and 3 minutes on foot from Calle Triana
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sercotel Hotel Parque.

Smoking is allowed in designated areas at this 3-star Las Palmas de Gran Canaria hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Sercotel Hotel Parque has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 10 per day); reservations required
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 July and 14 July.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 10 per day (984 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Parque Las Palmas de Gran Canaria
Hotel Parque
Parque Las Palmas de Gran Canaria
Hotel Parque Gran Canaria/Las Palmas De Gran Canaria
Hotel Parque
Sercotel Hotel Parque Hotel
Sercotel Hotel Parque Las Palmas de Gran Canaria
Sercotel Hotel Parque Hotel Las Palmas de Gran Canaria

Sercotel Hotel Parque Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 245 out of 395 reviews
Rating 8 - Good. 121 out of 395 reviews
Rating 6 - Okay. 19 out of 395 reviews
Rating 4 - Poor. 6 out of 395 reviews
Rating 2 - Terrible. 4 out of 395 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
An ideal location between the old and new town and very convenient for the bus station to local and villages throughout the island.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful. Lovely view of the park from the balcony. Reasonable price. We would definitely stay there again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Janusz

Liked: Cleanliness
great hotel, super location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were very friendly and helpful! Room was cleaned daily. Very convenient to the Triana shopping and dining neighborhood!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Frances

Liked: Cleanliness
Clean room, comfy bed but most of all, friendly and helpful staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Spent 7 nights here. Our room was spacious, clean and with a very comfortable bed. Staff are efficient and friendly. We loved the breakfast which has a wide selection and high quality. Good location for the centre historic and restaurants
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities
Somewhat expensive for what it is but the front desk staff were great. Walkable to the old Town. On a busy, noisy road if that is a concern. Modern refurbishment throughout.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

sona

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, walkable to shop, parking on the street behind hotel
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness
Quick easy check in rooms are clean and comfortable. Breakfast is ok but nothing to write home about. Would certainly use this hotel again as it provided a quality cost effective stay.
Stayed 1 night in Oct 2025
Verified

8/10 Good

HERNAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel. Transport links to different areas in GC. Breakfast was OK. Selection of hot and cold food. Fruits and dessert options available.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and very good location, but the breakfast was disappointing. The only warm food was industrial scrambled egg, beans and cooked bacon. Can easilybe improved.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Ariadna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is great, also location and convenience.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

egil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
X
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, centrally located hotel in the historic part of town. Only critique would be to advise clients to put the notification on the door to clean the room, aside from this I will definitely stay at this hotel again. Great value for money.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, well located hotel

Excellent hotel, close to bus station to access other areas, and main street and old town. Good buffet breakfast.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location great hotel
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally nice. The location could not have been better - access to all buses across the street, shopping and restaurants.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location helpful staff nice and clean.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great stay, Great service, Great location.
Stayed 7 nights in Nov 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near shopping and transportation

Facing a beautiful park, and across from the bus station. Main shopping street one block further on.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location--loved the ability to catch a bus to tour the city and so easy to walk places as well, especially old town
Stayed 1 night in Nov 2023
Verified

8/10 Good

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sunny days

Stayed here before and the staff are very nice . Would stay again.
Stayed 10 nights in Jan 2025
Verified

10/10 Excellent

RICARDO DONATO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in Las Palmas and our accommodation there. The place is truly beautiful and we were able to learn about the history and culture of the Canary Islands in a very general way.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location if you want to be in the middle of all the action
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly helpful staff

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