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Sercotel Hotel Parque

3.0 star property

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Photo gallery for Sercotel Hotel Parque

Restaurant
Classic Triple Room | Minibar, in-room safe, desk, blackout curtains
Hallway
Hallway
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Pet-friendly

Explore the area

View in a map
Gran Canaria Calle Muelle Las Palmas, 2, Las Palmas de Gran Canaria, Gran Canaria, 35003
  • Place, San Telmo Park
    ‪1 min walk‬
  • Place, Calle Triana
    ‪2 min walk‬
  • Place, Cathedral of Santa Ana
    ‪13 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪21 min drive‬

Room options

View all photos for Classic Room

Minibar, in-room safe, desk, blackout curtains

Classic Room

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Classic Room, Balcony

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | Minibar, in-room safe, desk, blackout curtains

Classic Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Triple Room

Classic Triple Room | Minibar, in-room safe, desk, blackout curtains

Classic Triple Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout curtains

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout curtains

Superior Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Sercotel Hotel Parque

Hotel with a restaurant, steps from San Telmo Park
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a business centre and dry cleaning.
Sercotel Hotel Parque offers 102 air-conditioned accommodations with minibars and a safe. LCD televisions come with digital channels. Bathrooms include a bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sercotel Hotel Parque. During your stay, you're just a quick walk from San Telmo Park. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to public transport
  • Steps from San Telmo Park and 3 minutes on foot from Calle Triana
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sercotel Hotel Parque.

Smoking is allowed in designated areas at this 3-star Las Palmas de Gran Canaria hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Sercotel Hotel Parque has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 10 per day); reservations required
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 1 July and 14 July.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 10 per day (984 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Parque Las Palmas de Gran Canaria
Hotel Parque
Parque Las Palmas de Gran Canaria
Hotel Parque Gran Canaria/Las Palmas De Gran Canaria
Hotel Parque
Sercotel Hotel Parque Hotel
Sercotel Hotel Parque Las Palmas de Gran Canaria
Sercotel Hotel Parque Hotel Las Palmas de Gran Canaria

Reviews

Sercotel Hotel Parque Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 213 out of 341 reviews
Rating 8 - Good. 104 out of 341 reviews
Rating 6 - Okay. 15 out of 341 reviews
Rating 4 - Poor. 5 out of 341 reviews
Rating 2 - Terrible. 4 out of 341 reviews

Reviews

4/10 Poor

GARRY

Disappointed

I’ve stayed here before. Everything was very good. However!!! This time I ended up In a third room as the first one the shower was full of long hairs. Changed room.Second room the safety deposit box was broken. Third room fine. This took a long time to arrange as there was the poor lady on reception checking people in,answering queries etc Staff are very friendly BUT the cleaner needed to clean. Not impressed. Breakfast excellent No problem with staff as they were professional albeit the cleaner who did not do their job.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near shopping and transportation

Facing a beautiful park, and across from the bus station. Main shopping street one block further on.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ariadna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is great, also location and convenience.
Stayed 5 nights in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central etc
Stayed 1 night in May 2025

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally nice. The location could not have been better - access to all buses across the street, shopping and restaurants.
Stayed 4 nights in May 2025

10/10 Excellent

Marlen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy limpio, bien ubicado. Desayuno variado, el muchacho que atendía el desayuno muy atento y agradable igual los del front desk.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location if you want to be in the middle of all the action
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best for old town access

Ideal location in the old town, across from an urban park
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, well located hotel

Excellent hotel, close to bus station to access other areas, and main street and old town. Good buffet breakfast.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ricardo

Liked: Staff & service
This is a centrally located very sleekly( not gaudy) decorated and well run hotel in the heart of Las Palmas. Nothing flashy. Just cool.
Stayed 1 night in Mar 2025

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Central London

Fantastic hotel. Spotless room, great bathroom with amazing shower. The excellent buffet breakfast up on the 6th floor overlooking the park and the ocean was particularly wonderful. Right next to San Telmo bus station, if you're getting the bus to our from the airport. I would highly recommend this hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shame no pool but then would not be a 3* hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The chambermaid did an excellent job of making up the room and cleaning on a daily basis. The shower was excellent too and the Reception staff very helpful and friendly
Stayed 4 nights in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent base for a stay in Las Palmas

Stayed 4 nights in Mar 2025

10/10 Excellent

Leonor, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien situado a distancia caminando hasta la catedral y a unos pasos de Triana para poder disfrutar en las noches de unas copas . El estacionamiento se puede encontrar fácil Ente en la calle por unos pocos euros . No vale la pena pagar estacionamiento . Volvería siempre
Stayed 5 nights in Feb 2025

6/10 Okay

Zarine

Stayed 3 nights in Feb 2025

10/10 Excellent

Vjeran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

RICARDO DONATO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in Las Palmas and our accommodation there. The place is truly beautiful and we were able to learn about the history and culture of the Canary Islands in a very general way.
Stayed 4 nights in Jan 2025

10/10 Excellent

DOUGLAS

Stayed 2 nights in Jan 2025

8/10 Good

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sunny days

Stayed here before and the staff are very nice . Would stay again.
Stayed 10 nights in Jan 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The room was spotless, spacious and quiet. The bed was comfortable. There was a walk in, powerful shower. We had breakfast, which had a nice selection of bread and rolls. Cheese's, ham and salmon. There was fresh fruit and yoghurt. The staff at the hotel were friendly and the hotel was a great central location with the bus station just across the road. The old town was beautiful and within walking distance. I highly recommend this hotel.
Stayed 4 nights in Jan 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jingjuan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Michel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very central renovated hotel

We had a mini suite which was quite big with good amenities and quietness at night. They offer a good breakfast on the last floor for 10 euros. Girl Receptionist was very nice.
Stayed 2 nights in Dec 2024

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