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Neya Lisboa Hotel

4.0 star property
VIP Access

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Photo gallery for Neya Lisboa Hotel

Lobby
Bar (on property)
Suite | 1 bedroom, minibar, in-room safe, desk
Lobby lounge
Body treatments, hot stone massages, Thai massages, sports massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Rua Dona Estefânia, 71-77, Lisbon, 1150-132
  • Place, Eduardo VII Park
    ‪11 min walk‬
  • Place, Avenida da Liberdade
    ‪11 min walk‬
  • Place, Marquis of Pombal Square
    ‪13 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Single Room

1 bedroom, minibar, in-room safe, desk

Standard Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Twin Room

9.0 out of 10
Wonderful
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Bedroom

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, desk

Standard Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, desk

Standard Double Room

  • Sleeps 2

View all photos for Standard Room With Extra Bed

1 bedroom, minibar, in-room safe, desk

Standard Room With Extra Bed

  • Sleeps 2

Standard Single Room

  • Sleeps 1

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Twin Room

  • Sleeps 2

Suite

  • Sleeps 3

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About this property

Neya Lisboa Hotel

Hotel with a full-service spa, near Rossio Square
This hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
Neya Lisboa Hotel offers 76 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a shower, designer toiletries, bidets and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Neya Day Spa. Services include hot stone massages, sports massages, Thai massages and facials. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at Neya Lisboa Hotel. During your stay, you're just a quick walk from Hospital Dona Estefania. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages, body scrubs or body treatments at Neya Day Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Within a 15-minute walk of Avenida da Liberdade and Marquis of Pombal Square
Neya Lisboa Hotel offers its guests a full-service spa, a fitness centre, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Neya Lisboa Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Lisbon hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Viva Lisboa – This restaurant only serves breakfast.
Lounge BAR – This bar only serves light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lounge BAR
  • Viva Lisboa

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Shopping centre

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 431 square feet of conference space
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Spa open select days
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 1.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children
  • Self-parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 1.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 585
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Neya
Hotel Neya Lisboa
Neya Hotel
Neya Hotel Lisboa
Neya Lisboa
Neya Lisboa Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Lisbon
Neya Lisboa Hotel Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Hotel Hotel Lisbon

Neya Lisboa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 450 out of 1000 reviews
Rating 8 - Good. 432 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities, room comfort

City break

Bed comfortable and staff helpful. Room not cleaned brilliantly each day but clean when started and well appointed.
Stayed 4 nights in Aug 2025

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was good, with a good options. Could not lower the AC below 20°c They only had regular bikes and not electric bikes.
Stayed 8 nights in Aug 2025

10/10 Excellent

Lisbeth

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Ruben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Peadar

Stayed 4 nights in Jul 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked comforting and nice stuff
Stayed 2 nights in Jul 2025

8/10 Good

Renita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Bathroom fixtures were not tethered to the foundation. Brown water in shower.
Stayed 1 night in Jul 2025

8/10 Good

Sujit

Stayed 4 nights in Jul 2025

8/10 Good

Angeline

Stayed 3 nights in Jun 2025

10/10 Excellent

Jesse

Stayed 1 night in Jul 2025

10/10 Excellent

Chantelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely 4-star hotel and friendly reception staff. Luggage storage is helpful and cleaning staff always did great job making up rooms. Air conditioning was very nice especially during heatwave. Sometimes heard couple ambulances during night due to nearby hospital, however this is probably expected in a city. Walkable to lots of cafes and shops. Would visit again and recommend! To become more eco friendly I think they could include Vegan options in the restaurant.
Stayed 4 nights in Jun 2025

6/10 Okay

Lucia

Liked the employees very nice
Stayed 6 nights in Jun 2025

8/10 Good

mitchel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Alysha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 3 nights and it was great value for money and outside of the main tourist area which I liked as you pay less. The transport options were very close and you could easily walk into the touristic areas. The room was clean and food facilities.
Stayed 3 nights in May 2025

8/10 Good

Shariar, Chestnut Hill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent choice in Lisbon center. The staff is great; friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, in a good location, with good transport options around. Would recommend for a short stay. Also, great amenities in room (including massage cushion and umbrella)
Stayed 2 nights in May 2025

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific included breakfast.
Stayed 4 nights in Apr 2025

8/10 Good

Rocky

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Carl, Liverpool

Liked: Staff & service, amenities
Breakfast was basic and cold. Rooms were clean but too hot and noisy.
Stayed 3 nights in Apr 2025

10/10 Excellent

Hugo

Stayed 1 night in Apr 2025

8/10 Good

Oben

Liked: Staff & service

Good hotel with some cons.

Location is not bad. In a residential area within close proximity to the city centre. Gym is terrible and designed in-functionally. Cleanliness is okay but it was some dusty. The bed was two double bed connected to one another. The middle section was annoying.
Stayed 3 nights in Apr 2025