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Neya Lisboa Hotel

4.0 star property
VIP Access

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Photo gallery for Neya Lisboa Hotel

A modern lobby with a sofa, armchairs, and a coffee table. Large windows provide a view of the street outside.
A multi-story hotel with a modern facade, large windows, and a visible entrance.
A modern hotel lobby with a large seating area, a bicycle, and a reception desk.
A spacious restaurant with multiple tables set for dining, large windows allowing natural light, and a modern interior design.
A modern hotel room with a large window, a bed with pillows, a chair, and a table.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Rua Dona Estefânia, 71-77, Lisbon, 1150-132
  • Place, Avenida Almirante Reis
    ‪7 min walk‬
  • Place, Avenida da Liberdade
    ‪12 min walk‬
  • Place, Marquis of Pombal Square
    ‪13 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Single Room

A desk with a computer monitor, a small plant, and some papers. There is a trash can with colorful compartments and a window with blinds in the background.

Standard Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 6 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A bar area with a bottle of wine, glasses, and pastries on a slate serving board.

Standard Twin Room

8.8 out of 10
Excellent
(10 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Bedroom

A bar area with a bottle of wine, glasses, and pastries on a slate serving board.

Standard Double Room, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a large bed, two bedside tables, a nightstand, a chair, and a view of the outside through the window.

Standard Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a large bed, bedside lamps, a chair, and a view of the hallway.

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room With Extra Bed

A hotel room with a large bed, bedside lamps, a chair, and a view of the hallway.

Standard Room With Extra Bed

  • Sleeps 2
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

Standard Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Neya Lisboa Hotel

This hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
Neya Lisboa Hotel offers 76 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include a shower, designer toiletries, bidets and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Neya Day Spa. Services include hot stone massages, sports massages, Thai massages and facials. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at Neya Lisboa Hotel. During your stay, you're just a quick walk from Hospital Dona Estefania. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with body treatments, massages or body scrubs at Neya Day Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and complimentary bicycles
  • Within a 15-minute walk of Avenida da Liberdade and Marquis of Pombal Square
Neya Lisboa Hotel offers its guests a full-service spa, a fitness centre, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Neya Lisboa Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Lisbon hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Viva Lisboa – This restaurant only serves breakfast. Open daily.
Lounge BAR – This bar only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 22 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lounge BAR
  • Viva Lisboa

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Shopping centre

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 431 square feet of conference space
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Spa open select days
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Renewable energy used
  • Reusable cups
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 1.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 22 per day
  • Rollaway bed fee: EUR 1.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses some wind, solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 585
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Neya
Hotel Neya Lisboa
Neya Hotel
Neya Hotel Lisboa
Neya Lisboa
Neya Lisboa Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Lisbon
Neya Lisboa Hotel Hotel
Neya Lisboa Hotel Lisbon
Neya Lisboa Hotel Hotel Lisbon

Neya Lisboa Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 456 out of 1001 reviews
Rating 8 - Good. 420 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Diosykassandry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, SUPER kind kitchen staff
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities
Good room and location
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Madeline

Liked: Cleanliness, amenities, property conditions & facilities
All of the above were great
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness
Clean and quiet. Friendly staff.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Rajanayagam

Liked: Cleanliness, staff & service, amenities
I recently spent a few days at the Neya Hotel, and it was an enjoyable experience overall. The breakfast was perfect and the room and bathroom were clean and adequate. Throughout my stay, Alexander and Sheila at the front desk went out of their way to make me feel welcome.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel but location made access by foot to city centre problematic as steep slippery narrow paths into city centre
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and location.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

KEIR

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with friendly staff
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, room comfort
Clean staff and comfortable bed - room was relatively spacious with the benefit of complimentary coffee/tea
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Aurelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good service
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Bolanle Babatunde Olarinde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay !!
Stayed 6 nights in Jan 2024
Verified review

10/10 Excellent

Dan Kui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is a huge plus relative to its cost. It's diverse enough. Rooms are clean. Staffs are friendly and helpful.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, accessible with plenty local restaurants near by.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The room was modern, spacious and comfortable. Rooms were cleaned well throughout my stay. The staff were friendly and helpful. Breakfast was served till 10.30 so plenty of time, also good selection of food. Plenty of choice of cafes and restaurants nearby or another option is metro (8-10 min walk) and go into the centre.
Stayed 14 nights in Dec 2025
Verified review

10/10 Excellent

Carys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and kind. Clean and comfortable rooms. Great food and nice hotel.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Shandar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and so helpful. Great location as it was easy to access buses ans metro, but away from the main streets so it was nice and quiet.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value! Hotel was clean, staff was very nice and helpful. Breakfast was tasty. Housekeeping was very professional, no complaints at all
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and rooms!

Location of the hotel was perfect, the rooms were completely soundproofed (didn’t hear anything/anyone), good breakfast choices and lovely comfortable bed
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, 12minute walk to metro. Breakfast buffet fair. Good welcome from reception staff.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasant stay with my family location was perfect nice and quiet good service good connection to city centre.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, in a good location, with good transport options around. Would recommend for a short stay. Also, great amenities in room (including massage cushion and umbrella)
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

I had such a wonderful stay at Neya Hotel. The breakfast was delicious and the room was amazing! This was such a relaxing and nice hotel.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Lucia

Liked the employees very nice
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good Friendly atmosphere Good location Nice room Cozy
Stayed 2 nights in Oct 2024