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Pousada Queluz

Property class: 4
VIP Access

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Photo gallery for Pousada Queluz

A historic building with a red-tiled roof, blue and white facade, and a central entrance with a green door.
A room with two wooden chairs, a small table with a pitcher and glass, and a lamp.
A hotel room with a bed, two chairs, a small table, and a desk with a lamp.
A buffet table with various food items and a vase of yellow flowers.
A historic building with a prominent bell tower and a series of windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
Largo Palacio Nacional, Queluz, Sintra, 2745191
  • Place, Queluz National Palace
    ‪2 min walk‬
  • Place, Avenida da Liberdade
    ‪12 min drive‬
  • Place, Rossio Square
    ‪15 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double or Twin Room

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and curtains.

Standard Double or Twin Room

8.8 out of 10
Excellent
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

A hotel room with a bed, two chairs, a small table, and a desk with a lamp.

Superior Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a desk, two chairs, a lamp, and a framed picture on the wall.

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Pousada Queluz

This smoke-free hotel features a bar/lounge, concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Pousada Queluz offers 26 accommodations with minibars and a safe. LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Pousada Queluz. During your stay, you're just a quick walk from Queluz National Palace. Free WiFi in public areas, free self-parking and a bar are available.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 13 minutes by car from Avenida da Liberdade and 15 minutes from Rossio Square
As a guest of Pousada Queluz, you'll find multilingual staff, concierge services, and laundry facilities. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Pousada Queluz also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 4-star Sintra hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 19 per person
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 1506
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Pousada Queluz Lisboa Dona Maria I
Pousada Queluz Lisboa Dona Maria I Hotel
Pousada Queluz Lisboa Dona Maria I Hotel Sintra
Pousada Queluz Lisboa Dona Maria I Sintra
Pousada Palácio Queluz Historic Hotel Sintra
Pousada Palácio Queluz Historic Hotel
Pousada Palácio Queluz Historic Sintra
Pousada Palácio Queluz Historic Hotel Sintra
Pousada Palácio Queluz Historic Hotel
Pousada Palácio Queluz Historic Sintra
Pousada Palácio Queluz Historic
Pousada (Portugal) Pousada Palácio de Queluz – Historic Hotel
Pousada Palácio de Queluz – Historic Hotel Sintra
Pousada de Queluz / Lisboa Dona Maria I
Palacio Queluz Historic Sintra
Pousada Palácio de Queluz – Historic Hotel Sintra
Pousada Palácio de Queluz – Historic Hotel Pousada (Portugal)

Pousada Queluz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 184 out of 304 reviews
Rating 8 - Good. 82 out of 304 reviews
Rating 6 - Okay. 26 out of 304 reviews
Rating 4 - Poor. 9 out of 304 reviews
Rating 2 - Terrible. 3 out of 304 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, great staff, classy
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missed conditioner and the wrap around water feature needs to be cleaned or planted. Room was comfortable and clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in smooth and very friendly, Wi-Fi easy to get on and fast, beautiful property with view of the palace. Quality interiors. High point was the helpfulness and friendliness of the staff, they were great.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very helpful and the guest room, lobby and breakfast room and food were excellent!
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Janice

Liked: Staff & service, property conditions & facilities
Beautiful place excellent value
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Lawrence

Liked: Amenities
How they kept the hotel in its traditional shape and setting as if you were living in a grand palace really enjoyed it.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Sandro

Liked: Staff & service, amenities, property conditions & facilities
Great location..clean..nice staff
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

James P

Liked: Cleanliness, staff & service, amenities
Hotel is well kept clean. Staff was excellent. Room was very comfortable and well appointed. Great recommendation for dinner at local restaurant.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic historical palace! Rooms are spotless and the breakfast is amazing.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Walking distance to restaurants
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Mary

Liked: Amenities
The staff, particularly the man at the check in desk, were wonderful. Delicious breakfast, comfortable room
Stayed 1 night in May 2025
Verified review

4/10 Poor

Natalia

Disliked: Staff & service, amenities, property conditions & facilities
Free parking and good breakfast.
Verified review

10/10 Excellent

Beverly

Liked: Property conditions & facilities
Loved having parking and staff was very nice.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a truly glorious hotel. Its astoundingly quiet. The most spacious room I've ever had in Europe. The staff speaks English and is forgiving of my bad Portuguese.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and a lovely property. Very convenient for travel into Lisbon or to Sintra. We thoroughly enjoyed our stay and would highly recommend this property.
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Gretell

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel are wonderful. The best place around is the hotel itself
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and surrounding area. Friendly staff
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff. Beautiful area
Stayed 2 nights in May 2024
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room decor, stuff was very friendly and helpful.
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and property. Limited dining
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Carlyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and helpful staff. Thanks!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great historic hotel with a very friendly staff and delicious breakfast buffet! Rooms very nice and comfortable. Would highly recommend!
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Laurence

Liked: Cleanliness, property conditions & facilities, room comfort

2nd overnight on road trip.

Lovely quiet setting. Very comfortable accommodation with pleasant lounge and good breakfast.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very nice place for short stay, clean and quiet and perfectly located
Stayed 2 nights in Sep 2024