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Terrasse Hotel

2.0 star property

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Photo gallery for Terrasse Hotel

Restaurant
Lobby
Front of property
Family Room | Desk, free WiFi
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
25 Avenue Sainte Therese, Lisieux, Calvados, 14100
  • Place, Carmel de Lisieux
    ‪4 min walk‬
  • Place, Lisieux Cathedral
    ‪8 min walk‬
  • Place, Sainte-Therese Basilica
    ‪11 min walk‬
  • Airport, Deauville (DOL-Normandie)
    ‪33 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, free WiFi

Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Desk, free WiFi

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Suite, 4 people

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Suite, 3 people

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Terrasse Hotel

A restaurant, a bar/lounge and a library are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a banquet hall.
Terrasse Hotel offers 15 accommodations. Satellite televisions are provided. Bathrooms include baths or showers.

This Lisieux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Terrasse Hotel, you're just a quick walk from Carmel de Lisieux. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include meeting rooms, a terrace and library
  • On-site recreation includes a playground
  • Just a 5-minute walk from Carmel de Lisieux and 8 minutes on foot from Sainte-Therese Basilica
  • Dogs welcome free of charge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a terrace, and a garden are also featured at the business-friendly Terrasse Hotel. Self parking is free.

This Lisieux hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
Terrasse Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 9 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Playground

Family friendly

  • Playground

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Private bathroom

Entertainment

  • Satellite channels

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 13 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
Information provided by the property may be translated using automated translation tools

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.72 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Terrasse Hotel
Terrasse Hotel Lisieux
Terrasse Lisieux
Terrasse Hotel Hotel
Terrasse Hotel Lisieux
Terrasse Hotel Hotel Lisieux

Terrasse Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 100 reviews
Rating 8 - Good. 38 out of 100 reviews
Rating 6 - Okay. 19 out of 100 reviews
Rating 4 - Poor. 10 out of 100 reviews
Rating 2 - Terrible. 4 out of 100 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice people thank you once again hope to see you next year best food in town no really trust me great French cooking
Stayed 1 night in Nov 2023
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
All good, value for money
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Carolyn

Disliked: Amenities
The hotel is conveniently close to the train station and Basilica of Sainte Thérèse. Since we didn’t know much French communication was difficult. They were friendly but we didn’t get checked in like you would expect. They didn’t even seem to know that we were staying there until I showed them our information and confirmation from Expedia. Also, if you are checking out very early in the morning let them know the night before as there is no one available early to check you out. The room is decent and clean.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Aparecida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is different from what is expected to be. I was by myself and it was charged EU 100,00 for another person by herself it was charged RU 60,00
Stayed 1 night in Dec 2022
Verified

6/10 Okay

isabelle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Manque de sonorisation dans les chambres on entend tout les bruits(chasse d eau.douche ...)matelas peu confortable. Personnel pas aimable.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Gerard

Hôtel simple mais propre
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Repas et petit déjeuner corrects par contre chambre affreuse très bruyante (donnant sur rue) fenêtre simple vitrage .Il faisait très chaud , même pas un ventilateur...
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visite de Lisieux, accueil charmant, bonne ambiance ...
Stayed 1 night in Aug 2023
Verified

8/10 Good

Gérard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel et restaurant correct

Chambre correct et propre. Petit déjeuner complet avec jambon et fromage. Restaurant bon
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrase Hôtel à Lisieux A FUIR!!!!!

Terrase Hôtel, 25 avenue Sainte-Thérèse, Lisieux : À FUIR!!!!!!! 1.La réception nous a carrément raccroché au nez quand on s'est plaind qu'internet ne fonctionnait pas. Le wifi était tout simplement éteint mais elle nous a baratiné une fausse excuse 2.Demande de déjeuner en chambre car ma mère malade ne pouvant se déplacer REFUSÉ SANS PITIÉ 3.Test du formule petit-déjeuner : CAFÉ FROID et CROISSANTS INFECTES. Après ça, on a pas voulu tenter leur restaurant 4.Restaurant avec menus peu appétissants, trop chers, peu variés. Aucun menu pour enfant. Vous voyez des enfants manger des escargots? 5.Ils sont entrés dans notre chambre SANS MÊME FRAPPER À LA PORTE. Comme on parlait doucement, ils nous ont pas entendu parler et ils se sont dit : <>. Qui me dit qu'ils n'allaient pas nous voler? 6.MOQUETTE TÂCHÉE à plusieurs endroits 7.Ils nous ont obligés à quitter l'hôtel à 11h alors qu'il est marqué sur le site à 12h. 8.Suite à ça, on a dû attendre notre train 1h30 devant le gare au soleil avec ma mère malade 9.Tentative d'ARNAQUE lors du paiement de la chambre. Ils voulaient me faire payer +77€ mais ça n'a pas pas marché. Après ils m'ont inventé une taxe alors que sur ma réservation il est bien précisé le montant à payer toutes taxes comprises. INADMISSIBLE!!!! Ces gens sont juste des ESCROCS qui profitent des pèlerins. FUYEZ CET HOTEL!!!!!!!
Stayed 5 nights in Jul 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Rude receptionist. Noisy place as it's right next to the street. Over heated. Wouldn't recommend at all
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour, très bon accueil, personnel très disponible Hôtel très bien situé à recommander.
Stayed 2 nights in Aug 2020
Verified

4/10 Poor

René

Disliked: Property conditions & facilities

hôtel à rénover

Horaires incompatibles avec la vie professionnelle. Hôtel dans son jus....
Stayed 1 night in Jul 2020
Verified

8/10 Good

robert

Liked: Cleanliness, staff & service

slightly dated but good new bathrooms

A slightly odd hotel stuck in a time warp. A large free car park at the rear and a very jolly Manageress who was lovely. The hotel is old but had new bathrooms, the bed was a bit to soft for me. It is on a main road but has double glazing. There is a huge brightly lit restaurant food was good but a little expensive
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

MEGUMI

Liked: Cleanliness, property conditions & facilities, room comfort
広くて綺麗な部屋に、とても親切なスタッフ。手配してくださったタクシードライバーもとても親切で、不安だった一人でのタクシーを使った醸造場巡りを楽しめました。ただ、スーツケースの預かりをスムーズに行えなかったのが疑問です。後、場所が急激な坂道なので、タクシーが必須です。
Stayed 1 night in Aug 2019
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Loved Lisieux...

This hotel is in a great location, just steps away from their beautiful Church. There was some kind of mix-up with the room reservation...I am a solo traveler, yet had to take a room enough for a family of 6. The picture of the hotel is slightly deceptive...the outside is picturesque...the inside is quite another story...in dire need of a much needed makeover...shabby wall paper is colorless...the carpet is threadbare...the paint is nonexistent...the food, however, is very good.
Stayed 4 nights in Jun 2019
Verified

2/10 Terrible

mehdi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

CATASTROPHIQUE

Nous avons appelé l'hotel pour confirmer notre arrivée tardive. Alors dans un premier temps et sur un ton agressif elle nous dit qu'elle n'a aucune réservation avant de se rétracter et sans excuses, ensuite lorsque nous lui disons que nous allons arriver un peu tard (vers 22h), elle nous répond et toujours sur le même ton "pas plus tard". Alors que sur leur répondeur et aussi avec la confirmation de hôtel.com, la réception est ouverte 24/24H et 7/7. Suite à cela et dans la crainte de ne pas arriver dans les temps, nous avons annulé et réservé dans un autre hôtel.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Terrasse à Lisieux

Bon hotel-restaurant,mais accepte au niveau restaurant beaucoup de clients au même service:60 le 10 juin au soir et 200 (?) prévus le 12 !
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Chambre et Seb impeccable .La chambre donnant sur la rue est bruyante
Stayed 1 night in Jun 2019
Verified

8/10 Good

Tiffanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idéal à deux pas de la basilique
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveller

chambre sur la rue =bruyante petit dejeuner peu copieux et chocolat froid=pour 19 euros....
Stayed 1 night in Apr 2019
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Stay

This hotel is within walking distance to any of the places you want to see in Lisieux-- the basilica, Carmel, etc. The bed was old and small for two people. One person for the bed would be OK. Very pleasant staff. We ate dinner at the restaurant. The meal was fantastic. You should plan to eat dinner here. A lot of locals were there, so the restaurant obviously enjoys a good reputation. Overall, a very pleasant stay.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stop off en route through France

A basic but very friendly and comfortable Logi. The owner helpfully changed my room from the front to the back as I thought the front, on a fairly Main Street, would be noisy. The room I had was more basic but totally adequate and very quiet. The evening meal was excellent.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basique

Plutôt propre et accueillant
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Eva María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación, personal muy amable. El aparcamiento viene muy bien. En la zona hay varios restaurantes y bares para tomar una cerveza.
Stayed 1 night in Aug 2018