6/10 Okay
Loretta
Travelled with family
10 Mar 2025
Disliked: Room comfort
The stay was a little below average. They sent me a text message stating to text that number if i needed anything. I asked for more towels because it was 4 of us but only enough towels for 2 people. No one ever responded to the text. So I called down to guest services and requested towels. 30 minutes still no towels so I went downstairs and got it myself. The beds are very firm. Actually uncomfortable. I woke up with back pain every morning. We stayed 4 nights. The tub paint was chipping. Speaking of the tub something was going on with the plumbing because the water didnt drain and we took showers in a puddle of water. Housekeeping did not clean the tub. Whenever the heat came on it made weird noises the entire time it was on. So throughout the night we were woken up by the rattling sounds from the heater. positive note they do serve breakfast and staff overall was friendly. The location is excellent.
Loretta
Stayed 4 nights in Mar 2025
