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Grand Hotel Palazzo Suite & Spa

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Photo gallery for Grand Hotel Palazzo Suite & Spa

Seasonal outdoor pool, pool loungers
View from property
Sports facility
View from property
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Viale Italia, 195, Livorno, Tuscany, 57127
  • Place, Terrazza Mascagni
    ‪1 min walk‬
  • Place, Livorno Aquarium
    ‪5 min walk‬
  • Place, Museo Civico Giovanni Fattori
    ‪7 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪25 min drive‬

Room options

View all photos for DOUBLE CLASSIC

Minibar, in-room safe, desk, blackout curtains

DOUBLE CLASSIC

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for DOUBLE DELUXE

Minibar, in-room safe, desk, blackout curtains

DOUBLE DELUXE

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

double superior sea view

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for JUNIOR SUITE

Minibar, in-room safe, desk, blackout curtains

JUNIOR SUITE

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for junior suite sea view

Minibar, in-room safe, desk, blackout curtains

junior suite sea view

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for SUITE DELUXE

Minibar, in-room safe, desk, blackout curtains

SUITE DELUXE

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Grand Hotel Palazzo Suite & Spa

Along with a full-service spa, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Grand Hotel Palazzo Suite & Spa offers 123 accommodations with minibars and a safe. 50-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Livorno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.
With your stay at Grand Hotel Palazzo Suite & Spa, you're connected to the convention centre and just a quick walk from Terrazza Mascagni. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy Italian cuisine and ocean views while dining at Roof Garden Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to body wraps, facials or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Livorno Aquarium and Villa Mimbelli
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Grand Hotel Palazzo Suite & Spa offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. A seasonal outdoor pool, a rooftop terrace, and multilingual staff are also featured at the luxury Grand Hotel Palazzo Suite & Spa. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Livorno hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Roof Garden Restaurant – This poolside restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Secured parking on site (EUR 18 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roof Garden Restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
On Sundays only, breakfast is available until noon and late check-out is available until 3 PM (upon hotel availability).

Access methods

Staffed front desk

Pets

  • Pets: EUR 50.0 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 22 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 70 per room
  • Secured self-parking fee: EUR 18 per day
  • Pet fee: EUR 50.0 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Hotel Palazzo Suite & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

NH Grand Hotel Palazzo Livorno
NH Grand Palazzo
Grand Hotel Palazzo Livorno future MGallery Sofitel
NH Livorno Grand Palazzo
Grand Palazzo
Grand Hotel Livorno
Grand Hotel Palazzo future MGallery Sofitel
Grand Palazzo Livorno future MGallery Sofitel
Grand Palazzo future MGallery Sofitel
Grand Hotel Palazzo Livorno MGallery Sofitel
Grand Hotel Palazzo MGallery Sofitel
Grand Palazzo Livorno MGallery Sofitel
Grand Palazzo MGallery Sofitel
Grand Hotel Palazzo Livorno MGallery by Sofitel
NH Grand Hotel Palazzo
Grand Hotel Palazzo Livorno (future MGallery by Sofitel)
NH Livorno Grand Hotel Palazzo
Grand Palazzo Livorno Livorno
Grand Hotel Palazzo Livorno Hotel
Grand Hotel Palazzo Livorno Livorno
Grand Hotel Palazzo Livorno MGallery
Grand Hotel Palazzo Livorno Hotel Livorno

Grand Hotel Palazzo Suite & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 440 out of 934 reviews
Rating 8 - Good. 301 out of 934 reviews
Rating 6 - Okay. 112 out of 934 reviews
Rating 4 - Poor. 54 out of 934 reviews
Rating 2 - Terrible. 27 out of 934 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel over looking the sea. the staff were so friendly and helpful.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Remco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Had a lovely stay
Stayed 10 nights in Jul 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with good service. Nice area and good for a short trip
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Franc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water front and great location Staff were excellent
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Samuel

Liked: Staff & service, amenities, property conditions & facilities
Classic hotel ,took us right back to the 1920s , in style and character, great water views and plenty of good restaurants etc near by.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great place to so
Stayed 4 nights in Jun 2023
Verified

8/10 Good

A g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, friendly and helpful staff. Expensive to eat and drink.
Stayed 7 nights in May 2023
Verified

10/10 Excellent

CAMELIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was incredible. Just make sure you get a room witha see view.
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with accommodating staff.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy returners

Always a very pleasant stay at this grand old Victorian style hotel opposite the sea. Although it is looking a little wind swept we always enjoy our short stays.
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, expensive drinks

Lovely hotel, good service, nice pool. The only issue was the drinks prices on the top floor bar were too high - €13 for a beer.
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant and stately hotel in Livorno

It’s a beautiful and elegant old hotel and well located next to the promenade and the sea. The restaurant was closed for dinner during our one night stay. We found a great pizza restaurant one block away. I would recommend this hotel to others.
Stayed 1 night in Sep 2022
Verified

8/10 Good

hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and friendly staff. Big room with big balcony overlooking the mediterranean. Regrettably now pillows on the chairs on the balcony. And by far the worst shower design we have ever seen
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure why there are recent negative reviews on this property. Yes, it’s a historical building from the Mussolini period but it’s been beautifully maintained and my room was recently refurbished and was clean and lovely and “new”
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Bradley

Liked: Staff & service, property conditions & facilities
A really beautiful hotel. Very pleased with our stay. We were a little disappointed with the size of the pool, but that's really a minor issue. However, it appears that the cleaning people don't know how to properly clean the floor. In both of our rooms, a significant amount of dust was visible on the floor near the beds.
Stayed 3 nights in Jul 2022
Verified

6/10 Okay

Renatas

Liked: Cleanliness, staff & service

Renatas

Restaurant service is poor.
Stayed 1 night in Jun 2022
Verified

4/10 Poor

Ismo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor effort

From the outside the Hotel looked very nice like 5* hotel should. However front desk service was poor, rooms were dirty and corridors dark. Definitely not a 5* level. Pool was also dirty and floors slippery. In a restaurant service was slow and we were like air to them. Food was also average. Breakfast was great!
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Faded glory. The bathroom and the room smelled strongly of mould. Breakfast, nothing special, €20 per person. Bar on rooftop – small glass of Prosecco from an open bottle €21!!!! This place had once been wonderful but now it is not. Some of the staff were delightful, others brusque. Still charging for a standard no longer met. Fabulous views from pool and restaurant.
Stayed 5 nights in Aug 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Not the same

This hotel was beautiful at one time. Now the building is in need of repair. There was no doorman when we arrived. I asked for a high room and was given the second floor out of 5. I think the Covid years took it's toll. I hope they can bring it back to it's better days.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid it it's dirty old and expensive.

200 euro per night it's a total scam. Every morning was walking up from the smell of the sewage that was coming from the corridor, plus for few hours there was a black out in many rooms. The hotel is very old. The restaurant is super expensive 1 cola -10 euro, water- 7 euro, plus 7 euro charges because you are sitting on a table, so almost 30 euro and you did not even start eating(they need to relax it's Livorno not Mykonos).
Stayed 2 nights in Oct 2022
Verified

4/10 Poor

Diana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a 5 star hotel. There was no heating in the room. The bathtub was broken. They came to fix it at midnight. The pipes make a lot of noise when other guests are taking a shower. The wifi was not working either. Only for one phone. The cleaning staff were super loud at 6 am We ate at the restaurant and the food was not very good. The hotel is very cute and has paid parking.
Verified

2/10 Terrible

eleni

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely, it was not a five star hotel. We would think it’s a 3 star at best. Huge line at check in, carpet stains everywhere, marks on the walls of the room, dirty, tub had patchwork repairs, and everything was old, including the room and bathroom. The pool was not a pool but a very small wading pool. Towels were not included. We went all the way downstairs, waited in line for towels, only to find out we needed 10 euros deposit for each. We did not have any so we told them to charge our room and it was not an option. That’s ridiculous. The only positive is the view of the sea from the rooftop restaurant which is was beautiful at sunset. It turns out the restaurant is separate from the hotel and their staff was fabulous and gave us good tourist ideas for the area.
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Jim

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Das Hotel wird seinem Namen nicht gerecht. Das Personal war super freundlich und hilfsbereit. Die Zimmer, auch wenn es nur ein kleines ist, ist sichtbar vernachläsigt. Schmudelige Ecken, das Bad überall mit Kalkflecken und Fingerabdrücke versehen. Der Türrahmen im Bad war teilweise schon verlottert. Und der Swimmingpoolbereich und die dazugehörende Sonnenterrasse waren auch nicht so einladend. Das Morgenbuffet war Einseitig und mMn ungenügend. Schade, denn das Äussere lässt vieles erhoffen aber bleibt vieles schuldig.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Mycket fräscht
Stayed 2 nights in Oct 2025

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