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Staybridge Suites London by IHG

3.0 star property

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Photo gallery for Staybridge Suites London by IHG

Guests can enjoy a covered outdoor seating area with comfortable chairs and tables amidst beautifully maintained gardens.
Relax in a stylish room with a large bed, flat-screen TV, and comfortable sofa.
Experience the sleek design of this hotel, featuring a symmetrical facade and multiple windows.
Relax in the spacious lobby, surrounded by comfortable seating and a warm fireplace.
Kitchen features a compact space with a refrigerator, stove, and microwave, as well as a small island with a chair.

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
824 Exeter Road, London, ON, N6E1L5
  • White Oaks Mall
    ‪12 min walk‬
  • Victoria Hospital
    ‪7 min drive‬
  • Budweiser Gardens
    ‪10 min drive‬
  • London, ON (YXU-London Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Kitchen

7.6 out of 10
Good
(5 reviews)
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen) | 1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, Kitchen

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.6 out of 10
Excellent
(12 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Kitchen

8.0 out of 10
Very good
(16 reviews)
  • 65 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(10 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Similar properties

Enjoy a comfortable stay in this stylish room with a large bed, seating area, and city view from the balcony.

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (511)
The price is €97
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includes taxes & fees
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About this property

Staybridge Suites London by IHG

Hotel in London with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site. Limited housekeeping is available.
Staybridge Suites London by IHG offers 117 accommodations with coffee/tea makers and a hairdryer. 55-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in January 2025.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Staybridge Suites London by IHG. During your stay, you'll be within walking distance of White Oaks Mall. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym and mini golf
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Budweiser Gardens and 14 minutes from University of Western Ontario
  • Cats and dogs welcome for a fee (restrictions apply)
Staybridge Suites London by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 226 square feet (21 square metres) and includes conference space. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Staybridge Suites London by IHG. Self parking is free.

This 3-star London hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.

Languages

Arabic, English, Filipino, French, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 226 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated guestrooms - January 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
A deposit will be applied when reservations are made with a debit card.

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD75 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 11:00 PM and 8:00 AM. For any questions, please contact the property using the information on the booking confirmation.
Prepaid credit cards and Visa debit cards are not accepted methods of payment to reserve a guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 11:00 PM
  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Staybridge Suites
Staybridge Suites London Hotel
Staybridge Suites Hotel London
Staybridge Suites London
Staybridge Suites London-Stratford City England
Staybridge Suites London - Vauxhall England

Staybridge Suites London by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 512 out of 1009 reviews
Rating 8 - Good. 270 out of 1009 reviews
Rating 6 - Okay. 115 out of 1009 reviews
Rating 4 - Poor. 64 out of 1009 reviews
Rating 2 - Terrible. 48 out of 1009 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Paresh

Stayed 1 night in Mar 2025

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff , But

Staff was friendly, I was not aware of the building being under Reno’s, chairs stacked in hallway outside our room, had a dumpster for a view out our window, and a homeless person throwing litter in the bush outside our window, and our T.V. Did not work. I mentioned the tv to the front desk staff on the Friday when we checked in but was not resolved
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Sarah

Stayed 3 nights in Apr 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Undrea

Travelled with partner
Liked: Cleanliness, staff & service
The rooms are newly renovated.
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Stayed 2 nights in Apr 2025

8/10 Good

Travis

Stayed 1 night in Apr 2025

8/10 Good

Anne Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our one night stay. Clean room and very comfortable. Also enjoyed the 12 noon check out time. Didn't feel rushed to check out. Would stay again.
Stayed 1 night in Apr 2025

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Omoniyi

Disliked: Staff & service
.
Stayed 1 night in Apr 2025

10/10 Excellent

Kyle

Stayed 1 night in Apr 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was really good except huge potholes in the driveway and parking lot
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 2 nights in Mar 2025

6/10 Okay

Janice, Hamilton

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We liked the room, it was perfect for our group, unfortunately, we had to walk through construction to get to it. We had no idea they were under renovations. The social hour was disappointing, not sure if it was a bring your own nacho night because they had salsa, cheese, etc. but nothing to put it on! There was nothing to drink even though the website said 'Join us for complimentary food, beer, and wine at our happy hour'
Stayed 1 night in Apr 2025

10/10 Excellent

Duane

Stayed 1 night in Mar 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Will Return

Hotel is going through renos currently but didnt seem to impact things too much. Breakfast was on par with what you expect at a hotel breakfast. Room was very nice. Big. Kitchen came stocked with enough kitchen gear to make whatever food you were after. Beds were comfy.
Stayed 2 nights in Mar 2025

8/10 Good

Laura-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay at staybridge

Stay was good. Unfortunately lobby under renovation but still offered breakfast. Hotel was busy with hockey tournament in town too. Pool was open which was good
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenzi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

April

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Conveniently located close to shopping and entertainment. Rooms were large, clean and staff was friendly.
Stayed 2 nights in Mar 2025

6/10 Okay

Sharon

Liked: Cleanliness, property conditions & facilities

Take your confirmation and your sense of humour.

Argued that the rate I booked through hotels.com was in valid and tried to add over $100 pernight to the confirmed price from Hotels.com. did not want to honour the accessibility requests I had asked - ie. Close to elevator or near an exit. Had to fight to get relocated to near an elevator. Also concerned that my bank notifications show authorization for payment twice. Was given a left handed explanation. Will be watching very closely to see my creditcard statement. Not a great stay.
Stayed 2 nights in Mar 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and how safe it is, the ongoing renovation in the lobby made it difficult to hang around there
Stayed 2 nights in Mar 2025