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Staybridge Suites London by IHG

3.0 star property

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Photo gallery for Staybridge Suites London by IHG

Property amenity
Exterior
Suite, 1 Bedroom, Kitchen | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen) | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

View in a map
824 Exeter Road, London, ON, N6E1L5
  • Place, White Oaks Mall
    ‪12 min walk‬
  • Place, Forest City Velodrome
    ‪2 min drive‬
  • Place, Landmark Cinemas 8 London
    ‪5 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Kitchen

8.4 out of 10
Very good
(21 reviews)
  • 65 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Kitchen

7.6 out of 10
Good
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Studio Suite, 1 King Bed with Sofa bed, Kitchen | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.6 out of 10
Excellent
(27 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen) | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(12 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, Kitchen

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio Suite, Kitchen

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

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About this property

Staybridge Suites London by IHG

Hotel in London with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site. Limited housekeeping is available.
Staybridge Suites London by IHG offers 117 accommodations with coffee/tea makers and a hairdryer. 55-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in January 2025.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Staybridge Suites London by IHG. During your stay, you'll be within walking distance of White Oaks Mall. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym and mini golf
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Budweiser Gardens and 14 minutes from University of Western Ontario
  • Cats and dogs welcome for a fee (restrictions apply)
Staybridge Suites London by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 226 square feet (21 square metres) and includes conference space. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Staybridge Suites London by IHG. Self parking is free.

This 3-star London hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 226 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated guestrooms - January 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A deposit will be applied when reservations are made with a debit card.

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD75 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 11:00 PM and 8:00 AM. For any questions, please contact the property using the information on the booking confirmation.
Prepaid credit cards and Visa debit cards are not accepted methods of payment to reserve a guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 11:00 PM
  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Staybridge Suites
Staybridge Suites London Hotel
Staybridge Suites Hotel London
Staybridge Suites London
Staybridge Suites London-Stratford City England
Staybridge Suites London - Vauxhall England

Reviews

Staybridge Suites London by IHG Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 519 out of 1009 reviews
Rating 8 - Good. 257 out of 1009 reviews
Rating 6 - Okay. 116 out of 1009 reviews
Rating 4 - Poor. 62 out of 1009 reviews
Rating 2 - Terrible. 55 out of 1009 reviews

Reviews

10/10 Excellent

Geena

Stayed 1 night in Aug 2025

10/10 Excellent

GOLAM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

jake

Stayed 1 night in Aug 2025

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom wasn’t supplied with toilet paper. Kitchen was filthy. Dirty cups, dirty microwave. Floor wasn’t vacuumed. Bedsheets had hard black crumbs. Front desk, house keeping did not answer the phone for 6-7 hours… Disappointed with the entire experience. London baseball tournament over the Labour Day long weekend. Kids running around pulling pranks on the rooms. Knocking and running away. Lack of respect from them and the parents. It’s not a play ground. So apparently I was in the wrong for being disturbed? Don’t go to staybridge, best western is your best bet. Who have security and have reasonable staff and guests.
Stayed 1 night in Aug 2025

6/10 Okay

Debbie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Gayatri

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option for stay
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely worth the price for the stay!! Very clean and more then i expected in the room!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

David, Wainwright

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very good value. The rooms are terrific and the breakfast was always first rate. The coffee is terrific. Definitely staying there whenever we go to London.
Stayed 7 nights in Aug 2025

2/10 Terrible

mary

Stayed 1 night in Aug 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was amazing!!
Stayed 7 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

7nights family visit from Montreal

We've spent an amazing week at this hotel. The staff was caring, kind and efficient. The pool, bbq, patio set and mini putt area were great for our family, especially our small kids. We had everything we needed in our room, from cooking to washing to sleeping. My only cons are: - The lack of variety for breakfast in the hot section (always eggs, potatoes, sausages, beans) even though the eggs/sausages were a bit different from time to time, I think some other items should be added in the rotation (such as pancakes, french toast, etc) - Even though, during the weekdays, housekeeping staff would come and ask us if we needed new towels and our trash cans to be emptied, they never came inside the room while we were there, which was fine, but when we needed the livingroom and kitchen to be broomed and mopped, we asked for it, no one came, so my husband had to run to find a tiny broom from one of the housekeepers and she didn't have a dust collector. She said she'd bring it to us once she'd find it, but never came back, so we had to leave the dust in a corner of the room until we left, 3 days later. We're very happy with everything that was available to us, especially the free laundrymat. When my son made an accident in his bed during our 1st night, they came as quick as possible to change the whole bedding, which was truly appreciated. The cold section of the breakfast was perfect with it's selection of bread, cereals, yogurt, waffles, etc Great location, near many stores.
Inside pool
Tv in one of the 2 bedrooms.
Stayed 7 nights in Aug 2025

8/10 Good

Shari

Stayed 2 nights in May 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Anna

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Check in went smoothly. Found a black sock in washroom in the first 5 min of entering the room. Notified front desk. Missing pots/pan, serving bowl, cooking utensils in the room. Second stay at hotel and same issue of no pool towels in the pool area.
Stayed 1 night in Aug 2025

8/10 Good

Lesli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice and quiet. Bed was very comfortable. The breakfast on day of check out did not have many options for the cooked eggs. The hard boiled eggs my husband tried was a bit frozen. Overall we had a good restful stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Nikkie

Disliked: Property conditions & facilities, room comfort

Horrible place to stay.

Mice stay at this hotel is I will never stay here again. The beds are so uncomfortable. The coffee pot and toaster are filthy. Couldn’t even use them or door. Lock wouldn’t even let us in. Had to get them to reprogram the card. Their breakfast was like eating rubber. So final comment is I would not ever stay at this hotel again for the amount of money they charge in the condition of their bed and appliances and water pressure sucks also. All their stains in the couch.
Stayed 2 nights in Aug 2025

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room
Stayed 1 night in Aug 2025

10/10 Excellent

Angie, Toronto

Stayed 1 night in Aug 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Updated room furnishings Free breakfast until 10:30 AM Convenient parking
Stayed 1 night in Aug 2025

8/10 Good

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous, with an easy check in process. Would stay again due to layout of our suite, suited our family well.
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room had a kitchen and jetted tub. It was really nice and the bed was super comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Alana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the space and ammenities provided in the two bedroom suite. However, the room did not have a pull out sofa bed that was shown in the booking which caused an issue for sleeping arrangements. The staff moved quickly to provide a roll away bed, however it was quite old and provided no support - so the mattress wound up on the floor. The sofa and the lounge chair require a good fabric cleaning. They were less than appealing to sit on. Besides these two hiccups, everything else was fantastic. BBQs were available for cooking dinner, the suite provided a fully functioning kitchen minus oven. The impression of mini golf faded away when we realized there were three pitting holes. Overall we were happy with our stay - the staff and the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Carolann, Kitchener

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really great.
Stayed 1 night in Aug 2025