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Residence Inn Ontario Airport

3.0 star property

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Photo gallery for Residence Inn Ontario Airport

Exterior
Outdoor pool
Lobby
Fridge, microwave, oven, stovetop
BBQ/picnic Area

Popular amenities

  • Pool
  • Kitchen
  • Parking available
  • Gym

Explore the area

Map
2025 Convention Center Way, Ontario, CA, 91764
  • Ontario Convention Center
    ‪3 min walk‬
  • Toyota Arena
    ‪3 min drive‬
  • Ontario Mills Shopping Mall
    ‪4 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪2 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed with Sofa bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds

8.0 out of 10
Very good
(13 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Penthouse, 2 Bedrooms

  • 91 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn Ontario Airport

Hotel in Ontario with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, coffee/tea in a common area and concierge services. Housekeeping is available once per stay.
Residence Inn Ontario Airport offers 200 accommodations, which are accessible via exterior corridors and feature video game consoles and coffee/tea makers. This accommodation offers separate sitting areas. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Ontario hotel provides complimentary wireless Internet access. LCD televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn Ontario Airport. During your stay, you're just a quick walk from Ontario Convention Center. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by foot from Ontario Convention Center and a 5-minute drive from Ontario Mills Shopping Mall
  • Pets welcome for a fee
Residence Inn Ontario Airport offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Residence Inn Ontario Airport also features barbecue grills, a picnic area, and coffee/tea in common area. The hotel can provide concierge services and a complimentary food/drink shopping service. For a fee, parking is available.

This 3-star Ontario hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 17 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 25 buildings
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 100.00
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 17 per night (in/out privileges)
  • Pet fee: USD 20.00 per accommodation, per night plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ontario Airport Residence Inn
Residence Inn Hotel Ontario Airport
Residence Inn Ontario Airport
Ontario Residence Inn
Residence Inn Ontario Airport Hotel Ontario
Residence Inn Ontario Airport Hotel
Ontario Airport Ontario
Residence Inn Ontario Airport Hotel
Residence Inn Ontario Airport Ontario
Residence Inn Ontario Airport Hotel Ontario

Residence Inn Ontario Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 461 out of 1010 reviews
Rating 8 - Good. 200 out of 1010 reviews
Rating 6 - Okay. 125 out of 1010 reviews
Rating 4 - Poor. 96 out of 1010 reviews
Rating 2 - Terrible. 128 out of 1010 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, amenities
The property was very clean and comfortable. I felt very safe and truly enjoyed my stay. Highly recommended
Stayed 5 nights in Apr 2025

10/10 Excellent

Manuel, Crestline

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable great breakfast to help you stay satisfied. Perfect. I will be back.
Stayed 1 night in Apr 2025

2/10 Terrible

Cameron

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is time for an update the room smelled like mold and old carpet the towels were dirty the tub was dirty the shower head needs to be replaced I wouldn’t stay here again
Stayed 2 nights in Apr 2025

10/10 Excellent

Bernadette, Fontana

Stayed 7 nights in Apr 2025

10/10 Excellent

Linda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy staying here because it's like having a little apartment. The rooms have a foll size refrigerator, stove, microwave, so you can bring food and drinks without having to go out all the time !
Stayed 3 nights in Apr 2025

4/10 Poor

Christian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 14 nights in Mar 2025

10/10 Excellent

Bernadette, Fontana

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was as expected
Stayed 7 nights in Apr 2025

10/10 Excellent

Fernando

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

1st bad experience at a normally great place...

Normally we enjoy everything about our stays here but this time was 1 bad experience unfortunately. The room was just in a very poor state, it should not have been rented out honestly. The faucet in the kitchen barely worked and took alot of effort just to get hot water out, the freezer was dirty from what looked like a soda explosion, a wall and portion of the connected ceiling was completely sticky and full of some kind of drink sprayed all over it, which also looked like it was spilled over the carpet right next to that wall. This also brought some knats (small flying insects) to linger in the room. I immediately had someone to come clean the wall but it was only partially cleaned due to the severity of the mess and we were told it would be cleaned properly when we checked out of the room. The bathroom was another issue, the 1st day we started having plumbing issues, there was some kind of patch job above the toilet on the ceiling that looked horrible and like it might just collapse at any moment. We werent able to just change rooms because we were just too busy during our stay, and we shouldnt have needed to check in to a room just to have to be inconvenienced to move to another. This hotel is normally great to stay at and we will continue to come back but this particular trip was just a bad one.
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities

Average Room. Nice Staff

Stayed here to catch up with friends who has a layover. One night stay. Pet friendly, which was great. Its not a W hotel. But it does what it needs to do. The rooms are clean
Stayed 1 night in Jan 2025

2/10 Terrible

Daniel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pay more and avoid this Motel

Good team. BAD HOTEL CONDITIONS
Stayed 19 nights in Mar 2025

8/10 Good

Gracie

Stayed 2 nights in Jan 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in Feb 2025

10/10 Excellent

isaac

Stayed 1 night in Apr 2025

6/10 Okay

Faith

Travelled with family
Check in and staff wonderful, but had bugs in kitchen, on wall and top of bed. Non- smoking room, you could smell cigarette smoke in mattress. Property really looking its age. When you are paying close to $200 a night, you expect a little better.
Stayed 1 night in Apr 2025

2/10 Terrible

rodney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

foul*

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 3 nights in Feb 2025

10/10 Excellent

MARIA ERES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 22 nights in Mar 2025

4/10 Poor

Daniel, Wilmington

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Xuan

Stayed 15 nights in Mar 2025

2/10 Terrible

Claudia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just awful

Terrible all around. Stayed for 5 days with family. First off the property is run down and dirty, bags full of trash in walk ways and in bushes. A lot of things not working in room, garbage disposal didn't work, i cooked meals a lot rather than order takeout. The sink clogged up bad and was very slow to drain. Bathroom sink clogged up too. Carpet very dirty, furniture old and ripping . Phone in room did not work we had to walk to front desk a couple times to request clean bed sheets because i think they dont change out the bed sheets, i found blood drops and what i thought was fecal stains on comforter. So we finally got clean sheets "yea right " they were stained with make-up and the yellow stains. We just didn't use the comforter the thin sheets were cleaned so thats all we had at night for the kids to use. The pool was dirty. no one was in it the spa was out of order. Front desk said the pool gets cleaned everyday bit i doubt it and they told me the spa had been out of service for quite some time. Really? So i guess they dont have plans on getting it fixed. At night it can get a little roudy with guests yelling and using profanity. It was the worst hotel ive ever stayed in. It sure did not feel like a Marriott. Marriott needs to drop this place.
Stayed 5 nights in Mar 2025

4/10 Poor

Debra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Like larger room and kitchenette. It was very dated . Concerned about ? bedbug seen .
Stayed 1 night in Mar 2025

10/10 Excellent

Bernadette, Fontana

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Parking fee is a bit too much though.
Stayed 7 nights in Mar 2025

8/10 Good

Angelina

Travelled with partner
Liked: Cleanliness, amenities
Although I had some issues with my room it was resolved and my stay was very good I felt safe and there were good options to see around the area! It’s not to far from a lot of places.The room was clean. The only complaint I have would be the reception desk doesn’t really answer the phone if you call it from the room phone and you’re on hold for a really long time but other than that it was good!
Stayed 7 nights in Mar 2025