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Best Western Louisville South / Shepherdsville

2.5 star property

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Photo gallery for Best Western Louisville South / Shepherdsville

Exterior
Lobby
Premium bedding, desk, blackout curtains, iron/ironing board
Free daily continental breakfast
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
362 Brenton Way, Louisville, KY, 40165
  • Place, Kentucky Exposition Center
    ‪11 min drive‬
  • Place, Louisville Mega Cavern
    ‪11 min drive‬
  • Place, Kentucky Kingdom
    ‪11 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Best Western Louisville South / Shepherdsville

Hotel in Louisville with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a microwave in a common area and a seasonal outdoor pool. Housekeeping is available on request.
Best Western Louisville South / Shepherdsville offers 63 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Best Western Louisville South / Shepherdsville gets good marks from our customers. During your stay, you'll be within walking distance of Hawks View Glass Art Tour Cafe. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, convenience store and a computer
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 13 minutes by car from Kentucky Kingdom and 13 minutes from Kentucky Exposition Center
Best Western Louisville South / Shepherdsville offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. The business-friendly Best Western Louisville South / Shepherdsville also features a vending machine, laundry facilities, and a corner/local shop. Self parking is free.

This Louisville hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Louisville South Hotel Shepherdsville
Fairfield Inn Marriott Louisville South Shepherdsville
Fairfield Inn Marriott Louisville South Hotel
Fairfield Inn Marriott Louisville South Shepherdsville
Shepherdsville Fairfield Inn by Marriott Louisville South Hotel
Fairfield Inn by Marriott Louisville South Shepherdsville
Fairfield Inn Marriott Louisville South Hotel Shepherdsville
Fairfield Inn Marriott Louisville South Hotel
Fairfield Inn Marriott Louisville South
Hotel Fairfield Inn by Marriott Louisville South Shepherdsville
Hotel Fairfield Inn by Marriott Louisville South
Fairfield Marriott Louisville
Best Louisville Shepherdsville
Fairfield Inn by Marriott Louisville South
Best Western Louisville South / Shepherdsville Hotel
Best Western Louisville South / Shepherdsville Louisville
Best Western Louisville South / Shepherdsville Hotel Louisville

Reviews

Best Western Louisville South / Shepherdsville Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 489 out of 913 reviews
Rating 8 - Good. 266 out of 913 reviews
Rating 6 - Okay. 89 out of 913 reviews
Rating 4 - Poor. 35 out of 913 reviews
Rating 2 - Terrible. 34 out of 913 reviews

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Marcelo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind, professional, and always willing to help, which made the stay even more enjoyable. The hotel was very clean throughout — from the lobby to the rooms. I also appreciated how quiet it was, both during the day and at night. It was a peaceful and relaxing environment, perfect for rest. I would definitely recommend this place and would stay here again.
Stayed 1 night in Aug 2025

4/10 Poor

Rae

Travelled with partner
Disliked: Amenities
Elevators were hot and slow. Needed vacuum Bathroom flooring was buckled and seemed that water was leaking from under. Could hear toilet tank leaking No instructions on TV, where ice and vending was, area restaurants etc TV stations were poor Bragged about having biscuits and gravy on breakfast buffet but the next morning were told the biscuits were still frozen
Stayed 2 nights in Aug 2025

8/10 Good

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully surprised!! Have had some not so good experiences at Best Western but this was wonderful!!
Stayed 1 night in May 2025

10/10 Excellent

Jody

Stayed 1 night in Aug 2025

6/10 Okay

Lindsey

Liked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Judy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The cleanliness of our room was not up to expectations. The coffee maker still had a used filter in it. The room smelled musty and was damp with a group of about 20 ants crawling on the nightstand. The window blind didn’t work and was stuck halfway down the window with lamppost shining into our room at nighttime. The maintenance man couldn’t arrive for 45 minutes and they said if he can’t fix it that he would cover it with a blanket. We needed to get some rest before our travels so I offered to put up the blanket myself so they gave us a comforter to cover the window. We also didn’t have a blo dryer and the front desk didn’t have one. One positive was the breakfast in the morning was good with a variety of food items.
Stayed 1 night in Jul 2025

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. The elevator is scary. The breakfast was okay, but considering the cost of the hotel, the overall value was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Noelle, Guntersville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Amy, Louisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, excellent sleep on amazing mattress and linens, good quality of towels and absolutely loved the 2 different window shades
Stayed 2 nights in Jun 2025

10/10 Excellent

Melissa

Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Amenities
Great place friendly
Stayed 1 night in Jul 2025

6/10 Okay

Jenna

Liked: Cleanliness, staff & service
The pool was closed the entire weekend, which disappointed my kids.
Stayed 2 nights in Jul 2025

8/10 Good

Lucianne

Stayed 1 night in Jul 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Brittany

Liked: Cleanliness
Disliked: Property conditions & facilities
Upon arrival the staff was very nice,we were told about the pool not being open and options we had. We had an issue with the hair dyer not working and need more towels and she was quick to help with it all. The rooms looks nice we did a bed check didn’t see any bedbugs. The tv and WiFi don’t work can’t connect The tv to Netflix or stream ur phone like it says. Tried to call desk twice no answer. Breakfast was ok but limited we went down at 7:45 and they had a written menu but quite a few thing that they wrote were nowhere to be seen we asked about them and was told no more for the day, breakfast ends at 9. While making a waffle the power went out to half the breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alfred

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The customer service team is very helpful and friendly
Stayed 3 nights in Jul 2025

10/10 Excellent

Jen

Stayed 3 nights in Apr 2025

10/10 Excellent

Candy

Stayed 1 night in Jul 2025

10/10 Excellent

Keena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Mark, Alma

Stayed 4 nights in Jul 2025

8/10 Good

Bonnie

The room was quite small.
Stayed 2 nights in Jul 2025

4/10 Poor

tawniee

Travelled with family
Noise, dirty bathroom. Was given a room with someone already checked into that room.
Stayed 1 night in Jul 2025

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