Le Chalet Saint Louis

1.0 star property

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Photo gallery for Le Chalet Saint Louis

Front of property
Interior
Breakfast and dinner served
Shower, free toiletries, towels
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
15 Boulevard de la Grotte, Lourdes, Hautes-Pyrenees, 65100
  • Place, House of Sainte Bernadette
    ‪2 min walk‬
  • Place, Château Fort – Musée Pyrénéen
    ‪3 min walk‬
  • Place, Basilica of Our Lady of the Rosary
    ‪12 min walk‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪14 min drive‬

Room options

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Standard Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Le Chalet Saint Louis

A restaurant, a bar/lounge and a hot tub are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a fridge in a common area are on-site.
Le Chalet Saint Louis offers 25 accommodations with free toiletries. Each accommodation is individually decorated. Televisions come with cable channels and first-run films.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Le Chalet Saint Louis, you're just a quick walk from House of Sainte Bernadette. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a meeting room, a computer and multilingual staff
  • Within a 15-minute walk of Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A hot tub, a library, and a terrace are also featured at Le Chalet Saint Louis. Self parking is free.

Smoking is allowed in designated areas at this Lourdes hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:00 AM.
On-site venue – This family restaurant specialises in French cuisine and serves breakfast and dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: EUR 3 for adults and EUR 3 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Library
  • TV in common areas

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-cm TV with cable channels
  • First-run films

More

  • Electrical adapters
  • Individual decor
  • Mobile key entry

Policies

Check-in

Check-in start time: 7 AM; check-in end time: 9:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: EUR 5 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.15 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 3.00 for adults and from EUR 3.00 for children
  • Pet fee: EUR 5 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Chalet Saint Louis Lours
Chalet Saint Louis Hotel Lourdes
Chalet Saint Louis Lourdes
Le Chalet Saint Louis Hotel
Le Chalet Saint Louis Lourdes
Le Chalet Saint Louis Hotel Lourdes

Le Chalet Saint Louis Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 123 reviews
Rating 8 - Good. 49 out of 123 reviews
Rating 6 - Okay. 27 out of 123 reviews
Rating 4 - Poor. 10 out of 123 reviews
Rating 2 - Terrible. 7 out of 123 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Josuee

Disliked: Staff & service, property conditions & facilities, room comfort

Pas satisfaite

Pas tres acceuillant
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy place

My 5th stay was for 5 days as I really like this cozy little place. The entrance is especially nice with soft sofas and great view. I just sat and relaxed and looked outside.
Stayed 5 nights in Feb 2022
Verified

8/10 Good

david

Liked: Property conditions & facilities

bien passé dans l ensemble

nous avons bien dormi pendant 2 nuits, rien de grave a signalé, les couvertures sont d epoques,la literie spartiate mais la douche bien vigorante , evacuation a revoir, pas de parking !! nous devons trouver une place, premier arrivé premier servi .
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always satisfied

My 4th visit and wish I had stayed longer, enjoyed the friendliness of the other guests as well as the nice couple that manages the whole operation, just a blessed environment
Stayed 3 nights in Jul 2021
Verified

4/10 Poor

Philippe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Confort pour le moins "spartiate", attention, le parking gratuit annoncé sur le site hotels.com signifie en fait parking public en ville. Enfin, essayez de prendre le petit dejeuner ailleurs...
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ha estado muy bien, los dueños muy amables
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très chaleureux. Chambre très propre - très bon lit avec un très bon matelas ! J’étais très content et je reviendrai avec grand plaisir en automne, période plus calme ! Grand merci 👍👍👍
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Simple basic accommodation. The couple who runs in are very helpful and very approachable. Clean and tidy place to visit Loudres. Within easy walking distance to the pilgrimaged church.
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Jean-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien situé, assez proche du sanctuaire sans les inconvénients des échoppes de souvenirs, de la circulation contrôlée et de la foule compacte. De plus, les deux gérants sont d'excellents cuisiniers et souriants.
Stayed 4 nights in Sep 2019
Verified

6/10 Okay

Francisco

Disliked: Staff & service

Se colar, colou.

A ducha não tinha um suporte e a água tinha muita pressão. Muito difícil de se tomar banho, sem molhar o banheiro todo. Sem local para colocar o sabonete. Quarto cheirando a urina, por causa do carpete. Tem banheira mas não se pode utilizar pois não tem tampa. Eu já tinha pago antecipadamente o quarto. Fui cobrado no check in e achando que eu não tinha pago, paguei outra vez. No outro dia é que percebi o erro e pedi meu dinheiro de volta. Se não tivesse percebido, tinha ficado no prejuízo.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pour un séjour du 11 au 15 août

L'hôtel n'est pas loin à pied de la gare de Lourdes dix à quinze minutes environ. Il n'est pas loin de l'artère principale bordée de boutiques qui mène au sanctuaire. J'étais heureuse d'être seule pour une fois, dans ma chambre, merci. Ma chambre comportait une salle de bain à l'intérieur. Le salon et les salles à manger sont jolis. Il y avait des lambris dans ma chambre et un portrait de Bernadette. Il y a un ascenseur. Le petit déjeuner était bon et nourrissant pour cinq euros. On peut déjeuner et souper si on veut. Je garderais un très bon souvenir de ce séjour. Merci.
Stayed 4 nights in Aug 2019
Verified

4/10 Poor

Diana

Disliked: Staff & service, property conditions & facilities, room comfort

Not planning to return

I wouldn’t stay here again. When we arrived, I think the owners were in the middle of a serious discussion because the lady was super mean and rude to us. It’s close to the place of worship, 10 minute walk but there are many other hotels nearby. The neighborhood is very shady and didn’t feel very safe. We went during the off season and many hotels and restaurants were closed. Do not add on the breakfast. You can walk down the street and get better at the corner cafe. Breakfast was literally a piece of bread, a crossiant, and a cup to fill with coffee.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little hotel

Ten mins , walk to train station
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'y étais juste pour 1 nuit et tout s'est bien passé. L'accueil fut bonne. La chambre était très petite mais à part ça, rien à signaler.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visita

O hotel e bem localizado e acolhedor. com serviços bons
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near Church

Nice hotel near church and railway station. Good restaurant
Stayed 1 night in Jul 2018
Verified

4/10 Poor

Win

Disliked: Staff & service, property conditions & facilities, room comfort

The rudest management I have ever met

The lady manager was so rude. Like she scream when I had to asked for a milk or creamer as it was not on the table. I arrived an hour before breakfast is over and she said “ breakfast starts early”I apologized and said I had to take shower, pray etc before having breakfast and besides it’s an hour before closing. She just gave me an attitude. I just kept quiet. But when she raised her voice when I asked if she can give me. A little milk or creamer, she replied “ you know I have to walk all the way to the kitchen to get that, you should ask me when I asked if u want coffee or tea!!!” I still replied in a calm voice “calm down, don’t start, it’s my birthday and I planned to have a good day as always” she didn’t say sorry so I explain her this is the first time I have met a staff or management with this response. And I left and went to church and was bless to have met a lovely couple. She was even surprise to see me on my last night. She thought I checked out already so I had to show my receipt from Expedia. Earlier, There was a dad and son customers who look at me, shook their heads and said horrible place. I’m posting this concern so for her to change and let her know that travelers are aware and bad attitude is a big negative impact into the business and the city itself. By the way, the croissant is hard, was sitting on the table for hours and not even on a plate. Lot of nicer, cheaper hotels much closer to the shrine. Room is way too small.Will post pictures.
Stayed 4 nights in Jan 2018
Verified

8/10 Good

GIOVANNI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo molto carino, ben tenuto, economico, vicino la stazione e a circa 7-800 metri a piedi dal santuario. Stanza ben tenuta, comoda, confortevole.
Stayed 2 nights in May 2018
Verified

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nous reviendrons

très bon hotel accueil très bien dommage qu'il ni a pas de parquing
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da molti anni alloggio in questa semplice struttura. I proprietari sono persone molto disponibili.
Stayed 3 nights in Apr 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très bien situé par rapport au sanctuaire rapport qualité prix parfait
Verified

6/10 Okay

joseph

Liked: Cleanliness, staff & service

Très bien

Toilettes un peu à l’étroit, porte ne ferme pas , sinon dans l’ensemble c’est bien
Stayed 2 nights in Apr 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and so agreeable staff. It's not so big but the attention compensates everything.
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nous y reviendrons

Sympathique et familial
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

5 nuits à Lourdes

Accueil sympathique et ambiance chaleureuse
Stayed 5 nights in Oct 2017