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Sonesta Maho Beach All Inclusive Resort Casino & Spa

4.0 star property

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Photo gallery for Sonesta Maho Beach All Inclusive Resort Casino & Spa

On the beach, sun-loungers, beach umbrellas, beach towels
Lobby
Suite, 1 King Bed with Sofa bed (1 Bedroom Ocean View Suite) | Frette Italian sheets, premium bedding, free minibar, in-room safe
2 outdoor pools, pool umbrellas, pool loungers
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Housekeeping

Explore the area

View in a map
1 Rhine Road, Maho Bay, Lowlands
  • Place, Casino Royale
    ‪1 min walk‬
  • Place, Maho Beach
    ‪3 min walk‬
  • Place, Mullet Bay Beach
    ‪13 min walk‬
  • Airport, Philipsburg (SXM-Princess Juliana Intl.)
    ‪2 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Pool View (1 Bedroom Garden View Suite)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Suite, 1 King Bed with Sofa bed, Pool View (1 Bedroom Garden View Suite)

8.0 out of 10
Very good
(1 review)
  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (1 Bedroom Ocean View Suite)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Suite, 1 King Bed with Sofa bed (1 Bedroom Ocean View Suite)

  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds (Garden View Double)

Deluxe Room, 2 Double Beds (Garden View Double) | Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 2 Double Beds (Garden View Double)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View (Garden View Room King)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View (Garden View Room King)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Oasis Pool View Double)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 2 Double Beds (Oasis Pool View Double)

8.0 out of 10
Very good
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View (Oasis Pool View King)

View from room

Deluxe Room, 1 King Bed, Pool View (Oasis Pool View King)

8.4 out of 10
Very good
(7 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Signature Island View Double)

View from room

Deluxe Room, 2 Double Beds (Signature Island View Double)

8.0 out of 10
Very good
(21 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Signature Island View King)

View from room

Deluxe Room, 1 King Bed (Signature Island View King)

8.4 out of 10
Very good
(12 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Signature Ocean View Double)

Deluxe Room, 2 Double Beds (Signature Ocean View Double) | Room amenity

Deluxe Room, 2 Double Beds (Signature Ocean View Double)

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View (Signature Ocean View King)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed, Pool View (Signature Ocean View King)

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Pool View (Sky Loft Suite)

View from room

Executive Suite, 1 King Bed with Sofa bed, Pool View (Sky Loft Suite)

  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Superior Room Double)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Standard Room, 2 Double Beds (Superior Room Double)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Superior Room King)

Standard Room, 1 King Bed (Superior Room King) | Frette Italian sheets, premium bedding, free minibar, in-room safe

Standard Room, 1 King Bed (Superior Room King)

8.8 out of 10
Excellent
(13 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Ultimate Adults-Only Club Bay View Do)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 2 Double Beds (Ultimate Adults-Only Club Bay View Do)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Ultimate Adults-Only Ocean View King)

Deluxe Room, 1 King Bed, Ocean View (Ultimate Adults-Only Ocean View King) | View from room

Deluxe Room, 1 King Bed, Ocean View (Ultimate Adults-Only Ocean View King)

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only Loft Suite)

View from room

Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only Loft Suite)

  • 67 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Ultimate Adults-Only Bay View King)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed (Ultimate Adults-Only Bay View King)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only One Bedroom Ocea)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only One Bedroom Ocea)

  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Sonesta Maho Beach All Inclusive Resort Casino & Spa

Family-friendly beachfront location with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Sonesta Maho Beach All Inclusive Resort Casino & Spa's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Sonesta Maho Beach All Inclusive Resort Casino & Spa offers 420 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Beds feature Frette Italian sheets and premium bedding. 43-inch LCD televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

The shopping around Sonesta Maho Beach All Inclusive Resort Casino & Spa gets high marks from our customers. During your stay, you're just a quick walk from Maho Beach. Free WiFi in public areas, 2 outdoor pools and 5 restaurants are available.
  • Free WiFi
  • Enjoy American cuisine at The Village Tavern, one of the property's 5 restaurants and 5 bars/lounges
  • Self-parking available for a fee
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with facials, Swedish massages or aromatherapy at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, volleyball and fitness classes
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Maho Beach and 9 minutes on foot from Mullet Bay Beach
Sonesta Maho Beach All Inclusive Resort Casino & Spa is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Sonesta Maho Beach All Inclusive Resort Casino & Spa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Lowlands property.

The Village Tavern – This pub specialises in American cuisine and only serves dinner.
La Fontana – This fine-dining restaurant overlooks the ocean and specialises in Italian cuisine. Guests can enjoy drinks at the bar. Open selected days.
Palms Grill & La Cantina – Overlooking the ocean, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
Ocean Terrace Buffet – Overlooking the ocean, this buffet restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Pizzeria Napoli – Overlooking the ocean, this restaurant specialises in pizza and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • La Fontana
  • Ocean Terrace Buffet
  • Palms Grill & La Cantina
  • Pizzeria Napoli
  • The Village Tavern

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 21 gaming tables
  • 300 slot machines
  • Beach volleyball
  • Bingo
  • Casino (21,000 square foot of space)
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Karaoke
  • Piano
  • Playground
  • Shopping
  • Snorkelling
  • Sportsbook
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • High chair
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (7,858 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 10 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property does not have a Sint Maarten Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

All Inclusive Sonesta Maho Beach
Maho Beach Resort & Casino
Maho Beach Sonesta
Sonesta All Inclusive
Sonesta All Inclusive Resort
Sonesta Maho Beach All Inclusive
Sonesta Maho Beach All Inclusive Resort Casino Lowlands
Sonesta Maho Beach All Inclusive Resort & Casino
Sonesta Maho Beach Resort & Casino
Sonesta Maho Beach Resort & Casino All Inclusive
Sonesta Maho Beach All Inclusive Resort & Casino Lowlands
Sonesta Maho Beach All Inclusive Lowlands
Sonesta Maho Beach All Inclusive Casino Lowlands
Sonesta Maho Beach All Inclusive Resort Casino & Spa Lowlands

Reviews

Sonesta Maho Beach All Inclusive Resort Casino & Spa Reviews

8.0

Very good

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 1231 out of 2726 reviews
Rating 8 - Good. 682 out of 2726 reviews
Rating 6 - Okay. 436 out of 2726 reviews
Rating 4 - Poor. 181 out of 2726 reviews
Rating 2 - Terrible. 196 out of 2726 reviews

Reviews

10/10 Excellent

Marie, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked for pool view and got it however, we were given a ground floor room and had ants the entire time we were there! Other than that, I highly recommend Sonesta. Everything about it was awesome! The shows, entertainment, staff, food, area, pool and beach!
Stayed 4 nights in Aug 2025

4/10 Poor

Gina

Stayed 4 nights in Aug 2025

8/10 Good

Adriana, Hempstead

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with nice beach. Food was great.
Stayed 5 nights in Aug 2025

10/10 Excellent

Myrtis

Liked: Cleanliness, amenities, property conditions & facilities
It was very clean i will come again thank you for good services
Stayed 5 nights in Aug 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

8/10 Good

Megan Louise

Travelled with family
Liked: Amenities, property conditions & facilities
Besides pool entertainment staff . Few staff seemed happy to be there .close to lots . Night time entertainment was ok
Stayed 7 nights in Aug 2025

6/10 Okay

Taina

Travelled with group
Liked: Cleanliness, property conditions & facilities
The property is just ok. The food was good overall in all 7 restaurants. Most of the staff seem unhappy and unpleasant, not friendly at all. The entertainment was ok. I wouldn’t return to this property if I visit again.
Stayed 7 nights in Aug 2025

6/10 Okay

Neal Marcellas Janey

Travelled with family, Travelled with group
Liked: Cleanliness
Where do I begin. The pool was nice. The bartenders at the pool were excellent. The room was clean. A little dated but clean. Now for the bad. Front desk personnel had no personality and were largely unhelpful. Food was just okay. We had to go to the Morgan for a decent meal. We even went to Phillipsburg to the Caribbean Cafe for some spectacular Jamaican food. Finally, beware of two additional things that are not advertised in the beginning. You will get hit with a $50 a night room charge which is beyond stupid given that this is an all inclusive resort. it is nothing short of silly to tie people’s money up when everything is included in the all inclusive. Also, and this is not a resort criticism, but beware of the taxis everyone. They charge per person. So, if 1 person in 1 vehicle is traveling 5 min away for $5, a group of 4 in 1 vehicle will pay $20. Same distance. Same car. Just a money grab. Finally, this resort is serious about not allowing those who stay at the Maho to visit the premises of the Ocean, even if you are an adult. The Maho was sold out and part of my party paid the extra money to visit the resort and stayed in the Ocean. Us Maho folks were unable to participate in ALL ADULT activities because we stayed at the Maho. I’ll visit Sint Maarten again but my group will pass on staying at the Sonesta again. We rate the experience as okay.
The resort at night
The pool at night
The resort during the day
The pool during the day
Stayed 6 nights in Aug 2025

8/10 Good

Loriann

Liked: Cleanliness, property conditions & facilities
The beach, food, and parties were all great.Overall it was a great experience, would recommend coming here. Pink and black mold enshrouded the bathroom. Cleaning services are in need of improvement.
Stayed 4 nights in Aug 2025

2/10 Terrible

olgert

Disliked: Staff & service, property conditions & facilities
IT WAS TERRIBLE, THE PEOPLE WERE RUDE, DISRESPECTFUL! ME AND MY FAMILY WILL NEVER WANT TO SEE THIS PLACE EVER AGAIN! WE HAD NO HOT WATER FOR 3 DAYS. I HAD A 1 YEAR OLD BABY WITH ME THAT I COULDNT BATHE BECUASE OF NO HOT WATER. NOONE SEEMED TO EVEN CARE. NOONE HAD A SIMPLE SMILE ON THEIR FACE. IT WAS DISCUSTING AND I DONT WISH THAT EXPERIANCE ON ANYONE THAT IS SPENDING THEIR HARD MONEY TO GO ON VACATION ONCE EVERY 2-3 YEARS WITH THEIR FAMILY
Stayed 7 nights in Aug 2025

6/10 Okay

Claudia Mary

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Elodie

Liked: Property conditions & facilities
Disliked: Staff & service
I’ve stayed here before
Stayed 1 night in Aug 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property had everything we needed. The planes landing next to the beach were very cool to watch! They only land during the day so no loud noise at night.
Stayed 7 nights in Aug 2025

6/10 Okay

Antonino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
.
Stayed 5 nights in Aug 2025

4/10 Poor

Nicolina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location is perfect but the condition of the this resort was disappointing. Our room was musty, bed sheets were never changed, we had no hot water for a day, there was mildew/mold in our the washroom. It is more of a party resort than a family resort. The food was good at the Italian restaurant on the resort. The staff was not friendly. I would not recommend this resort.
Stayed 7 nights in Aug 2025

4/10 Poor

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff need to work on their skills as hospitality individuals not very friendly and approachable. Very very long wait time for any services, including check-in.
Stayed 4 nights in Aug 2025

6/10 Okay

Nicholas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Food service was slow and overall food offerings were mediocre at best.
Stayed 5 nights in Jul 2025

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Invly
Stayed 1 night in Aug 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Dwane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big enough. The bed was OK. The food was good to me. Most people have something to say about the food, but the food choice was great.
Stayed 4 nights in Aug 2025

8/10 Good

carmalita

Stayed 4 nights in Aug 2025

8/10 Good

Brian Scott VanGundy, Gansevoort

Stayed 7 nights in Jul 2025

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent There needs to be more accessibility to open places to dine.
Stayed 3 nights in Aug 2025

2/10 Terrible

Yanisse

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The day we checked in there was plumbing issues which led to two days without hot water. Inexcusable and not my problem but became my problem and then gave us a $100 credit that can only be used at their gift shop which was closed for a couple of days!!!! Finally during the storm my ceiling in the room was leaking and not to mention puddles of water flooded the floor because the balcony seal was faulty. Staff informed me they could do nothing about this and went into my room without my knowledge to lay down towels. Very disappointing!!! This whole experience was disappointing!!
Stayed 5 nights in Aug 2025

2/10 Terrible

Valeria, Rosemount

Stayed 3 nights in Aug 2025

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