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Sonesta Maho Beach All Inclusive Resort Casino & Spa

4.0 star property

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Photo gallery for Sonesta Maho Beach All Inclusive Resort Casino & Spa

On the beach, sun-loungers, beach umbrellas, beach towels
Creator video
Suite, 1 King Bed with Sofa bed (1 Bedroom Ocean View Suite) | Frette Italian sheets, premium bedding, free minibar, in-room safe
2 outdoor pools, pool umbrellas, pool loungers
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Housekeeping

Explore the area

View in a map
1 Rhine Road, Maho Bay, Lowlands
  • Place, Maho Beach
  • Place, Mullet Bay Beach
  • Place, Cupecoy Beach
  • Airport, Philipsburg (SXM-Princess Juliana Intl.)

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Pool View (1 Bedroom Garden View Suite)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Suite, 1 King Bed with Sofa bed, Pool View (1 Bedroom Garden View Suite)

8.0 out of 10
Very good
(1 review)
  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (1 Bedroom Ocean View Suite)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Suite, 1 King Bed with Sofa bed (1 Bedroom Ocean View Suite)

  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds (Garden View Double)

Deluxe Room, 2 Double Beds (Garden View Double) | Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 2 Double Beds (Garden View Double)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View (Garden View Room King)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View (Garden View Room King)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Oasis Pool View Double)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 2 Double Beds (Oasis Pool View Double)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View (Oasis Pool View King)

View from room

Deluxe Room, 1 King Bed, Pool View (Oasis Pool View King)

8.4 out of 10
Very good
(7 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Signature Island View Double)

View from room

Deluxe Room, 2 Double Beds (Signature Island View Double)

8.0 out of 10
Very good
(21 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Signature Island View King)

View from room

Deluxe Room, 1 King Bed (Signature Island View King)

8.4 out of 10
Very good
(12 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Signature Ocean View Double)

Deluxe Room, 2 Double Beds (Signature Ocean View Double) | Room amenity

Deluxe Room, 2 Double Beds (Signature Ocean View Double)

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View (Signature Ocean View King)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed, Pool View (Signature Ocean View King)

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Pool View (Sky Loft Suite)

View from room

Executive Suite, 1 King Bed with Sofa bed, Pool View (Sky Loft Suite)

  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Superior Room Double)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Standard Room, 2 Double Beds (Superior Room Double)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Superior Room King)

Standard Room, 1 King Bed (Superior Room King) | Frette Italian sheets, premium bedding, free minibar, in-room safe

Standard Room, 1 King Bed (Superior Room King)

8.6 out of 10
Excellent
(11 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Ultimate Adults-Only Club Bay View Do)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 2 Double Beds (Ultimate Adults-Only Club Bay View Do)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Ultimate Adults-Only Ocean View King)

Deluxe Room, 1 King Bed, Ocean View (Ultimate Adults-Only Ocean View King) | View from room

Deluxe Room, 1 King Bed, Ocean View (Ultimate Adults-Only Ocean View King)

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only Loft Suite)

View from room

Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only Loft Suite)

  • 67 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Ultimate Adults-Only Bay View King)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed (Ultimate Adults-Only Bay View King)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only One Bedroom Ocea)

Frette Italian sheets, premium bedding, free minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Ocean View (Ultimate Adults-Only One Bedroom Ocea)

  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Sonesta Maho Beach All Inclusive Resort Casino & Spa

Beachfront property with 5 restaurants and 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Sonesta Maho Beach All Inclusive Resort Casino & Spa's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Sonesta Maho Beach All Inclusive Resort Casino & Spa offers 420 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Beds feature Frette Italian sheets and premium bedding. 43-inch LCD televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

The shopping around Sonesta Maho Beach All Inclusive Resort Casino & Spa gets high marks from our customers. During your stay, you're just a quick walk from Maho Beach. Free WiFi in public areas, 2 outdoor pools and 5 restaurants are available.
  • Free WiFi
  • Enjoy American cuisine at The Village Tavern, one of the property's 5 restaurants and 5 bars/lounges
  • Self-parking available for a fee
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with facials, Swedish massages or aromatherapy at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, volleyball and fitness classes
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Maho Beach and 9 minutes on foot from Mullet Bay Beach
Sonesta Maho Beach All Inclusive Resort Casino & Spa is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Sonesta Maho Beach All Inclusive Resort Casino & Spa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Lowlands property.

The Village Tavern – This pub specialises in American cuisine and only serves dinner.
La Fontana – This fine-dining restaurant overlooks the ocean and specialises in Italian cuisine. Guests can enjoy drinks at the bar. Open selected days.
Palms Grill & La Cantina – Overlooking the ocean, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
Ocean Terrace Buffet – Overlooking the ocean, this buffet restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Pizzeria Napoli – Overlooking the ocean, this restaurant specialises in pizza and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • La Fontana
  • Ocean Terrace Buffet
  • Palms Grill & La Cantina
  • Pizzeria Napoli
  • The Village Tavern

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 21 gaming tables
  • 300 slot machines
  • Beach volleyball
  • Bingo
  • Casino (21,000 square foot of space)
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Karaoke
  • Piano
  • Playground
  • Shopping
  • Snorkelling
  • Sportsbook
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • High chair
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (7,858 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 10 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property does not have a Sint Maarten Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

All Inclusive Sonesta Maho Beach
Maho Beach Resort & Casino
Maho Beach Sonesta
Sonesta All Inclusive
Sonesta All Inclusive Resort
Sonesta Maho Beach All Inclusive
Sonesta Maho Beach All Inclusive Resort Casino Lowlands
Sonesta Maho Beach All Inclusive Resort & Casino
Sonesta Maho Beach Resort & Casino
Sonesta Maho Beach Resort & Casino All Inclusive
Sonesta Maho Beach All Inclusive Resort & Casino Lowlands
Sonesta Maho Beach All Inclusive Lowlands
Sonesta Maho Beach All Inclusive Casino Lowlands
Sonesta Maho Beach All Inclusive Resort Casino & Spa Lowlands

Sonesta Maho Beach All Inclusive Resort Casino & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1211 out of 2696 reviews
Rating 8 - Good. 678 out of 2696 reviews
Rating 6 - Okay. 433 out of 2696 reviews
Rating 4 - Poor. 180 out of 2696 reviews
Rating 2 - Terrible. 194 out of 2696 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ivette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los cuartos amplios, limpios y con espacio suficiente para acomodar la ropa. La alternativa de diferentes restaurantes con diversidad de opciones lo hace irresistible. El acceso a la playa excelente, las piscinas limpias y con un buen servicio de barra. Los jardines muy bonitos. Empleados muy serviciales y educados. Definitivamente es un lugar que regresó.
Stayed 4 nights in Jul 2025

6/10 Okay

Randall, Carapichaima

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Good facility but if youre looking for a quiet, relaxing time this is not the place. Food options were good but overall cleanliness at the buffets could have been better. Overall I'll rate this resort 7/10
Stayed 7 nights in Jul 2025

8/10 Good

Ronald

Travelled with family and small children
Liked: Amenities
The rooms were not cleaned properly upon arrival even though it took long for our rooms to be ready. Some of us waited two hours after check in for our rooms (some as late as 5pm) while check out is strictly mid morning. Some staff were lovely, pleasant and helpful yet many others, especially the restaurants’ staff, are extremely rude. This aside the food tasted nice, the pools and kids entertainment were wonderful. Overall 3 stars.
Stayed 3 nights in Aug 2025

10/10 Excellent

erasto

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good. The food was good. The staff was good except a couple of them that looked like they didnt want to be there but overall good. Beach is beautiful the pool was great. I will definitely go back.
Stayed 5 nights in Aug 2025

6/10 Okay

Marcia

Food was sub par, cold, limited choices.
Stayed 4 nights in Aug 2025

8/10 Good

Joble

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family especially with little kids. Only recommendation is to have better food options.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jean

The food was great, however the resort needed some improvement and staff could be rude at times. I had to tip my extra to get staff to be more amicable.
Stayed 4 nights in Jul 2025

8/10 Good

Cherise

Liked: Cleanliness, property conditions & facilities
Room was clean, internet was good, gorgeous property, near the airport, buffet was great. Dislike:
Stayed 4 nights in Aug 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options were good and bed very comfortable
Stayed 3 nights in Aug 2025

6/10 Okay

Farah

Travelled with family
Liked: Cleanliness
Front desk staff needs improvement
Stayed 5 nights in Aug 2025

8/10 Good

Kelly

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place was close to the airport and shops which was nice. The beach was beautiful and you could watch the planes flying over while swimming in the ocean. There were limited chairs on the beach so get there early. The rooms were clean, but the shower would over flow with water and the air conditioning was just ok. There were a decent amount of restaurants but you need to pay attention to when they are open (some are only open on certain days). The food was fine. Sometimes we would have to wait for pizza at Napoli because they wait for you before they make it. The staff could have been friendlier, especially at the pool tiki bar. The bartenders were rude and you waited a while to get served which killed the vibe at times. The kids club staff were great with the children and the water slides were a hit. Overall, you get what you pay for. The place has a ton of potential, but they need to work on customer service.
Stayed 5 nights in Jul 2025

10/10 Excellent

Amani Shanae

Liked: Cleanliness, staff & service, property conditions & facilities
great resort, friendly staff, great bartenders, would definitely book again
Stayed 4 nights in Jun 2025

2/10 Terrible

Tiffany

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
⭐️ Extremely Disappointed! Would Not Return. I really wanted to enjoy my stay at Sonesta Maho Beach Resort, but unfortunately, it was a major letdown from the moment we checked in. The biggest issue was the air conditioning or lack of it. Our room was hot and uncomfortable the entire stay. We reported it every single day, but it was never fully fixed. Sleeping in that heat was miserable. Worst sleep ever. The service overall was poor. Staff seemed uninterested or unhelpful and getting basic assistance felt like pulling teeth. The food was another disappointment ;( bland, repetitive, and definitely not up to the standard you’d expect from a resort at this price point. To top it off, the pool area smelled like sewage, which made it hard to enjoy one of the main features of the resort. Honestly, I’ve never been so excited to check out of a hotel before. This was not the vacation experience we were hoping for, and sadly, I would not recommend staying here.
Stayed 3 nights in Jul 2025

6/10 Okay

Jennene

Travelled with family and small children
Disliked: Property conditions & facilities
Not much food options and service was slow. At the buffet there was glass in cabbage which cut my cousins mouth and no one called to check on her
Stayed 4 nights in Aug 2025

8/10 Good

Arleen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact we didn't have air conditioning for 2 days. It was difficult to sleep or stay in our room.
Stayed 6 nights in Jul 2025

10/10 Excellent

Moena Tawana

Liked: Cleanliness
Stayed 3 nights in Aug 2025

4/10 Poor

Marilyn

Travelled with family
Disliked: Staff & service, property conditions & facilities
The mattress on bed was uncomfortable, thin and felt old and very used. The food was sub par at each dining facility on the property including the italian restaurantthat required "elegant" attire. The air conditioning went out constantly from day one. Many guests complained and managers didn't respond until after many came to front desk en masse, in a group. The showers flooded the floors due to poor construction of the shower. Water flowed from shower across the entire bathroom area, into entry way, foyer.
Stayed 3 nights in Jul 2025

4/10 Poor

Tracey Weatherly

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air conditioner wasn’t functioning properly and the room was uncomfortably hot even at the lowest temperature setting and the water stopped working
Stayed 5 nights in Aug 2025

2/10 Terrible

Tyshina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun
Stayed 4 nights in Apr 2025

10/10 Excellent

Stanley

Liked: Cleanliness
Stayed 3 nights in Apr 2025

4/10 Poor

Ramrattie

Stayed 7 nights in Jul 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice, great location
Stayed 1 night in Aug 2025

4/10 Poor

Krystal

Travelled with family
Disliked: Amenities
Property and room was clean. Very convenient to various restaurants/bars and even a casino across the street. Buffet was very limited, 2 small pools that was always crowded and never any lounge chairs available. It got to the point where I end up doing a day pass at The Morgan Resort. Also there is no room service. Would I stay here again? No
Stayed 4 nights in Aug 2025

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Jul 2025

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