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Best Western Lubbock West Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Lubbock West Inn & Suites

Seasonal outdoor pool
Free daily on-the-go breakfast
Exterior
Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Breakfast included

Explore the area

View in a map
5310 Englewood, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪15 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪15 min walk‬
  • Place, West End Center
    ‪2 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub

Standard Room, 2 Queen Beds, Bathtub | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Full Kitchen, Balcony

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Mini-Refrigerator

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Sofabed, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 4

1 King 2 Single Beds, Non-Smoking, Family Room, Microwave And Mini-Refrigerator

  • Sleeps 4

Standard Room, 2 Queen Beds, Bathtub

  • Sleeps 4

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About this property

Best Western Lubbock West Inn & Suites

Hotel in Lubbock with free breakfast and fitness centre
A fitness centre, a snack bar/deli and Access to hot tub are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site.
Best Western Lubbock West Inn & Suites offers 73 accommodations with a safe and coffee/tea makers. 27-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Lubbock West Inn & Suites. During your stay, you're just a quick walk from Ballet Lubbock. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • 10 minutes on foot from Ballet Lubbock and a 3-minute drive from South Plains Mall
Best Western Lubbock West Inn & Suites offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. The business-friendly Best Western Lubbock West Inn & Suites also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Lubbock hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10 AM to 11 PM

Property is also known as

Arbor Inn Lubbock
Arbor Inn
Arbor Lubbock
Arbor Hotel Lubbock
Arbor Inn Suites
Lubbock West & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel
Best Western Lubbock West Inn & Suites Lubbock
Best Western Lubbock West Inn & Suites Hotel Lubbock

Reviews

Best Western Lubbock West Inn & Suites Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 237 out of 479 reviews
Rating 8 - Good. 103 out of 479 reviews
Rating 6 - Okay. 59 out of 479 reviews
Rating 4 - Poor. 32 out of 479 reviews
Rating 2 - Terrible. 48 out of 479 reviews

Reviews

6/10 Okay

Bryan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wondering if they even put new sheets? Shower wouldn’t drain and they didn’t send anyone to clear the drain.
Stayed 1 night in Aug 2025

10/10 Excellent

datron

Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Place to Stay

Room was spotless, staff was very friendly, and the bed was perfect
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Monique

Travelled with family
Disliked: Property conditions & facilities, room comfort

Last Resort

Would not recommend this hotel if you want comfort. Had a maintenance issue as soon as we got to the room. The beds are very uncomfortable. The only positive thing was the breakfast staff and housekeeping were very nice.
Stayed 2 nights in Aug 2025

8/10 Good

Carlos, Lewisville

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price if you book way ahead of time.

Loved the size of room, only draw back was you can feel the springs in the king bed only. Was very hard. T.V. chanels sucked. But over all i was very satisfied and would stay again and bring my own t.v. with firestick because you cant hook one up to theres.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jared

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator rattles the whole way up, making it seem very unsafe. Dirty rooms, dirty patio. Very loud.
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Staff & service
Ceiling fans in the bedroom!!! Yes!!!!!! Nice firm mattress. Quiet.
Stayed 1 night in Aug 2025

6/10 Okay

Natasha

Travelled with family
Disliked: Cleanliness

It was okay

Quick check in process upon arrival. The elevators are a bit sketchy as they shake when operating. We were here for a quick move in trip for my college student so this hotel served its purpose but the room wasn’t very clean; there were 2 dirty cups left behind and a stained comforter that we didn’t use. Not as clean as we hoped. Free breakfast and coffee offered.
Stayed 1 night in Aug 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jason, HARKER HEIGHTS

Liked: Cleanliness, staff & service
Good deal for the price. Room was large and had a sitting area and fridge.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Previous guests food was left in the cabinet
Stayed 1 night in Aug 2025

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price!
Stayed 1 night in Aug 2025

2/10 Terrible

Jammie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

One night stay

Stayed 1 night in Aug 2025

2/10 Terrible

Connor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dirty, first suite had beetles in it.
Stayed 2 nights in Aug 2025

6/10 Okay

TRACY

Stayed 1 night in Aug 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Brandi

Disliked: Staff & service, amenities
When we arrived at the hotel the two people they had on staff were in the lobby laying in n the couch and playing on iPads. The elevators were in terrible condition, shaking and very loud going up. They didn’t even have a certificate posted saying when it was last serviced and by the sound of it, it’s been a good while. Got to the room and there were no bed linens. Called down to the front desk SIX times and no one ever answered. I walked down and the two people they had staffed were on the couch in the lobby playing on iPads. I asked them for linens and they had NO pillows. They did have a good continental breakfast, sadly, that was the only good thing about the hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Stayed 2 nights in Aug 2025

8/10 Good

Terry

Travelled with partner
Liked: Staff & service, amenities
This is a bargain for the price. It’s a suite with a separate bedroom area. Lots of room. The only complaint is the “smart tv” that we can only get around 10 channels on. No movies, no regular TV stations. Lucky we at least got the bedroom TV to work.
Stayed 1 night in Aug 2025

2/10 Terrible

Michael

Stayed 1 night in Jul 2025