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Altstadt Hotel Krone Luzern

3.0 star property

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Photo gallery for Altstadt Hotel Krone Luzern

Standard Twin Room | Minibar, in-room safe, desk, blackout curtains
Exterior
Meeting facility
Front of property
Triple Room | Minibar, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
Weinmarkt 12, Lucerne, CH-6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Hertensteinstrasse
    ‪3 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | Minibar, in-room safe, desk, blackout curtains

Standard Single Room, 1 Single Bed

8.0 out of 10
Very good
(5 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout curtains

Standard Twin Room

9.0 out of 10
Wonderful
(81 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout curtains

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout curtains

Quadruple Room

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Altstadt Hotel Krone Luzern

This smoke-free hotel features a restaurant, valet parking and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Altstadt Hotel Krone Luzern offers 29 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at Altstadt Hotel Krone Luzern gets high marks from our customers. During your stay, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus a restaurant and a business centre.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Chapel Bridge and 7 minutes by car from Swiss Transportation Museum
  • Pets welcome for a fee
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Altstadt Hotel Krone Luzern. Parking is available for a fee.

This 3-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Altstadt Hotel Krone Luzern has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (CHF 32 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 for adults and CHF 16 for children
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1800
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age - 25

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM

Front desk staffed during limited hours

If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel des Balances, Weinmarkt, Lucerne]

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per day

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 23 for adults and from CHF 16 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:30 AM - 11:00 PM.
Guests arriving after hours will need to go to the following location to check in: Hotel des Balances, Weinmarkt, Lucerne
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone

Best Western Hotel Krone Lucerne

Best Western Krone

Best Western Krone Lucerne

Best Western Lucerne

Lucerne Best Western

Hotel Krone Lucerne

Krone Lucerne

Hotel Krone

Altstadt Hotel Krone Luzern Lucerne

Altstadt Hotel Krone Luzern

Altstadt Krone Luzern Lucerne

Altstadt Krone Luzern

Altstadt Krone Luzern Lucerne

Altstadt Hotel Krone Luzern Hotel

Altstadt Hotel Krone Luzern Lucerne

Altstadt Hotel Krone Luzern Hotel Lucerne

Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 1001 reviews
Rating 8 - Good. 352 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Evan M

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff. Excellent location in a beautiful city.
Stayed 1 night in Feb 2026

8/10 Good

Philip

Stayed 1 night in Feb 2026

10/10 Excellent

Bhavin

Liked: Cleanliness, amenities, property conditions & facilities
Great place, location and facility - would highly reccomend.
Stayed 2 nights in Oct 2025

10/10 Excellent

wesam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderfull stuff . You feel home
Stayed 1 night in Feb 2026

10/10 Excellent

Mario

Stayed 1 night in Jan 2026

10/10 Excellent

steppanie

Stayed 2 nights in Jan 2026

10/10 Excellent

Shanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was excellent! Great location, spacious and clean room, kind and helpful staff. Highly recommend!!
Stayed 1 night in Jan 2026

10/10 Excellent

M Vickneswaran, Melbourne

Liked: Cleanliness
Stayed 2 nights in Jan 2026

8/10 Good

Megan Zoe

Liked: Cleanliness
Great location! The room was clean and nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ferry

Liked: Cleanliness, staff & service, amenities
Great experience
Stayed 3 nights in Jan 2026

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved this hotel! Beautiful room overlooking a quaint street. Super friendly staff. It made me happy!
Stayed 1 night in Dec 2025

10/10 Excellent

AZUCENA

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was absolutely clean and the beds very comfortably, the staff amazing
Stayed 2 nights in Jan 2026

10/10 Excellent

Ethel May

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, fresh sheets and friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is austere in comparison to what we are used to in the use and part of Europe, however, it was very clean and functional. The staff was, unlike more Swiss, very friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Love it! Super clean
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location in the heart of Lucern. Super cute hotel with great service.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a single bed place in a convenient area. Friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Jenny

Stayed 1 night in Dec 2025

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was lovely and the location was perfect! Only con was the shower.
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern clean room in a central location in Lucern - Just a short walk to the river and not too far from the train station.
Stayed 3 nights in Dec 2025

4/10 Poor

Dale S

Liked: Cleanliness
The room was cold even though the heater was turned on high. The water pressure for the shower was very low at times only spraying about three inches from the nozzle while on high.
Stayed 2 nights in Dec 2025

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, property conditions & facilities
Location excellent. Room clean, large and had great view. Got a kettle and adapter from reception and held for the stay. Would highly recommend
Stayed 3 nights in Dec 2025

10/10 Excellent

JUAN

Stayed 2 nights in Dec 2025

10/10 Excellent

petronella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in and out is smooth, very clean rooms, extremely close to all sites, train station, restaurants. Storage room for luggage was helpful.
Stayed 2 nights in Dec 2025

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