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Des Alpes Luzern

3.0 star property

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Photo gallery for Des Alpes Luzern

Exterior
Terrace/patio
Double Room, Balcony, River View (21m²) | In-room safe, desk, blackout curtains, free WiFi
Lobby
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Furrengasse 3, Lucerne, 6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Place, KKL Lucerne
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Double Room, City View (14m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, City View (14m²)

  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, River View (14m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, River View (14m²)

8.0 out of 10
Very good
(7 reviews)
  • 14 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (12m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (12m²)

8.6 out of 10
Excellent
(9 reviews)
  • 12 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double or Twin Room, River View (19m², big balcony)

In-room safe, desk, blackout curtains, free WiFi

Double or Twin Room, River View (19m², big balcony)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (21m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (21m²)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, River View (19m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, River View (19m²)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, River View (16m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, River View (16m²)

  • 16 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, City View (12m²)

Double Room, Balcony, City View (12m²) | In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, City View (12m²)

9.4 out of 10
Exceptional
(8 reviews)
  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, City View (12m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, City View (12m²)

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, City View (10m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, City View (10m²)

8.0 out of 10
Very good
(4 reviews)
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, River View (16m²)

Double Room, Balcony, River View (16m²) | In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (16m²)

8.6 out of 10
Excellent
(4 reviews)
  • 16 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (10m²)

Double Room, Balcony, River View (10m²) | In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (10m²)

9.6 out of 10
Exceptional
(4 reviews)
  • 10 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, River View (19m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, River View (19m²)

  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, River View (17m²)

Double Room, River View (17m²) | In-room safe, desk, blackout curtains, free WiFi

Double Room, River View (17m²)

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, River View (12m²)

In-room safe, desk, blackout curtains, free WiFi

Double Room, River View (12m²)

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (17m², big balcony)

Double Room, Balcony, River View (17m², big balcony) | In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (17m², big balcony)

  • 17 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (14m², big balcony)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (14m², big balcony)

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (12m², big balcony)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Balcony, River View (12m², big balcony)

9.4 out of 10
Exceptional
(6 reviews)
  • 12 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, 1 Queen Bed, City View (10m²)

In-room safe, desk, blackout curtains, free WiFi

Single Room, 1 Queen Bed, City View (10m²)

  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Single Room, City View (9m²)

In-room safe, desk, blackout curtains, free WiFi

Single Room, City View (9m²)

  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, City View (10m²)

In-room safe, desk, blackout curtains, free WiFi

Single Room, City View (10m²)

9.0 out of 10
Wonderful
(2 reviews)
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, City View (7m²)

In-room safe, desk, blackout curtains, free WiFi

Single Room, City View (7m²)

8.8 out of 10
Excellent
(6 reviews)
  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Balcony, River View (14m²)

In-room safe, desk, blackout curtains, free WiFi

Single Room, Balcony, River View (14m²)

10.0 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • River view
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, River View (9m²)

In-room safe, desk, blackout curtains, free WiFi

Single Room, River View (9m²)

10.0 out of 10
Exceptional
(2 reviews)
  • 9 sq m
  • River view
  • Sleeps 1
  • 1 Single Bed

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About this property

Des Alpes Luzern

Hotel with a restaurant, steps from Chapel Bridge
This smoke-free hotel features a restaurant, a bar/lounge and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a computer station and free newspapers are on-site.
Des Alpes Luzern offers 45 accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Des Alpes Luzern's great location. During your stay, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the restaurant
  • Steps from Chapel Bridge and Saint Peters Church
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Des Alpes Luzern.

This 3-star Lucerne hotel is smoke free.

Des Alpes Luzern has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:30 AM - 9:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lucerne Hotel
Alpes Hotel
Alpes Lucerne
Des Alpes Lucerne
Des Alpes Hotel
Alpes Luzern Hotel
Alpes Luzern
Des Alpes
Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Luzern
Des Alpes Luzern Hotel
Des Alpes Luzern Lucerne
Des Alpes Luzern Hotel Lucerne

Des Alpes Luzern Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 472 out of 780 reviews
Rating 8 - Good. 207 out of 780 reviews
Rating 6 - Okay. 70 out of 780 reviews
Rating 4 - Poor. 19 out of 780 reviews
Rating 2 - Terrible. 12 out of 780 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Kanja

Stayed 2 nights in Oct 2025

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the Chapel Bridge! Loved the balcony. Sweet and helpful staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Stayed 1 night in Oct 2025

10/10 Excellent

jeffrey, tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! Location is superb!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view. Wonderful restaurant. Very helpful staff. 100% recommend!
Stayed 2 nights in Oct 2025

6/10 Okay

alex

Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely property along the river was so quaint and comfy. Hannah at the front desk was extremely helpful with all of our questions about things to do in the area. We definitely plan to stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeff

Stayed 1 night in Sep 2025

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Lucerne

Very nice and clean hotel in the heart of Lucerne. If you can, splurge for the balcony rooms. A beautiful view. The breakfast vouchers were nice for each morning as well. The staff was super friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

karen

Travelled with family
The room was perfect. We had a balcony in the back of property with wonderful space and views. Location was unbeatable.
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Staff was friendly, helpful and the hotel was lovely
Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel. The staff was extremely helpful and friendly. The room was large and the bed was wonderful. This hotel is right next to Chapel Bridge. It has a very nice restaurant. Walking distance to old town and boats for trip around the lake. We would stay here again. Enjoy!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful reception staff offered good recommendations for dining and things to do while in Luzern. We arrived early but they were able to check us in and allowed us to safely store our luggage until our room was ready.
Stayed 1 night in Sep 2025

10/10 Excellent

Emilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel des Alpes! The location is unbeatable, right on the water and just steps away from everything we wanted to see in Lucerne. Our room was comfortable and had plenty of space, plus a balcony with such a pretty view of the city. The staff were so friendly and accommodating, which really made our stay feel special. I’d definitely stay here again and recommend it to anyone visiting Lucerne!
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely - it’s my second time staying there
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location. We had an upgraded room
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mary Ann

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was very helpful. Great location.
Stayed 1 night in Aug 2025

8/10 Good

Jerica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony view was awesome! Rooms are small, bathroom is small! Bed was comfy. Used a fan and opened the doors in the summer because it was hot.
Stayed 1 night in Aug 2025