White Lace Motor Inn

4.0 star property

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Photo gallery for White Lace Motor Inn

Front of property
Family Studio, Kitchenette (Studio 6) | Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool, open 7:30 AM to 8:00 PM, pool loungers
Family Studio, Kitchenette (Studio 6) | Desk, iron/ironing board, free WiFi, bed sheets
BBQ/picnic Area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
73 Nebo Rd, West Mackay, QLD, 4740
  • Place, Caneland Central
    ‪18 min walk‬
  • Place, Bluewater Lagoon
    ‪3 min drive‬
  • Place, Mackay Base Hospital
    ‪4 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪9 min drive‬

Room options

Standard Room

8.6 out of 10
Excellent
(32 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

One Bedroom Apartment

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Superior Queen

9.6 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Courtyard Twin

9.4 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

Family Studio, Kitchenette (Studio 6)

10.0 out of 10
Exceptional
(1 review)
  • 86 sq m
  • Sleeps 6
  • 4 Single Beds and 1 King Bed OR 6 Single Beds

Superior Spa

7.2 out of 10
Good
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Two Bedroom Family Room

8.6 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

Standard Twin Room

8.4 out of 10
Very good
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Twin Room (Accessible)

8.0 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Courtyard Twin

  • Sleeps 3

Standard Queen

  • Sleeps 2

Standard Twin

  • Sleeps 3

Studio (6 Guests)

  • Sleeps 6

Superior Queen

  • Sleeps 3

Budget Room

  • Sleeps 3

Disabled Twin Room

  • Sleeps 3

One-Bedroom Apartment

  • Sleeps 4

Superior SPA Room

  • Sleeps 4

Family Two-Bedroom Suite

  • Sleeps 5

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About this property

White Lace Motor Inn

An outdoor pool, a snack bar/deli and dry cleaning are available at this motel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site.
White Lace Motor Inn offers 37 accommodations, which are accessible via exterior corridors and feature complimentary bottles of water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and first-run films.

Bathrooms include complimentary toiletries and hairdryers. This Mackay motel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.

Children aged under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at White Lace Motor Inn. During your stay, you'll be within walking distance of Mackay Regional Botanic Gardens. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Mackay Regional Botanic Gardens and a few minutes from Caneland Central
There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly White Lace Motor Inn. Self parking is free.

Smoking is allowed in designated areas at this 4-star Mackay motel.

Guests are served a free on-the-go breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 10:30 AM. The motel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 7:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 7:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

White Lace Motor Inn West Mackay
White Lace Motor Inn
White Lace Motor West Mackay
White Lace Motor
White Lace Motor Inn Motel
White Lace Motor Inn West Mackay
White Lace Motor Inn Motel West Mackay

White Lace Motor Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 439 out of 958 reviews
Rating 8 - Good. 338 out of 958 reviews
Rating 6 - Okay. 115 out of 958 reviews
Rating 4 - Poor. 37 out of 958 reviews
Rating 2 - Terrible. 29 out of 958 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Helena

Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Stayed 1 night in Nov 2025

8/10 Good

brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay everything yu need
Stayed 1 night in Nov 2025

2/10 Terrible

Adele

Stayed 1 night in Nov 2025

6/10 Okay

Renee

Stayed 1 night in Nov 2025

2/10 Terrible

rose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms where ok, but the reception guy was so rude, customer service was terrible , he kept insinuating we were locals when we told him were from clermont and seemed like the guy wasnt going to check us in
Stayed 1 night in Nov 2025

8/10 Good

Darren

Business traveller
Liked: Cleanliness
Yes.
Stayed 2 nights in Nov 2025

2/10 Terrible

Annemarie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was horrible. Boken lights, curtains & blinds, red marks down the walls, no blankets. Sticky marks on the bench.
Stayed 1 night in Nov 2025

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities
Always great, friendly staff, great location
Stayed 2 nights in Nov 2025

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Quiet, nice atmosphere. Breakfast was just right. Room was cosy with no issues. Will definitely stay there again. Thank you.
Stayed 1 night in Oct 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient travel stop
Stayed 1 night in Oct 2025

8/10 Good

Gloria, Vermilion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bistro @ Bowl Club a block away; receive 10 % off when you show your room key. Older motel right on main highway. Value priced
Stayed 2 nights in Oct 2025

6/10 Okay

Rodney

Liked: Staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Clinton

Business traveller
Liked: Cleanliness, staff & service
Room was very dated and evident of something built 30 years ago. Air con was very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean room! Easy parking and easy access to property!
Stayed 1 night in Oct 2025

6/10 Okay

Eunkyung

Liked: Cleanliness
Stayed 1 night in Oct 2025

4/10 Poor

Abby

.
Stayed 1 night in Oct 2025

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property looks nice on the outside but everything is outdated. Staff service great.
Stayed 2 nights in Oct 2025

6/10 Okay

Chris

The place is a bit old and tired, needs a good clean and update of outside table & chairs, had mismatched cups in room & mould on doors. Breakfast was very light, just toast & cereal, no muesli or fruit
Stayed 1 night in Oct 2025

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this place easy check in Staff excellent Room was big and comfortable
Stayed 1 night in Oct 2025

6/10 Okay

Brenda

Stayed 1 night in Sep 2025

10/10 Excellent

NEKIA

Liked: Amenities
Clean friendly & convenient.
Stayed 1 night in Sep 2025

8/10 Good

David

Stayed 3 nights in Sep 2025