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Best Western Riverside Inn

2.5 star property

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Photo gallery for Best Western Riverside Inn

Lobby
Free daily on-the-go breakfast
Laundry room
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping

Explore the area

View in a map
2400 Riverside Dr, Macon, GA, 31204
  • Place, Macon Coliseum
    ‪3 min drive‬
  • Place, Mercer University
    ‪3 min drive‬
  • Place, The Allman Brothers Band Museum at the Big House
    ‪3 min drive‬
  • Airport, Macon, GA (MCN-Middle Georgia Regional)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(46 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(133 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Riverside Inn

Hotel in Macon with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and a conference centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site.
Best Western Riverside Inn offers 120 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Macon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Best Western Riverside Inn. During your stay, you'll be close to The Allman Brothers Band Museum at the Big House. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from Riverside Cemetery and a few minutes from Rose Hill Cemetery
  • Pets welcome for a fee (restrictions apply)
Best Western Riverside Inn offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Best Western Riverside Inn also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Macon hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 7 October to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 April and close on 06 October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Riverside
Best Western Riverside Inn
Best Western Riverside Inn Macon
Best Western Riverside Macon
Riverside Best Western
Best Western Macon
Best Western Riverside Hotel Macon
Macon Best Western
Best Western Riverside Macon
Best Western Riverside Inn Hotel
Best Western Riverside Inn Macon
Best Western Riverside Inn Hotel Macon

Best Western Riverside Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 698 out of 1410 reviews
Rating 8 - Good. 413 out of 1410 reviews
Rating 6 - Okay. 181 out of 1410 reviews
Rating 4 - Poor. 65 out of 1410 reviews
Rating 2 - Terrible. 53 out of 1410 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Phalan

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I saw several roaches and I have video of it
Stayed 1 night in Sep 2025

10/10 Excellent

ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place. Great value.

The staff was friendly. The room was nice. Very clean. The bed was comfortable. The hotel had a really good breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and attentive. Breakfast was a 10!
Stayed 1 night in Aug 2025

10/10 Excellent

mark

Stayed 1 night in Aug 2025

8/10 Good

Reginald

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2025

6/10 Okay

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Rubén

Stayed 1 night in Aug 2025

2/10 Terrible

Ariel

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Black mold in the room! But very friendly hotel staff and helpful.
Stayed 1 night in Aug 2025

4/10 Poor

Zachary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel smelled like curry. Absolutely disgusting.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities
The lady at check-in was super nice! She was also accommodating to changing our room to floor 1 due to our luggage...as the idea of lugging stuff up the stairs in drizzle...no thank you. Beds are comfy with 4 pillows!!!!
Stayed 1 night in Aug 2025

2/10 Terrible

johanne

Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Night staff received complaints about dog barking. The night staff was too aggressive in handling the situation. I’m sorry but dogs bark. She acted as if she was going to drag me out of the breakfast room. I was also a paying customer. I feel like once she saw I was black, she treated me rudely and disgustingly. Don’t start an argument with your guess. Also, don’t put non dog owners with dog owners. They pretty much kicked me out. Lied that the dog was barking all night which she didn’t. Nice hotel, I didn’t enjoy my stay unfortunately.
Stayed 1 night in Aug 2025

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lyell

Stayed 1 night in Jun 2025

8/10 Good

Lamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy and the lady at the front desk was very nice. The hot breakfast was good. Sadly, the hallways smelled of old cigarette smoke, but the rooms smelled fine. Also, the beds were not very comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Debby

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
The breakfasts are great!
Stayed 1 night in Aug 2025

8/10 Good

Deborah, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The food is OK toppings for the waffle. The breakfast area has an old smell to it so that area needs to be remodeled upgraded to enjoy the food that is being provided for us. Why we asked our will stay. The rooms are basic what we pay for we get cleans Quiet affordable. It’s convenience right by the highway two to three miles from foods spots to really choose from.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No elevator

We use this hotel frequently for our trip down to Florida. It was convenient and economical. This was my first time using hotels.com to reserve a room and was upset when I was not on the first floor. However, I must not have read all the options to request that service. Steve tried to offer me a free gift, but I was tired and crabby and didn’t want to walk up any stairs due to no elevator. I learned my lesson to make sure to either ask if there’s elevator access or request a first floor room.
Stayed 1 night in Aug 2025

4/10 Poor

Karen

Liked: Staff & service

Not so great

So I want to start off by saying the people that work there are kind and courteous at check-in as well as check out. Unfortunately the hotel is very dated, it could use a better cleaning and some definite updating. The walls are paper thin and you could smell people next door smoking weed as well as cigarettes coming into our room so I had allergies all night and the next morning. We didn't say anything till check out because we did not want trouble as it was a Saturday night and there were some people that did not look very safe saying there because you could tell they were very high. The lobby is very nice looking but the rooms are just really outdated, the sheets had holes all in them, the pillows are thin and cheap. When you walk down the Halls it will give you a feel of the movie The Shining. They are very stingy on towels in the room . The only vending machine on the first floor of two floors does not work correctly . Again the people that work there are great they were very apologetic for the night before and they said they were sorry that some people just can't follow the rules. I would not stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Cham

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Aug 2025

6/10 Okay

Angela

Travelled with family
Liked: Staff & service
Pictures made it look nicer than it was in reality. The staff were excellent.it was clean but was just not the newest and nicest place I have stayed.:
Stayed 1 night in Jul 2025

8/10 Good

Deborah, Atlanta

Stayed 1 night in Aug 2025

10/10 Excellent

Weston

Liked: Property conditions & facilities, room comfort
It was in nice area .. room was veey clean.and quiet being by interstate.staff.was very friendly even the young lady doung breakfast buffet she said hello to everyone and interacted and insured everyone was happy and welcomed Thank you
Stayed 1 night in Aug 2025