Best Western Riverside Inn

2.5 star property

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Photo gallery for Best Western Riverside Inn

Lobby
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Laundry room
Lobby
Free daily on-the-go breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
2400 Riverside Dr, Macon, GA, 31204
  • Macon Coliseum
    ‪3 min drive‬
  • The Allman Brothers Band Museum at the Big House
    ‪4 min drive‬
  • Mercer University
    ‪4 min drive‬
  • Macon, GA (MCN-Middle Georgia Regional)
    ‪19 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(41 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(102 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Riverside Inn

Hotel in Macon with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and a conference centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site.
Best Western Riverside Inn offers 120 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Macon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Best Western Riverside Inn. During your stay, you'll be close to The Allman Brothers Band Museum at the Big House. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Riverside Cemetery and a few minutes from Rose Hill Cemetery
  • Pets welcome for a fee (restrictions apply)
Best Western Riverside Inn offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Best Western Riverside Inn also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Macon hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 7 October to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in November.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Riverside
Best Western Riverside Inn
Best Western Riverside Inn Macon
Best Western Riverside Macon
Riverside Best Western
Best Western Macon
Best Western Riverside Hotel Macon
Macon Best Western
Best Western Riverside Macon
Best Western Riverside Inn Hotel
Best Western Riverside Inn Macon
Best Western Riverside Inn Hotel Macon

Best Western Riverside Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 628 out of 1273 reviews
Rating 8 - Good. 376 out of 1273 reviews
Rating 6 - Okay. 160 out of 1273 reviews
Rating 4 - Poor. 62 out of 1273 reviews
Rating 2 - Terrible. 47 out of 1273 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice! Staff was extremely friendly! Not surrounded by a great area.
Stayed 1 night in Apr 2025

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great for overnight

The morning staff was very friendly! The room was clean, but the bathroom needs some TLC and updating
Stayed 1 night in Apr 2025

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Parking close and available
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Stayed 1 night in Apr 2025

4/10 Poor

Kendra

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This budget hotel is subpar even for a budget hotel. It was poorly kept. Our room had such an eye and nose burning smell of cleaning products it felt like a health hazard, and our eyes burned the whole next day. It was dingy with very low ceilings. The walls were thin, and the TV was really old (no Netflix ect). The staff was friendly, but We won’t be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Travelled with family
Liked: Amenities, property conditions & facilities
Clean
Stayed 2 nights in Mar 2025

2/10 Terrible

Debra

Travelled with group
Disliked: Staff & service, amenities
Got a call at 230 from front desk. Person said we got a 65.00 dollar credit due to some problem i didnt understand. I aske the lady at the front desk . She put the call through at 230 but denied knowing what it was about. I didnt get anymore sleep wondering what was wrong until i went downstairs and asked.
Stayed 1 night in Apr 2025

8/10 Good

Surletha

Travelled with family
Liked: Cleanliness, staff & service, room comfort

I would stay here again.

The room was very clean. The bed was comfortable, not to hard and not to soft. It was quiet. The breakfast was adequate & service was good and friendly. The hotel is being renovated & we were on the side that is not finished yet so we had no vending machine on our side. I didn’t like that the closest way to breakfast from building E was across the courtyard into the next building. I suggest they don’t put senior citizens that far from the lobby.
Stayed 1 night in Apr 2025

10/10 Excellent

Adriane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved my stay

My stay was very pleasant. The staff was amazing. The rooms were very clean though it seemed to be an older property. The grounds were clean. The breakfast was plentiful. I will definitely book there again. It was close to everything.
Stayed 2 nights in Apr 2025

10/10 Excellent

Caterina, Toronto

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt dirty, poor service.

We had to wait for someone to come to the front desk for probably 10 minutes, there were 7 people in the lobby waiting. No apology when they arrived to the desk that they had us waiting. The room was not clean, there was hair in the bathroom & the floor felt unclean. The whole hotel felt sketchy/dirty. The breakfast was very lacking. Will not stay here again.
Stayed 1 night in Apr 2025

6/10 Okay

Richard, Waukesha

Liked: Staff & service
Disliked: Property conditions & facilities
Very nice facility, good breakfast. Worst part of stay was trying to take a shower with no water coming out of the sprayer. At the desk, they said it was a common problem. If a common problem, why don't they fix it by replacing the sprayers?
Stayed 1 night in Apr 2025

10/10 Excellent

Rubén

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all the most professional and helpful of any hotel staff we've encountered anywhere. The included breakfast plentiful and delicious. The room was somewhat old, but well furnished and very clean. We would be very happy to stay there anytime. BTW, best prices arould.
Stayed 1 night in Apr 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Clean, spacious rooms with very comfortable beds! Close to downtown Macon and numerous dining choices nearby. Quiet and safe. Will stay here again!
Stayed 1 night in Apr 2025

6/10 Okay

Brent

Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

One night stay on trip to Florida. Happy with hotel and location.
Stayed 1 night in Mar 2025

10/10 Excellent

Julio

Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay overnight

Quiet and surprised how clean and comfortable
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

Excellent value; clean and well-kept. If I’m back that way, I will happily stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Valerie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was lovely. The breakfast buffet was surprisingly good. The furnishings were nice and the flooring in the room was nice. The smells were bad! Heavy perfume in the lobby, mothballs in the hall and fish, yep, fish in my room. Popcorn walls, dark halls, no elevator, bad hall carpet and my room was dirty. Old AC unit and a window "locked" only by an ill fitting bar bracing it. Too bad cz some things were nice
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, room comfort

No complaints

Person at front desk was friendly and helpful. Room was clean. Bed was fine. Nothing fancy to see here and it probably needs some updates, but overall it was good for our 1 night stay. Would stay again
Stayed 1 night in Apr 2025

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

QUIET COMFORT AND AN EXCELLENT BREAKFAST

Stayed 1 night in Mar 2025