6/10 Okay
Amanda, Winston-Salem
Travelled with partner
25 Aug 2025
Disliked: Cleanliness, staff & service
Decent location. Bed was pretty comfortable. Good breakfast. Nice pool area. Gym was small but had a good variety of equipment. We did pay for an upgraded room with a Jacuzzi tub but it was dirty and the water came out yellow, so we couldn't use it. (The water from the other faucets seemed fine, only this one was very yellow and left a gross ring around the tub. We were unable to use the Jacuzzi at all) Also, we were taking a nap during the day, and we had our do not disturb thing on the door. Housekeeping and another staff member knocked on the door very loudly at 2:00 p.m. just to ask us if we wanted to exchange our towels. Incidentally the other staff member had the key card in her hand as if she were about to enter the room. I told them that we could exchange towels and they told us to put our old towels outside of the door, and it took them 2 hours to bring us replacement towels after they banged on the door and woke us up for no reason. I reported this to the front desk guy and he said he would make a note of it, but I don't know if he actually did. I think we will reconsider staying at La Quinta inn locations moving forward because this is probably the third time something like this has happened with an upgraded room or with housekeeping staff entering the room without warning while we are in there.
Amanda
Stayed 2 nights in Aug 2025