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Hotel Regina

4.0 star property
VIP Access

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Photo gallery for Hotel Regina

Suite Exterior (Aduana) | 1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds
Property video
Junior Suite (Interior) | 1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds
Property entrance
Luxury Penthouse, Hot Tub (Terrace) | 1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Alcala 19, Madrid, Madrid, 28014
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Prado Museum
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room (Interior)

1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Superior Double Room (Interior)

9.4 out of 10
Exceptional
(67 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Junior Suite (Interior)

Junior Suite (Interior) | 1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Junior Suite (Interior)

10.0 out of 10
Exceptional
(21 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Suite (Alcalá)

Junior Suite (Alcalá) | 1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Junior Suite (Alcalá)

9.6 out of 10
Exceptional
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Large Single Beds and 2 Large Single Sofa Beds

View all photos for Deluxe Room (Alcalá)

Deluxe Room (Alcalá) | 1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Deluxe Room (Alcalá)

9.6 out of 10
Exceptional
(27 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse, Terrace

1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Penthouse, Terrace

9.6 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse, Hot Tub (Terrace)

Penthouse, Hot Tub (Terrace) | 1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Penthouse, Hot Tub (Terrace)

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Penthouse, Hot Tub (Terrace)

Luxury Penthouse, Hot Tub (Terrace) | 1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Luxury Penthouse, Hot Tub (Terrace)

8.0 out of 10
Very good
(1 review)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Aduana)

1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Double Room (Aduana)

9.2 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Superior Double Room (Aduana)

1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Superior Double Room (Aduana)

  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

Superior Room, 2 Bedrooms, Connecting Rooms (Interior) | 1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

9.6 out of 10
Exceptional
(7 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Suite Exterior (Aduana)

Suite Exterior (Aduana) | 1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Suite Exterior (Aduana)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Sofa Beds

View all photos for Single Room (Interior)

Single Room (Interior) | 1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Single Room (Interior)

9.4 out of 10
Exceptional
(67 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room (Interior)

Standard Double Room (Interior) | 1 bedroom, hypo-allergenic bedding, down duvets, Select Comfort beds

Standard Double Room (Interior)

9.8 out of 10
Exceptional
(120 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

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About this property

Hotel Regina

Central hotel connected to the convention centre in Madrid with a restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe and concierge services are on-site.
Hotel Regina offers 175 accommodations with minibars and a safe. Select Comfort beds feature down duvets. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, bidets, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Regina. During your stay, you'll be connected to the convention centre and just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Caramba
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 3-minute walk from Gran Via and 4 minutes on foot from Puerta del Sol
  • Airport and shopping centre shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Regina. The hotel can provide limo/town car service and wedding services. A complete renovation of Hotel Regina was completed in January 2020.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:30 AM.
Caramba – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 36 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caramba

Things to do

  • 24-hour gym
  • Hot tub

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (85 centimetre wide door)
  • Low-height counter and sink (75 centimetre high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Airport shuttle fee: EUR 75 per vehicle (return, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel Regina offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Reviews

Hotel Regina Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 1911 out of 2196 reviews
Rating 8 - Good. 212 out of 2196 reviews
Rating 6 - Okay. 40 out of 2196 reviews
Rating 4 - Poor. 15 out of 2196 reviews
Rating 2 - Terrible. 18 out of 2196 reviews

Reviews

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, atención de primera. Habitaciones muy amplias y cómodas, iluminación maravillosa. Desayuno variado y exquisito. Una joya en pleno centro de la ciudad. Lo recomiendo 100%
Stayed 2 nights in Aug 2025

10/10 Excellent

Sujal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and excellent service ! Highly recommend the hotel and the area . The front desk staff Latricia and the rest pleasant and greatly helpful . The hotel in the heart of the city and convenient.
Stayed 4 nights in Aug 2025

10/10 Excellent

Darien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Madrid

Really nice place, right in the center of Madrid. The breakfast was really good and the room comfortable. I do recommande the restaurant next door, great Tapas!
Stayed 1 night in Aug 2025

10/10 Excellent

Roar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast buffet is amazing
Stayed 7 nights in Aug 2025

10/10 Excellent

krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff. Free water
Stayed 3 nights in Aug 2025

6/10 Okay

Douglas, Dorchester

Liked: Cleanliness
Disliked: Property conditions & facilities
Arrived at 630 pm . Had three different rooms with no ac. Staff tried to find a working ac for almost 2 hours then decided to call tech after four separate parties complained their ac was not working. At 830 I asked if they could send me to another hotel since they clearly should have at this point. They offered to refund me with 0 help in a city I have never been. Expected much more. Ac fixed at 930. Comped me din but at that point room should be realisticly free for a night at least. Very nice hotel just need to do better.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sueh Ling Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent hotel to stay. Great location, staff and breakfast.
Stayed 3 nights in Aug 2025

8/10 Good

bingling, South Weymouth

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff, breakfast is excellent.
Stayed 5 nights in Aug 2025

10/10 Excellent

mayumi

Stayed 3 nights in Aug 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio !!! Lo pasamos super bien
Stayed 7 nights in Jul 2025

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresita, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central clean new
Stayed 2 nights in Aug 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch and well located boutique hotel

We splurged on a deluxe suite with a hot tub on the private balcony. The outdoor space was really well designed and beautiful. The interior space was rather narrow and I wasn’t a fan of the dark walls and limited lighting. The bathroom shower was excellent with a large rainhead that had very good water pressure. The front desk service people were all incredibly friendly and helpful as were any and all other service people we encountered. The included breakfast buffet was delicious and varied. The hotel is extremely well located.
Interior hallway of hotel
Private balcony
Stayed 5 nights in Jul 2025

10/10 Excellent

Claribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent, a wide variety of foods. Everything was fresh and the staff was very friendly, attentive and helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Roger

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception and send off. Staff very helpful. Thoughtful decor and eco friendly. Cost property. So thoughtful that they provided a bath rob to our 4 year old. Highly recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

Bosko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff and an outstanding service. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

SANTIAGO FELIPE, Oklahoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and close to everything
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and the check-in staff was very accommodating.
Stayed 2 nights in Jul 2025

10/10 Excellent

margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great rooms great location!! Stayed here over 4 times.
Stayed 1 night in Aug 2025

10/10 Excellent

Georgina

Stayed 4 nights in Jul 2025

10/10 Excellent

Michael, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a perfect place. Well located and a great gym. Great staff and very cozy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Antonio, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only were there for the night but the terrace and breakfast buffet was AMAZING!
Stayed 1 night in Jul 2025