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Holiday Inn Melaka by IHG

5.0 star property

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Photo gallery for Holiday Inn Melaka by IHG

Outdoor pool, pool loungers
Standard Room, 2 Single Beds, Club lounge access, Sea View | 1 bedroom, minibar, in-room safe, desk
Billiards
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Parking included

Explore the area

Map
Jalan Syed Abdul Aziz, Malacca City, Malacca, 75000
  • Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • Dataran Pahlawan Melaka Megamall
    ‪5 min walk‬
  • Jonker Street Night Market
    ‪10 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪11 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, Multiple Beds, City View

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Club lounge access, Sea View

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Club lounge access, Sea View

  • Sea view
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Sea View

Flat-screen TV, pay films

Suite, 1 Bedroom, Sea View

  • Sea view
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Presidential Suite, 1 King Bed

  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View

  • City view
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | City view

Suite, 1 Bedroom, City View

  • City view
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Club lounge access, City View (Business Lounge Access)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Club lounge access, City View (Business Lounge Access)

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 Single Bed (Kids)

Suite, 1 Single Bed (Kids) | 1 bedroom, minibar, in-room safe, desk

Suite, 1 Single Bed (Kids)

  • City view
  • 676 sq m
  • Sleeps 5
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, City View

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Club lounge access, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Club lounge access, City View

  • City view
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Sea View

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Sea View

  • Sea view
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Sea View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Sea View

  • Sea view
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Doubletree by Hilton Melaka

  • Pool
  • Kids pool
  • Parking included
  • Restaurant
4.4 out of 5, Excellent, (868)
The price is €82
for 1 room
includes taxes & fees
24 Jun - 25 Jun
Doubletree by Hilton Melaka

About this property

Holiday Inn Melaka by IHG

Waterfront hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Holiday Inn Melaka by IHG offers 275 accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes and hairdryers.

This Malacca City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Tea Tree Spa. Services include body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Melaka by IHG. During your stay, you're just a quick walk from Dataran Pahlawan Melaka Megamall. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body scrubs, body treatments or massages at Tea Tree Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Mahkota Parade Shopping Mall and 6 minutes on foot from Menara Taming Sari
Holiday Inn Melaka by IHG offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. A children's pool, a hot tub, and a sauna are also featured at the luxury Holiday Inn Melaka by IHG. Self parking is free.

This 5-star Malacca City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Sirocco Restaurant – This theme restaurant only serves dinner.
Es.sense Kitchen – Overlooking the ocean, this buffet restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Es.sense Kitchen
  • Sirocco Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • On the waterfront
  • Pool loungers

Full-service spa

  • Body scrubs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Lift (128 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 70.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 40 per person
  • Rollaway bed fee: MYR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Melaka
Holiday Inn Melaka Hotel
Holiday Inn Melaka Hotel Malacca
Holiday Inn Melaka Malacca
Melaka Holiday Inn
Holiday Inn Melaka
Melaka By Ihg Malacca City
Holiday Inn Melaka by IHG Hotel
Holiday Inn Melaka an IHG Hotel
Holiday Inn Melaka by IHG Malacca City
Holiday Inn Melaka by IHG Hotel Malacca City

Holiday Inn Melaka by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 380 out of 1000 reviews
Rating 8 - Good. 449 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jingyi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite an old property. Hence didn’t impressed me much. The rooms has an old musky smell like any other hotels which were old. One of the lift was faulty when we were there, but no signs were put up. We waited long time to get to our rooms during peak hour. The hotel staff were helpful and kind when we asked questions. I liked that the hotel employed staff with disabilities, giving them a chance to be more independent.
Stayed 1 night in Feb 2025

8/10 Good

Andrew Zhenggong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent hotel with a nice view of the city of Melaka or sea view of the strait of Malacca. The only problem is the annoying dancing music till after midnight.
Stayed 1 night in Mar 2025

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Sony

Travelled with partner
Liked: Cleanliness, staff & service
Sound proofing needs major improvement. Our room was sea facing and also facing a pub/bar call Jetty. We can hear loud thumping music every night for 5 nights from 10.30pm till 3.30am. Not only that, we can hear our neighbours next door and all along the same floor opening and closing doors and people talking. If someone is sensitive to noise, this hotel is not for you.
Stayed 5 nights in Feb 2025

8/10 Good

Mavis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was ocean view but did not have an ocean access😢the room was well appointed and clean . Bedding was great ! The infinity pool was also lovely . The hallway on our floor had a very musty smell but we easily overlooked that .
Stayed 2 nights in Jan 2025

4/10 Poor

Annabel

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Staff were not attentive and helpful to clients needs. Did not send luggage up to room despite calling them to request. Was told it was being sent up, but when we got to the lobby, our bags were still unattended.
Stayed 1 night in Dec 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So relaxing lying beside infinity pool looking out to the sea.
Stayed 1 night in Dec 2024

10/10 Excellent

Junaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very well maintained with proper upgrades and renovations.
Stayed 1 night in Dec 2024

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and comfortable. The only thing I dislike is the inconvenient traffic when going to the shopping mall. However, the hotel does provide free transport to the shopping mall at specific times. The breakfast is only acceptable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sudheesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at a walkable distance from Mahkota Parade. They also have shuttle bus services to some of the attractions every two hours. The Maritime museum and river cruise is also a 15min walk away. The room was ready before 3pm so we could check in before heading out for lunch. The room was clean and child friendly. The staff at the reception were always polite and helpful, especially Thivashri. The hotel had maps to explain how we could walk to the mall across avoiding the highway. Thivashri also wrote down recommendations of some restaurants for us to try local cuisine. Housekeeping and room service took very long to respond but my children enjoyed the Fish and Chips very much. There was a children's swimming pool and bath robes provided for the children. They swam every day. I would definitely go back there.
Stayed 3 nights in Nov 2024

10/10 Excellent

SIVA UTHIRASWAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A short wonderful stay

A great place to stay n relax. Good buffet breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Noree

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and nice view
Stayed 1 night in Nov 2024

8/10 Good

Hwee Khim

Liked: Cleanliness, staff & service, room comfort

Romance trip.

The hotel is dated and renovation works seems to be ongoing. Can hear hammering sounds in the daytime throughout our stay. Rooms are bad soundproofing, can hear next door guests talking. Heavy bass from nearby disco can also be heard from 9.30-10pm onwards(our room is seaview facing), not nice if you are light sleeper. Breakfast varieties are ok with enough sitting area. WiFi is very good. Shopping malls are just opposite the hotel with roads in between, which can be quite tricky to cross safely.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chris

Stayed 2 nights in Oct 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and is convenient to move around.
Stayed 1 night in Oct 2024

8/10 Good

Simon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. But perhaps need a little bit of refurbish now to get up to competition. Food spreads on breakfast buffet can be better.
Stayed 1 night in Oct 2024

8/10 Good

Muddassir

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staffs were very friendly and helpful. But the place at which this property is a little bit inconvenient
Stayed 2 nights in Oct 2024

10/10 Excellent

Shiwei Aurelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

10/10 Excellent

Kamaljit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had requested an early check in and the hotel staff was kind enough to assist as we had kids. Due to an issue with our kids suite room, they had upgraded us to another suite with all the kids bed set up. The room service was gd. Personnel were more than happy to assist. We had left things behind and the hotel manged to find and assist us to bring it to us. Lounge access was good however the timings were not stated for what time the food will be unavailable. Overall really good hotel with the breakfast readily available. Highly recommend this hotel for your stay in malacca
Stayed 2 nights in Sep 2024

10/10 Excellent

Kok Keong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Khiam Yeong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It made our trip to Melaka truly enjoyable! Love this hotel. IHG, wtg!!
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Travelled with family and small children
Liked: Amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Hilary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay but need to sort out refunds!

We had a lovely stay in Melaka and everything was great at the hotel apart from we have not received the refund we are due. There was a payment taken instead of it being held as a pending amount and when I asked about this at check out I was told I would definitely receive the refund however I have not after 2 weeks. I have e-mailed the hotel but not received a response. I think this is most likely unusual but very disappointing. I am hoping through this message someone at the hotel will sort out the refund.
Stayed 2 nights in Aug 2024