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Shilo Inns Mammoth Lakes

2.5 star property

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Photo gallery for Shilo Inns Mammoth Lakes

Lake
Lobby sitting area
Iron/ironing board, free WiFi, bed sheets, wheelchair access
Exterior
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2963 Main St, Mammoth Lakes, CA, 93546
  • Mammoth Lakes Welcome Center
    ‪7 min walk‬
  • Village Gondola Station
    ‪3 min drive‬
  • Mammoth Mountain Ski Resort
    ‪10 min drive‬
  • Mammoth Lakes, CA (MMH-Mammoth Yosemite)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room 2 Queen Beds (WheelChair Accessible)

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room 2 Queen Beds (WheelChair Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 2 Queen Beds (Pet Friendly)

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room 1 King Bed (WheelChair Accessible)

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Room 1 King Bed (WheelChair Accessible)

  • Sleeps 3
  • 1 King Bed

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About this property

Shilo Inns Mammoth Lakes

Hotel with free breakfast, a quick walk to Mammoth Lakes Welcome Center
A sauna, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Shilo Inns Mammoth Lakes offers 72 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. This Mammoth Lakes hotel provides complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Shilo Inns Mammoth Lakes's great location. During your stay, you're just a quick walk from Mammoth Hospital. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, locker space and a 24-hour business centre
  • On-site recreation includes a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 8 minutes by foot from Mammoth Lakes Welcome Center and a 3-minute drive from Village Gondola Station
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 600 square feet (56 square metres) and includes conference space. A sauna, a vending machine, and multilingual staff are also featured at Shilo Inns Mammoth Lakes. Self parking is free.

This Mammoth Lakes hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Games
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 600 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Seasonal Road Closure Notice: HWY 120 (Tioga Pass) generally closes for the winter from late October through late June. Daily closures can also occur during periods of inclement weather in spring and fall. The Eastern entrance to Yosemite National Park is located 45 minutes from Mammoth Lakes. Yosemite's Eastern Gate or Tuolumne Meadows is not accessible when Tioga Pass is closed. All other Yosemite National Park entrances are open year round. Guests are advised to check local road conditions/closures before travel with the California Department of Transportation at www.dot.ca.gov or by calling 800-427-7623.

Renovations and closures

The property will be renovating from 12 August 2024 to 29 March 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 13 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shilo Inn Suites Hotel Mammoth Lakes
Shilo Inn Suites Mammoth Lakes
Mammoth Lakes Shilo Inn
Shilo Inn Mammoth Lakes
Shilo Inn Suites Mammoth Lakes Hotel Mammoth Lakes
Shilo Inn Suites Mammoth Lakes Hotel
Shilo Inn Suites
Shilo Suites Mammoth Lakes
Shilo Inns Mammoth Lakes Hotel
Shilo Inn Suites Mammoth Lakes
Shilo Inns Mammoth Lakes Mammoth Lakes
Shilo Inns Mammoth Lakes Hotel Mammoth Lakes

Shilo Inns Mammoth Lakes Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 269 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 210 out of 1001 reviews
Rating 4 - Poor. 158 out of 1001 reviews
Rating 2 - Terrible. 88 out of 1001 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

David

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Shilo is a construction project.

Shilo Mammoth still has big and comfortable rooms. But everything else is in tatters. They apparently started a remodel over the Summer, but the contractor just left the project half-completed when it started to snow. Surprise! The pool is off limits. The steam room is freezing. The sauna is hot, but your feet freeze on the tiles inside and out, The elevators stopped working for about 24 hours. Piles of building materials are everywhere. The rates should reflect the product, which is less than you have a right to expect.
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Stayed 2 nights in Feb 2025

10/10 Excellent

Yuji, Costa Mesa

Stayed 2 nights in Feb 2025

10/10 Excellent

Scott, SAN CLEMENTE

Liked: Staff & service
Great experience checking in. Room was clean. All good.
Stayed 1 night in Feb 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
The wonderful staff and excellent amenities make up for the fact that the rugs need a shampoo or two. I thank John especially for being so helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Phi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay.

It’s nice to have indoor parking, especially during a blizzard. The rooms were clean. The bed was a little lumpy. Breakfast was good. I would stay here again.
Stayed 1 night in Feb 2025

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Julian

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

8/10 Good

Rod

Stayed 1 night in Feb 2025

2/10 Terrible

Pasha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible conditions. Spa broken. Pool broken. Dirty sauna. Dirty rooms. Horrible house keeping
Stayed 2 nights in Feb 2025

2/10 Terrible

Victor

Stayed 1 night in Feb 2025

6/10 Okay

David

Everyone should be aware that the Jacuzzi is broken and has been for quite some time we were not aware and it is usually something that we always want when we go to a ski location during the winter other than that the rooms are big it’s in the process of being renovated, so be prepared for that as well
Stayed 1 night in Feb 2025

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The property is good for what it is-- a place for skiers to sleep before or after a day of skiing. The furnishings are basic from the early 1980s, hallway and room carpets are dirty, room heating units are noisy, but the bed was comfortable. Provided breakfast stuff in the mornings is available. Nothing fancy and it will get you started. Covered parking and garage is good! Jacuzzi and pool will be closed until 2026 for building work in pool area.
Stayed 2 nights in Jan 2025

2/10 Terrible

zack

Stayed 1 night in Jan 2025

8/10 Good

Carlos

Stayed 1 night in Jan 2025

10/10 Excellent

Elise

Stayed 3 nights in Jan 2025

4/10 Poor

Meeghan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The entire hotel looked like it was under construction. We were not notified prior to our stay that both the pool and hot tub were under construction and not accessible. The hot water was warm and the windows were not completed finished. The bed had minimal pillows and bedding with no extra blankets.
Stayed 2 nights in Jan 2025

10/10 Excellent

An

Stayed 1 night in Jan 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, property conditions & facilities

Trash hotel.

Premium rates for a dilapidated hotel under renovation. The front door invites you into the foyer with its aluminum weather stripping halfway off the door. The pool next to the elevator is cordoned off with caution tape. The carpet into the hallways shows years of dirt and wear, the hallways are lined with buckets to catch the water dripping from plumbing in dire need of repair. Our room welcomed us with similar carpet, tattered blinds, a heating unit that didn’t work, windows lacking finish carpentry, smudges all over the walls, broken lamps repaired with epoxy glue, broken bathroom tiles on the floor and a shower regulator that was obviously kicked into the wall. If you like vacationing in squalor, this is the place for you!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ronan

Stayed 3 nights in Jan 2025

4/10 Poor

Anthony

Travelled with family
Disliked: Property conditions & facilities

Old hotel!

This hotel is really got rundown these past few years. I would not recommend staying there. It is old!
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Robert

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good location
Stayed 2 nights in Jan 2025

10/10 Excellent

Serina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and clean. Only bad thing was with the construction the hot tub was closed.
Stayed 2 nights in Jan 2025

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