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Four Points by Sheraton Manado

4.0 star property

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Outdoor pool
Reception
Room, 1 King Bed, Sea View | In-room safe, desk, laptop workspace, blackout curtains
Outdoor pool
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jalan Piere Tendean Boulevard, Sario, Manado, 95111
  • Place, Manado Town Square
    ‪7 min walk‬
  • Place, Mega Mall
    ‪13 min walk‬
  • Place, Public Museum of North Sulawesi
    ‪8 min drive‬
  • Airport, Manado (MDC-Sam Ratulangi Intl.)
    ‪42 min drive‬

Room options

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, City View

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

7.8 out of 10
Good
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Sea View

Room, 1 King Bed, Partial Sea View | View from room

Room, 1 King Bed, Partial Sea View

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Sea View

7.0 out of 10
Good
(8 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Sea View

Room, Sea View | In-room safe, desk, laptop workspace, blackout curtains

Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Sea View

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Sea View

Deluxe Suite, 1 King Bed, Sea View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 King Bed, Sea View

  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Sea View

Premier Suite, 1 King Bed, Sea View | In-room safe, desk, laptop workspace, blackout curtains

Premier Suite, 1 King Bed, Sea View

  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Sea View

Grand Suite, 1 King Bed, Sea View | In-room safe, desk, laptop workspace, blackout curtains

Grand Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Presidential Suite, 1 King Bed, Sea View

  • Sea view
  • 198 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points by Sheraton Manado

At Four Points by Sheraton Manado, hit the nearby beach, dine on-site at The Eatery Restaurant or enjoy a drink at one of the hotel's 2 bars/lounges.
Four Points by Sheraton Manado offers 257 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

43-inch LCD televisions come with cable channels. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
With your stay at Four Points by Sheraton Manado, you're connected to a shopping centre and just a quick walk from Manado Town Square. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine with a beachfront location at The Eatery Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Within a 15-minute walk of Manado Town Square and Mega Mall
  • Airport shuttle service available for a fee
Four Points by Sheraton Manado offers its guests a kids' pool, an outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 23982 square feet (2228 square metres) and includes conference space. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Four Points by Sheraton Manado. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Manado hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.
The Eatery Restaurant – This beachfront buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Tao Yuan – This restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner. Open selected days.
Wrapped – This coffee shop specialises in Indonesian cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Scorta Pool Bar – This poolside bar specialises in international cuisine and serves lunch, dinner and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; IDR 99,704 for adults and IDR 49,852 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Scorta Pool Bar
  • Tao Yuan
  • The Eatery Restaurant
  • Wrapped

Things to do

  • 24-hour gym
  • Children's pool
  • Free bicycle rentals
  • Outdoor pool
  • Piano
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 23,982 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the bay
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift (180 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Manado

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 363000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 99704 for adults and from IDR 49852 for children
  • Airport shuttle fee: IDR 220000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 363000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Four Points by Sheraton Manado offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
This property advises that proper swim attire is required to access the pool.
Property Registration Number 55110, 9120108850555
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Sheraton Manado Hotel
Four Points Sheraton Manado
Four Points by Sheraton Manado Hotel
Four Points by Sheraton Manado Manado
Four Points by Sheraton Manado Hotel Manado

Four Points by Sheraton Manado Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 97 out of 199 reviews
Rating 8 - Good. 66 out of 199 reviews
Rating 6 - Okay. 20 out of 199 reviews
Rating 4 - Poor. 11 out of 199 reviews
Rating 2 - Terrible. 5 out of 199 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff, and amenities
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good, the room was spacious and the breakfast was excellent. I will definitely come back!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Cornelis

Liked: Cleanliness, amenities
Everything was perfect. Would stay again when visit Manado.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service
The hotel looks and feels a little old... But it is the best for the region. Lovely Manado hospitality...
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Valeri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious room, fairly good breakfast, excellent swimming pool, good gym, shops in a nearby mall. Considering very reasonable price, this hotel has great value.
View from the room.
Very spacious room with a sea view.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Yes, all staff very helpful and courteous. Room came up to expectations. Clean and well equipped.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and responsive staff! Great food.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Kristopher

Liked: Cleanliness
Nothing was terrible, food and room were average, service was very good. Overall, it's a bit below the usual Four Points standard. Main complaint is that the windows are poor so there was a lot of street noise in our room and it made it difficult to sleep. So, it wasn't awful but next I wouldn't stay there again.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
They messed up my laundry, but they were able to correct the situation and deliver it. A great spot!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Our flight was delayed, so we found this hotel to spend the night. It's a very nice, comfortable hotel with a lovely pool where you can watch the sunset with your feet in the water.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable and spacious room with a great bed. Quiet, relaxing and a view of the sea. For an international chain, the TV channel selection is quite outdated (no streaming option or major movie channel) but other than that a very enjoyable stay.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Yosia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel near the beach. Nice views from the rooms.
Stayed 6 nights in Aug 2024
Verified

8/10 Good

Jendri

Liked: Staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

carmen

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast buffet with every food imaginable. The mall next door has great dinner options. The room was clean and check-in was fast. Highly recommend!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place!

Everything was perfect.. from warmth of every single staff member, to food to location to the bed .. by far one of our most pleasant snd memorable stays in a hotel ever!
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best pool in Manado. Also lovely food and big bright rooms
Stayed 5 nights in Mar 2025
Verified

8/10 Good

jonathan

Liked: Cleanliness, amenities
Love the pool. That's why I stay here when in Manado. $100 for two cold steak dinners was pretty surprising. I expect better from the kitchen at that price.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

SANG CHEOL

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Poh San

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay with convenience to amenities
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Jose Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are very professional and accommodating.
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Pablo

Liked: Staff & service
Disliked: Amenities
The room was very noisy and smelly . I did report this the first day of my arrival and n I changes were done .
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities
Staff. Clean room. Exception that’s is negative about my stay was the buffet. I usually have a good experience with the food, this time not so much. I know the head chef might be change, I went and asked about it to the dining floor manager and they told me that the head chef is no longer working with them. They asked me why? I told them that the food wasn’t meet my expectation for paying that much and to eat cold. The manager understand my complaints. They can improve their food quality.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Curtis St.

Liked: Cleanliness
Disliked: Staff & service
It needs some upgrades and, unlike most other stays, you have to pay for breakfast.
Stayed 1 night in May 2025
Verified

8/10 Good

TOMOATSU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast is very good.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Manado

Perfect location. Clean and modern. Fantastic view of Bunaken and the sea. Very satisfying breakfast buffet. The mall beside it is convenient for everything