See all properties

Makati Shangri-La, Manila

5.0 star property

Choose dates to view prices

Photo gallery for Makati Shangri-La, Manila

Relax by the serene pool surrounded by lush greenery and lounge chairs.
Lobby
Relax and socialize in our elegantly designed lobby, featuring a comfortable seating area, a well-stocked bar, and a unique staircase.
Located in the heart of the city, this high-rise building offers stunning views of the surrounding greenery.
Experience the grandeur of our lobby, featuring high ceilings, ornate columns, and ample seating areas.

Popular amenities

  • Bar

Explore the area

Map
Ayala Street and Makati Avenue, Makati, Manila, 1200
  • Ayala Center
    ‪1 min walk‬
  • Greenbelt Shopping Mall
    ‪2 min walk‬
  • Glorietta Mall
    ‪3 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪9 min drive‬

Room options

View all photos for Horizon, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 2 Single Beds

9.4 out of 10
Exceptional
(26 reviews)
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon, Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon, Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(40 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive Room, 2 Single Beds

  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Superior Room, 2 Single Beds

  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Executive King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Horizon Club Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe Twin Room

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Horizon Club Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Bathroom | Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

Similar properties

Experience the contemporary design of Dusit Thani, where curved facades and balconies offer stunning views of the surrounding area.

Dusit Thani Manila

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, (2603)
The price is €121
for 1 room
includes taxes & fees
6 Aug - 7 Aug
Dusit Thani Manila

About this property

Makati Shangri-La, Manila

Luxury hotel with 3 restaurants and full-service spa
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Makati Shangri-La, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished. A pillow menu is available. 55-inch LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Makati Shangri-La, Manila. During your stay, you're just a quick walk from Greenbelt Shopping Mall. You'll find features such as free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free valet parking and self-parking
  • Enjoy Chinese cuisine while dining at Shang Palace
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body scrubs or body treatments at the spa
  • Services include a lifeguard on-site, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 4-minute walk from Greenbelt Shopping Mall and a 5-minute drive from Bonifacio High Street
  • Airport shuttle service available for a fee
Makati Shangri-La, Manila offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

12 meeting rooms and limo/town car service are available. Event space at this hotel measures 15780 square feet (1466 square metres) and includes a conference centre. A children's pool, multilingual staff, and gift shops/newsstands are also featured at the luxury Makati Shangri-La, Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Makati hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Sage Grill – This restaurant serves lunch and dinner. Open selected days.
Circles Event Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Lobby Lounge – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,800 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Circles Event Cafe
  • Lobby Lounge
  • Sage Grill
  • Shang Palace

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (15,780 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Hospital bed
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makati Shangri-La, Manila

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 2206.80 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1800 per person
  • Airport shuttle fee: PHP 3900 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 2206.80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Makati Shangri-La, Manila offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
Makati Shangri-la Manila
Manila Makati Shangri-la
Manila Makati Shangri-la Hotel
Manila Shangri-la Makati
Shangri-la Hotel Manila
Shangri-la Makati Hotel
Shangri-la Manila
Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
Makati Shangri La, Manila
Makati Shangri la Hotel Manila
Makati Shangri-La, Manila Hotel
Makati Shangri-La, Manila Makati
Makati Shangri-La, Manila Hotel Makati

Makati Shangri-La, Manila Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1010 reviews
Rating 8 - Good. 196 out of 1010 reviews
Rating 6 - Okay. 61 out of 1010 reviews
Rating 4 - Poor. 27 out of 1010 reviews
Rating 2 - Terrible. 21 out of 1010 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

TIMOTHY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff great hotel and clean
Stayed 3 nights in Apr 2025

10/10 Excellent

Shirley L, East Amherst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very attentive staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is always a pleasure to stay in. Never have any issues
Stayed 2 nights in Apr 2025

10/10 Excellent

Geraldine P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to disabled
Stayed 1 night in Apr 2025

2/10 Terrible

Adrian

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Gene

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 3 nights in Apr 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel but great service and walking distance to Greenbelt shopping
Stayed 3 nights in Mar 2025

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Truly Exceptional Stay at the Shangri-La!

The location of this hotel is absolutely perfect. Our flight from Vancouver (YVR) arrived very early—around 5:00 AM—and we headed straight to the hotel. The Shangri-La staff went above and beyond, graciously checking us into our room by 10:00 AM, which was such a blessing after a long flight. While we waited, they offered us access to the change rooms so we could freshen up and change—such a thoughtful touch. Our room featured a stunning view of the city and was spotless, beautifully decorated, and surprisingly spacious. We chose to include breakfast with our stay, and it turned out to be the best decision—no exaggeration, the breakfast buffet was expansive and filled with the most delicious options! We truly felt spoiled staying at the Shangri-La and are so glad we chose it. We’ll definitely be back one day. Bonus tip: If you’re visiting on a Sunday, the main roads close down in the morning for pedestrians—you can run, walk, or bike through the city. It’s such a unique and fun experience!
Stayed 2 nights in Apr 2025

10/10 Excellent

Judith

Stayed 1 night in Apr 2025

10/10 Excellent

Reinaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple hotel with class

Excellent in every possible way.
Stayed 4 nights in Mar 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Amenities
We always enjoyed our stay in Shang. We particularly enjoyed the lounge music and light Dinners there.
Stayed 7 nights in Apr 2025

8/10 Good

Sultan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remarkable hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Emelito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Salut

Salut to Serenity (garden cleaner) and Riu ( waiter training)
Stayed 5 nights in Apr 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Makati Shangri La was awesome. We ate in the lobby for dinner two nights. Shirlyn took great care of us. She was attentive and friendly. The food was great and the environment with live music and comfortable setting was amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bonifacio

Stayed 1 night in Apr 2025

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
The stay was overall good. I have been using Shang Ari La most times I am in Manila. However, the staff at the Circles restaurant was rude to me a couple of times. They rushed me to pay the bill when I was not done eating yet, sometimes when I just sat down after obtaining food from the buffet
Stayed 3 nights in Apr 2025

10/10 Excellent

HIROO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Mar 2025

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit of a musty smell in the bedroom.But they got us a fan/humidifier which helped .. Other than that service was fantastic.
Stayed 2 nights in Mar 2025

10/10 Excellent

EFREN, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent facility location and everything around it
Stayed 3 nights in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Mar 2025

6/10 Okay

Avegail

Travelled with family
Disliked: Property conditions & facilities

Not what I expected.

Our room was outdated carpets have stains shower leaking can’t close properly and shower walls have molds and old soap residue. Was disappointed because it’s shangri la.
Stayed 2 nights in Mar 2025

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The people makes this place great !!!!

Stayed 6 nights in Mar 2025

10/10 Excellent

Marie, montville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent.Did not have to wait long for anything. Close to everything.Walkable.Room was roomy and clean.Facility is older but in excellent condition.
Stayed 2 nights in Mar 2025