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Surrey Inn Ashland

2.0 star property

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Photo gallery for Surrey Inn Ashland

Reception
1 bedroom, down duvets, desk, laptop workspace
Deluxe Room | 1 bedroom, down duvets, desk, laptop workspace
Golf
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1065 Claremont Avenue, Ashland, OH, 44805
  • Place, Ashland University
    ‪2 min walk‬
  • Place, Ashland Fire Company Nature Cabin Park
    ‪10 min drive‬
  • Place, Ohio State Reformatory
    ‪18 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, down duvets, desk, laptop workspace

Deluxe Room

7.4 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, down duvets, desk, laptop workspace

Deluxe Suite

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking | 1 bedroom, down duvets, desk, laptop workspace

Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Surrey Inn Ashland

Hotel in Ashland with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a fridge in a common area, a business centre and a 24-hour front desk are on-site.
Surrey Inn Ashland offers 27 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. A pillow menu is available. Televisions come with cable channels. Bathrooms include a bath.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Surrey Inn Ashland, you're just a quick walk from Ashland University. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a business centre, meeting rooms and a fireplace at reception
  • Steps from Ashland University and 12 minutes on foot from Hugo Young Theatre
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. The business-friendly Surrey Inn Ashland also features a vending machine, a fireplace in the lobby, and an ATM. Self parking is free.

This Ashland hotel is smoke free.

Obryan's Pub – This pub serves brunch, lunch, dinner and light fare. A children's menu is available. Happy hour is offered.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Obryan's Pub

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per pet, per day
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Surrey Inn Hotel
Surrey Ashland
Surrey Inn Ashland Hotel
Surrey Inn Hotel Ashland
Surrey Inn Ashland Ashland
Surrey Inn Ashland Hotel Ashland

Surrey Inn Ashland Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 64 out of 280 reviews
Rating 8 - Good. 85 out of 280 reviews
Rating 6 - Okay. 71 out of 280 reviews
Rating 4 - Poor. 40 out of 280 reviews
Rating 2 - Terrible. 20 out of 280 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Travelled with group
Pros: Quiet, comfortable beds, new flooring, nice staff, great water pressure, looks like they are working on updating the property. Cons: we stayed 3 nights and there was no room servicing, very old towels, furniture needs updating, outside of the property looks sketchy.
Stayed 3 nights in Jul 2025

8/10 Good

Audrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good enough for us!

Its was a bed and shower while we were at Inkcarceration and wasn't a bad drive. No bugs, no daily turndown which is not a huge deal, shower pressure wasnt great but water was hot
Stayed 3 nights in Jul 2025

4/10 Poor

Sommer

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Denise

Stayed 1 night in Jul 2025

6/10 Okay

Eric

Stayed 1 night in Jul 2025

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When I initially checked in I was given the wrong room type and that room featured scrap lumber in the window channel to secure the window from being slid open from the outside. (Room was on the ground floor.). I went back to the desk and requested the correct room type. This room had a broken desk chair, yellowed sheets on the bed with a mattress that felt like a cardboard box and mismatched, antiquated furniture throughout. This property overall had a shabby, run-down appearance and the entrance to the second room I was assigned had a step down just off the threshold that was a trip and fall hazard. I actually turned the keys in without completing the overnight stay, the room and overall property were that bad.
Stayed 1 night in Jul 2025

4/10 Poor

Rachel

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Needed a place to sleep and shower after doing a fireworks show, towels were stained, room furniture damaged, doors damaged, no secondary lock on room door, no breakfast option either in house or at the "restaurant" (bar) attached. Bed was really squeaky and no elevator to the second floor, which while normally not a big deal (we're able bodied) we were already exhausted and didn't appreciate having to add stairs to end our night.
Stayed 1 night in Jul 2025

10/10 Excellent

Alphonso

Stayed 1 night in Jul 2025

6/10 Okay

Clifford, Pascoag

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
The room and property was nice but our room was not fully cleaned when we got there. Food was left in the refrigerator and cupboard from previous guests. Floors were not swept as well. Probably just an oversight but other than that it was quiet and the the beds were comfortable.
Stayed 2 nights in Jun 2025

6/10 Okay

donald

Not for me

Old furnishings and hotel needs a major update.
Stayed 2 nights in May 2025

6/10 Okay

Joshua

Liked: Staff & service, property conditions & facilities, room comfort
They don't have a breakfast or a place to get water. Other than that it wasn't bad.
Stayed 5 nights in Jun 2025

10/10 Excellent

Krista, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

james

Travelled with family
Disliked: Staff & service

No attendant on duty to be able to stay

We reserved the room . Went to check in. No attendant at desk. Rang ring doorbell 3 times. Waited in the lobby 20 minutes. No one ever came. The place smells clean and looks nice but couldn't actually stay or fill our reservation since no one ever came to check us in
Stayed 1 night in Jun 2025

8/10 Good

Jerome

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Decent place but dangerous shower.

It is a decent and comfortable place for the money. However, the vinyl covered shower/bathtub is slippery and there are no grab bars. This is a huge risk.
Stayed 3 nights in Jun 2025

6/10 Okay

Mary, Pittsburgh

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The room was superficially clean, with laminate wood floors. However, there were chip crumps and wood mulch pieces in the corners and edges of the room. The bedspread was old with several stains, and the pillows were covered with pillow shams, matching the bedspread, but no pillowcases. We asked the front desk about pillowcases and they said “do you want some pillowcases?“ We said yes and they gave us some. The towels were thin, worn out, and had stains. The hotel advertised hairdryers in the room however, our hairdryer was broken. I asked at the front desk and they gave me one that did work. When we pulled out the desk chair, there was a pair of men’s boxers on the chair.( not ours). We returned these in at the front desk and told them where we found them. The property advertises daily maid service, but we were there for three nights and never had any service. The shower had very strong water pressure, but there was no way to control the water pressure. The water came out very strong and did not drain sufficiently so while taking a shower you ended up standing in several inches of water. There is little soundproofing in the rooms and we could hear people next-door and people walking and stomping above us at all hours of the day and night. With a few minor repairs and better housekeeping, this hotel could be greatly improved and have a much higher rating.
Stayed 3 nights in Jun 2025

8/10 Good

John

Stayed 1 night in Jun 2025

6/10 Okay

Luke

Stayed 1 night in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities
Stay was fine.
Stayed 1 night in May 2025

8/10 Good

Don

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Linda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs updated desperately
Stayed 6 nights in May 2025

8/10 Good

Sheila

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was nice overall
Stayed 2 nights in Apr 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Terry

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little hole in the wall with an awesome pub attached. Staff was nice, rooms were clean. Only issue was our access cards deactivated at 0930 hours the day of check out, but was quickly rectified. All in all, would def go back.
Stayed 1 night in Mar 2025