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Best Western Plus Luna del Mar

3.0 star property

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Photo gallery for Best Western Plus Luna del Mar

Sun deck
Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
2 restaurants, breakfast served
Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
On the beach

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Bar
  • Spa
  • Pool
  • Room service

Explore the area

View in a map
Av Lazaro Cardenas No. 1301-A, Manzanillo, COL, 28210
  • Playa La Audiencia
    ‪9 min drive‬
  • Playa San Pedrito
    ‪10 min drive‬
  • Malecón de Manzanillo
    ‪10 min drive‬
  • Manzanillo, Colima (ZLO-Playa de Oro Intl.)
    ‪42 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 36 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(22 reviews)
  • 16 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(24 reviews)
  • 20 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Sea View

Premium bedding, in-room safe, desk, laptop workspace

Double Room Standard With Sea View

  • 17 sq m
  • Sleeps 2

View all photos for Double Room Superior With Sea View

Premium bedding, in-room safe, desk, laptop workspace

Double Room Superior With Sea View

  • 36 sq m
  • Sleeps 2

View all photos for Quadruple Room Standard With Sea View

Premium bedding, in-room safe, desk, laptop workspace

Quadruple Room Standard With Sea View

  • 22 sq m
  • Sleeps 4

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About this property

Best Western Plus Luna del Mar

Beachside hotel to enjoy 3 outdoor pools and sand beach
Spend the day playing on the beach then return to dine at one of Best Western Plus Luna del Mar's 2 restaurants.
Best Western Plus Luna del Mar offers 70 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 22-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Luna del Mar. During your stay, you'll be connected to a shopping centre and just a quick walk from Playa Azul Salagua. Free WiFi in public areas, free self-parking and 3 outdoor pools are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 9 minutes on foot from Playa Azul Salagua and a 4-minute drive from Punto Bahía Shopping Center
  • Airport and local-area shuttle service available for a fee
Best Western Plus Luna del Mar offers its guests 3 outdoor swimming pools, Access to hot tub, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the business-friendly Best Western Plus Luna del Mar. An airport shuttle (available on request) and an area shuttle are available for a fee. Self parking is free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 3-star Manzanillo hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
Best Western Plus Luna del Mar has 2 restaurants serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 10:00 AM to 10:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 90 to 180 for adults and MXN 90 to 180 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 3 outdoor pools
  • Children's pool
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 buildings
  • 5 floors
  • Built in 2000
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Luna del Mar

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 180 for adults and MXN 90 to 180 for children
  • Airport shuttle fee: MXN 600 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Luna del Mar offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Luna Mar
Best Western Luna Mar Hotel
Best Western Luna Mar Hotel Manzanillo
Best Western Luna Mar Manzanillo
Best Plus Luna Del Manzanillo
Best Western Plus Luna Mar Hotel Manzanillo
Best Western Plus Luna Mar Hotel
Best Western Plus Luna Mar Manzanillo
Best Western Plus Luna Mar
Best Western Plus Luna del Mar Hotel
Best Western Plus Luna del Mar Manzanillo
Best Western Plus Luna del Mar Hotel Manzanillo

Reviews

Best Western Plus Luna del Mar Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 304 out of 897 reviews
Rating 8 - Good. 282 out of 897 reviews
Rating 6 - Okay. 157 out of 897 reviews
Rating 4 - Poor. 86 out of 897 reviews
Rating 2 - Terrible. 68 out of 897 reviews

Reviews

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so nice, thank you!
Stayed 2 nights in Apr 2025

10/10 Excellent

Cecilia

Stayed 2 nights in Apr 2025

10/10 Excellent

Cecilia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice budget hotel located in a nice area.
Stayed 5 nights in Apr 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 4 nights in Jan 2025

8/10 Good

Karen

Travelled with partner
It was an interesting stay. Loved the staff, Jennifer in the restaurant and Elsa...well we just loved each other! Hotel needs work though, not up to Best Western Plus standards. No breakfast included and no hot water for most of our stay. Where is the plus?
Stayed 14 nights in Jan 2025

4/10 Poor

Victor, Lancaster

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El ceviche es aceptable, pésima atención, nunca fueron para ofrecer servicio a la alberca ni a la playa, el lugar esta muy deteriorado. No aceptan tarjeta debito y no pueden cobrar con tarjeta de crédito. Porque no cargar a tu cuarto y al final pagar la cuenta? Es muy inconveniente traer efectivo o tarjeta en la playa
Stayed 3 nights in Jan 2025

2/10 Terrible

Raquel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an old building that doesn’t have an elevator. Most of the amenities didn’t work, like the iron or the phone. We asked for new ones and they never gave us another one
Stayed 2 nights in Dec 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

4/10 Poor

Bernard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall the rooms are in very bad shape. Internet did not work well. They didn’t recognized my membership points. Beds also were not good . Gas for calefacción was unstable .
Stayed 4 nights in Dec 2024

8/10 Good

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Elda

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room was dusty and floors were dirty other than that stragglers is really friendly and it’s a very safe area.
Stayed 3 nights in Dec 2024

6/10 Okay

Lloyd

No elevator and to many stairs to get to my room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Guadalupe, San Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a nice area. Staff was nice the only thing is that if booking through Expedia breakfast is not included. The rooms were clean just needs a little extra in bathrooms.
Stayed 2 nights in Nov 2024

6/10 Okay

Jonathan

Travelled with partner
Disliked: Cleanliness, amenities
Wasn’t very clean. Lots of maintenance work happening while we were there, so it was quite noisy. Tried to use the in-room safe, but it was literally GLUED to a shelf and came right off!! Room itself was tiny and not very clean.
Stayed 1 night in Nov 2024

8/10 Good

Juan, Wildomar

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

brent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wasn’t a pleasant experience
Stayed 3 nights in Aug 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuando nos dieron la habitacion teniamos una TV que no tenia senal y me dijeron cuando llame a recepcion que estaban arreglando cableado del la compania de cable y estaban arreglando eso,salimos ala playa y por la noche que llegamos ala habitacion volvi a llamar y me dijeron lo mismo que solo internet servia y baje para comentarlerles que en otros cuartos se veia la TV y me dijeron que solo you tube y nexflix agarra y le dije que al menos que vieramos esas programaciones,por lo cual la recepcionista se dio cuenta que la TV que teniamos era muy vieja y ni eso se podia ver por lo cual llamo con alguien para poder agarrar otra television de otra habitacion y llevarla a nuestra habitacion Andrea le doy review por que hizo todo para que estuvieramos bien en nuestra estadia lo que las del turno de la tarde cuando llegamos no hicieron nada. Y tambien al llegar a mi hermana la hicieron esperar 30min por su habitacion y despues le dicen que tardarian 15 min mas por lo cual mi hermana les dijo mis hijos tienen mucho calor aqui afuera en donde nos tienen en la sala de espera dame alguna que tengas disponible lo cual le dieron una habitacion super chica. Mala experiencia tuvimos desgraciadamente.
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis A

Stayed 1 night in Aug 2024

2/10 Terrible

GLORIA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a one estar hotel. Unless there isnt a other option, this hotel would be in the Last place. 1. WiFi doesnt work 2. It does not have elevador, climbing the stairs carey suitcases3. Does not work aa 4. Bathroom ver y untidy
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility and quiet
Stayed 1 night in Aug 2024

4/10 Poor

Jonatan L

Disliked: Cleanliness, property conditions & facilities
Restrooms and towels weren’t clean, the whole room had a nasty smell, and I paid for a room with a view to the beach and got a different one.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jose L

Stayed 1 night in Jul 2024

2/10 Terrible

Jose L

Travelled with partner
Disliked: Staff & service
They charge 56 for used the towel for pool , tell just a voucher but charge going in to my credit card…
Stayed 1 night in Jul 2024

4/10 Poor

Maria

Travelled with family
Disliked: Amenities
I didn't like, you had to leav a deposit for pool towels, we bought pizza form, the restaurant it was so grease we where unable to eat it, bad food
Stayed 2 nights in Jul 2024