6/10 Okay
Jenifer
Travelled with partner
4 Jun 2025
Liked: Amenities
We enjoyed our stay for the most part we booked for a week. However the first room I booked with an ocean view on our 2nd or 3rd day started leaking from the ceiling onto our bed, which was pretty gross. I noticed the stain on the ceiling prior but didn't think much of it until it started leaking, I had assumed it was something that may have happened beforehand that was fixed but I was mistaken. The resort did move us into a different room it wasn't as nice and smelled weird but it worked. We were aimed at enjoying our vacation. They did adjust the cost because it was a cheaper room but not by much. I was disappointed because it was a pretty big inconvenience and I feel like more should have been done seeing that I spent a lot of money to stay there. The private beach was really nice. We enjoyed the use of the amenities. Kayaks, pool, etc. They do a good job keeping the grounds clean. They are attentive I would receive texts asking if I needed anything. They did move us promptly but I would suggest in the future they make sure the rooms they are booking are current on repairs, because when I told them about the leak they already knew because he told me he knew exactly what I was talking about and ended up going over there that evening to fix it and the next morning there were new people in the room we were in. Other than that we had a nice time simply because we tried to make the best of it.
Jenifer
Stayed 4 nights in May 2025
