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ibis Singapore On Bencoolen

4.0 star property

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Photo gallery for ibis Singapore On Bencoolen

Restaurant
Exterior
Miscellaneous
Restaurant
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
170 Bencoolen Street, Singapore, 189657
  • Place, Bugis Street Shopping District
    ‪1 min walk‬
  • Place, Bugis+ Shopping Center
    ‪3 min walk‬
  • Place, Bugis Junction Shopping Center
    ‪5 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(14 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(25 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Family Room, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Single Room

Superior Single Room | Premium bedding, in-room safe, desk, laptop workspace

Superior Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Triple Room, 3 Single Beds

Superior Triple Room, 3 Single Beds | Premium bedding, in-room safe, desk, laptop workspace

Superior Triple Room, 3 Single Beds

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

ibis Singapore On Bencoolen

Hotel with free parking, steps from Bugis Street Shopping District
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, conference space and free use of bicycles are on-site. Housekeeping is available on request.
Ibis Singapore On Bencoolen offers 534 accommodations with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Televisions come with premium satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.
Our customers tell us they can't get enough of ibis Singapore On Bencoolen's great location. During your stay, you're just a quick walk from Bugis Street Shopping District. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Bugis Street Shopping District and 15 minutes on foot from Mustafa Centre
Ibis Singapore On Bencoolen offers its guests a fitness centre and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1119 square feet (104 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly ibis Singapore On Bencoolen. Free self parking is available.

This 4-star Singapore hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Ibis Singapore On Bencoolen has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,119 square feet of conference space
  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 17 November 2025 to 30 November 2026 (completion date subject to change). The following areas are affected:
  • Lift
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ibis Singapore On Bencoolen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 25 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Bencoolen Ibis
Ibis Bencoolen
Ibis Bencoolen Hotel
Ibis Bencoolen Hotel Singapore
Ibis Singapore
Ibis Singapore Bencoolen
Singapore Bencoolen
Singapore Bencoolen Ibis
Singapore Ibis
Singapore Ibis Bencoolen
Accor Singapore On Bencoolen
Ibis Singapore On Bencoolen Hotel Singapore
ibis Singapore Bencoolen Hotel
Accor Singapore On Bencoolen
ibis Singapore On Bencoolen Hotel
ibis Singapore On Bencoolen Singapore

ibis Singapore On Bencoolen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1096 reviews
Rating 8 - Good. 382 out of 1096 reviews
Rating 6 - Okay. 116 out of 1096 reviews
Rating 4 - Poor. 35 out of 1096 reviews
Rating 2 - Terrible. 29 out of 1096 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2025

10/10 Excellent

Murray

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel with a great location!
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very comfortable, clean. Housekeeping friendly for extra coffee supplies as room mot made up for 2 nights and paid late checkout. Didnt meal
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for MRT use. Staff VERY helpful and friendly. Breakfast delicious.
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Glenn

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel has had air conditioning problems for ever. I know this based on my own experience. The air conditioning control would adjust automatically to high temp in the middle of the night.
Stayed 6 nights in Oct 2025

10/10 Excellent

Shiang Jie

Stayed 2 nights in Oct 2025

8/10 Good

Ronald

Stayed 4 nights in Oct 2025

10/10 Excellent

Ria, Birmingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff and great location
Stayed 4 nights in Oct 2025

2/10 Terrible

Yung-Hua

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

Abhay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option for short stays

Well located for the Bugis Centre and a short walk to Arab Street (if you can stand the heat!) this hotel is a relatively affordable and good value option being only a 10min taxi ride to popular areas such as Marina Bay. The rooms themselves are clean, well appointed but very small. So if you’re in Singapore to get out and see what it has to offer then it’s a perfect choice, but if you’re expecting to spend time in your room, are staying longer than a few days or need to have a travel cot for a baby, then I’d recommend looking at other options.
Stayed 3 nights in Sep 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was small, but clean. The shower was nice, but the air conditioner buttons were hard to get to work.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round great stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
The property was convenient with lots of shopping and food options.
Stayed 7 nights in Sep 2025

10/10 Excellent

Koji

Stayed 1 night in Sep 2025

8/10 Good

Patricia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area. It was easy to get to the MRT or to catch a bus. There was lots of shopping and eating areas within walking distance. The hotel was excellent with great staff.
Stayed 6 nights in Sep 2025

8/10 Good

Jeong mo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities
First of all I say that I would be happy to stay here again and recommend the hotel to my family and friends. I have previously stayed in Orchard area and in Chinatown, and I was happy with my choice of this location too as it was walkable to areas of interest to me and plenty of diverse dining options. The room is well designed and appointed as is the bathroom. I was very comfortable staying in the space for 5 nights. Check in was efficient and quick. One minor issue was that when I asked “do you have umbrellas available for guests?” I was told I could buy one from 7eleven next door! I said that’s good to know, but do you have umbrellas available if a guest needs one. I was then told the hotel does have a few umbrellas on a first come first serve basis! The check out was a bit slower than it needed to be as the reception staff member dealing with my check out kept stopping to help a colleague beside him. He appeared more interested in what was happening with the next counter than the check out he was handing, mine. Couple of other issues. The aircon in the room never got the room cool enough, even at night. Which was at times uncomfortable, but at least it was not too cold as I have experienced in another hotel previously. And the elevators (4) were really too slow at the floor level. At the lobby level no problem. But at the floor level the wait was often just too long for a hotel such as this. I did not use any of the hotel on-site facilities. Thank you.
Stayed 5 nights in Sep 2025

8/10 Good

Sinder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shopping location
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and tidy. The bed was very comfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

Siya

Stayed 6 nights in Sep 2025

10/10 Excellent

Carlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room and conveniently located

Staff very friendly including housekeeping staff. Very convenient location to what was needed.
Stayed 3 nights in Sep 2025