"The hotel is defo not 5star. It looks grand from the outside. The pool may give the look of a 5 star but it most certainly is not. I would not go back ... " More
3 Jan 2024 by Kenzi Menara Palace
Dear Otmar,Thank you so much for your 4/5 star review! We're thrilled you enjoyed your time at our hotel, especially the refreshing pool!We appreciate your feedback regarding the breakfast options. We're always looking for ways to improve, and your input is valuable to us. We hope to welcome you back soon and show you the improvements we've made!Sincerely,Mrs. Ibtissam JAMILIGeneral Manager
16 Nov 2016 by Mrs Ibtissam JAMILI, General manager
Dear guest, Thank you for choosing the Kenzi Menara Palace, also for the time you spend to share your brief comment with Expedia. I have noted carefully remark you have specified, and I will transfer each of them to the concerning department. In the wish to see you soon again among us,
All-inclusive room rates at Kenzi Menara Palace & Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Not included
Some rates at Kenzi Menara Palace & Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Kenzi Menara Palace & Resort offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business centre and 10 meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury Kenzi Menara Palace & Resort. Self parking and valet parking are free. This 5-star Marrakech hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Kenzi Menara Palace & Resort offers 236 accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, spring water baths, dressing gowns and slippers. This Marrakech hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Restaurant L'Insensé – This buffet restaurant serves breakfast, lunch and dinner.
L'Orientaliste – On-site lobby lounge. Open daily.
Snack Pool Bar – This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Saoussane – This restaurant specialises in Moroccan cuisine and only serves dinner. Reservations are required. Open selected days.
Cinecittà – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
24-hour room service is available.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Children aged under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
O-SPA By Kenzi has couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 4 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.