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Quality Inn & Suites

Property class: 2.5

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Photo gallery for Quality Inn & Suites

A multi-level interior with wooden staircases, a flat-screen TV, a fireplace, and a seating area with a coffee table.
A hotel room with a flat-screen TV mounted on the wall, a microwave, a coffee maker, a lamp, and a desk with a chair.
A hotel reception desk with a sign for guest courtesy telephone, a framed picture on the wall, and a counter with various items.
A modern living room with a fireplace, leather chairs, a glass coffee table, and a flat-screen TV mounted on the wall.
A restaurant with multiple tables and chairs, a kitchen area, and a counter with various food and drink items.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1937 Short Road, Kearneysville, WV, 25430
  • Place, Hillside Lake
    ‪5 min drive‬
  • Place, Adam Stephen House
    ‪9 min drive‬
  • Place, Hollywood Casino at Charles Town Races
    ‪11 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪39 min drive‬

Room options

View all photos for King Suite

A hotel room with a bed, a sofa, a desk, and a TV.

King Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Non Smoking

A hotel room with a bed, bedside lamps, a nightstand with a phone and a clock, and a chair.

Suite, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a chair, a nightstand with a lamp, and a framed picture on the wall.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Suite, Nonsmoking

A hotel room with a bed, a sofa, a desk, and a TV.

1 King Bed, Suite, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking, Accessible

A building with a covered entrance, brick facade, and windows.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a chair, a desk, and a lamp.

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

A neatly made bed with a patterned bedspread, two bedside lamps, and a nightstand with a phone and a small device.

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a nightstand with a lamp, a wooden headboard, a blue door, and a kitchenette area.

Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Quality Inn & Suites

A 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Quality Inn & Suites offers 76 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Pillowtop beds feature down duvets. Flat-screen televisions come with cable channels.

This Kearneysville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Quality Inn & Suites gets good marks from our customers. During your stay, you'll be close to Chesapeake and Ohio Canal. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the overall condition of the property and the breakfast
  • 12 minutes by car from Hollywood Casino at Charles Town Races and 6 minutes from Hillside Lake
  • Dogs welcome for a fee
Quality Inn & Suites offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available. The business-friendly Quality Inn & Suites also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this Kearneysville hotel.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in September.
  • Pool access available from 10 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Martinsburg
Comfort Suites Martinsburg
Comfort Inn Martinsburg
Martinsburg Comfort Inn
Quality Suites Hotel Martinsburg
Quality Suites Martinsburg
Quality Inn Martinsburg
Quality Martinsburg
Quality Inn Kearneysville
Quality Kearneysville
Quality Inn & Suites Hotel
Quality Inn & Suites Kearneysville
Quality Inn & Suites Hotel Kearneysville

Quality Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 291 out of 910 reviews
Rating 8 - Good. 244 out of 910 reviews
Rating 6 - Okay. 179 out of 910 reviews
Rating 4 - Poor. 102 out of 910 reviews
Rating 2 - Terrible. 94 out of 910 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were nice, friendly & were eager to help with any needs or requests. The rooms were not excellent but good, but the cost was not high so it was a good value.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

LaVerne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room; pet-friendly
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service
Staff is great. So helpful and friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities
Great place to stay
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is pet friendly but the outdoor space is filthy. Cigarettes and trash everywhere.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Tashana

Bugs
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities
Friendly staff, clean, and the beds were comfortable. Would book this hotel again.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

LISA

Liked: Cleanliness, property conditions & facilities
It was a nice and safe location. Enjoyed this location for weekend getaways but there hot water issue is hopefully fixed then next time we stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Chance

Liked: Cleanliness, amenities, property conditions & facilities
Staff were kind
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Amazing friendly staff enjoyed my stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff especially Kayla who went out of her way to make sure we had a pleasant stay.
Stayed 5 nights in Sep 2025
Verified review

2/10 Terrible

Kerri

Disliked: Cleanliness, staff & service, property conditions & facilities
Bottom mattress protector was stained with god only knows what. Reported to front desk and was told to let manager know in the morning.
Stayed 1 night in May 2026
Verified review

8/10 Good

Mark

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms could be updated n cleaner
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities
Great staff, nice clean room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities
Courtesy staff was awesome
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Chance

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Cynthia

Room was fine. Breakfast wasn’t memorable.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not stay - the elevator was not working & due to health restrictions, my husband cannot walk up/down stairs. Front desk person said they had no rooms on first floor - she was absolutely NOT helpful & constantly contradicted herself. They have not refunded us in full (I paid for 3 nights), but I will continue to obtain a full refund.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
Outdated and stinks in hallways some staff very friendly others lazy and no help
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff are terrific!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was hot and kept fully stocked every morning
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Samia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in, pool is warm and clean. Will visit again if in the area.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Segundo

We found bedbugs
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole crew was perfect.
Stayed 3 nights in Sep 2025

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