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Best Western University Inn

2.5 star property

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Photo gallery for Best Western University Inn

Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Outdoor pool
Lobby
Free daily full breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Pet-friendly
  • Parking included

Explore the area

View in a map
1503 N 12th Street, Murray, KY, 42071
  • Central Park
    ‪13 min walk‬
  • Murray State University
    ‪16 min walk‬
  • Murray Court Square
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room) | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Microwave

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(43 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western University Inn

Hotel with free breakfast, near Murray State University
An outdoor pool, a fitness centre and a 24-hour business centre are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Best Western University Inn offers 72 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western University Inn. During your stay, you'll be within walking distance of Murray State University. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of Murray State University and Central Park
  • Pets welcome for a fee (restrictions apply)
Best Western University Inn offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western University Inn. Free self parking is available.

Smoking is allowed in designated areas at this Murray hotel.

Guests are served a free full breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 30 July 2025 to 7 September 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day, plus a deposit of USD 100 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western University Inn Murray
Best Western University Murray
Best University Murray
Best Western University Murray
Best Western University Inn Hotel
Best Western University Inn Murray
Best Western University Inn Hotel Murray

Best Western University Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 191 out of 548 reviews
Rating 8 - Good. 183 out of 548 reviews
Rating 6 - Okay. 97 out of 548 reviews
Rating 4 - Poor. 40 out of 548 reviews
Rating 2 - Terrible. 37 out of 548 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Calvert

Stayed 3 nights in May 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed here before

Staying here for granddaughters MSU graduation. Not the newest or fanciest hotel in town but okay for me.
Stayed 1 night in May 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed here before

Several rooms going through upgrades. Should make them nicer. Front desk staff VERY friendly and helpful with my questions. Breakfast foods were also very good. The lady servicing the dining area was on top of everything. She should get an A+. There are newer and I’m sure more expensive hotels in the area but this one works for me
Stayed 1 night in May 2025

8/10 Good

dew

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Like the rooms. They are remodeling so there is some areas under construction. But well worth it in the sweet rooms. The only thing we didn't really like were the pillows. Instead of 4 normal sized pillows on the bed there were 4 half sized pillows.
Stayed 1 night in May 2025

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and affordable.

Clean and in good shape, good value.
Stayed 1 night in May 2025

6/10 Okay

Rose

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We wish vending was on both floors. We could see daylight from around our door. Parking wasn’t the best. Friendly staff. Room smells a little stale.
Stayed 2 nights in May 2025

8/10 Good

Jennifer

Stayed 7 nights in Apr 2025

6/10 Okay

Ginny, Monroe

The location was convenient however upon check in the room had not been cleaned and how the towels on floor. The front desk did put me in another room and upgraded me. Cleaning staff did a good job cleaning.
Stayed 3 nights in Apr 2025

2/10 Terrible

Rebecca

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked 2 nights and left to go to another hotel after the first night. The room has a horrible moldy smell. We bought some air fresheners but it didn't help and it was unbearable. The toilet was leaking and the room felt dirty overall. We've stayed here a few times over the years and the hotel has completely gone downhill.
Stayed 2 nights in Apr 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place. Restaurant next door was excellent!
Stayed 1 night in Apr 2025

8/10 Good

Mary Kay

Liked: Staff & service
The staff was very friendly. Check-in and check-out went fast and smoothly. The rooms have had some up-grades to them, but my room was a bit musty. The rooms did have a nice small refrigerator, microwave and a small 1 cup coffee maker. The outlets in the lamps worked, but my plugs did not fit tightly in them so I was checking to see if things were being charged or not. Overall, my stay was fine, but typically stay in a higher end hotel, not motel. Also, my vehicle was backed into from a customer at the restaurant next door. The hotel staff called my immediately and the restaurant owner was also very helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, room comfort

Needs a few upgrades but staff is wonderful

It’s in walking distance to 2 restaurants. Easy access to town. Staff is always super friendly. The beds and pillows could use an upgrade but they are okay for a night.
Stayed 2 nights in Apr 2025

8/10 Good

phyllis

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph, Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Stan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Help from staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family emergency

The clerk at check-in was awesome. They even allowed us to check in early breakfast was good and it was a great location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Savannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Would stau again

The front desk was very professional and welcoming after such a long drive. The room was warm upon entering, clean, and well kept.
Stayed 1 night in Jan 2025

2/10 Terrible

Appalachian

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property I have stayed at many times is not the property it used to be. The Management onsite as well as the owner Mr. Patel has zero care if you’re taken care of. Actually he will tell you to “leave the property”, the only only employee they I can say without a doubt deserves to be valued and hopefully you come in contact with her instead of the ratchet little girl, would be miss. Whitney! She deserves better than that place! Avoid at all cost, save your money and go down the street some better beds lol
Stayed 1 night in Jan 2025

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Charles, St. Ignace

Stayed 1 night in Jan 2025