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Swissôtel Al Maqam Makkah

5.0 star property

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Photo gallery for Swissôtel Al Maqam Makkah

55-inch Smart TV with satellite channels, TV
Restaurant
Room service – dining
Exterior
Executive Suite, 1 King Bed (No View) | Premium bedding, memory-foam beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, The Clock Towers
    ‪3 min walk‬
  • Place, Kaaba
    ‪6 min walk‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, memory-foam beds, in-room safe, desk

Classic Twin Room, 2 Single Beds

8.0 out of 10
Very good
(17 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Twin Room, 2 Single Beds, City View

Premium bedding, memory-foam beds, in-room safe, desk

Classic Twin Room, 2 Single Beds, City View

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Twin Room, 2 Single Beds (Partial Kaaba View)

Premium bedding, memory-foam beds, in-room safe, desk

Classic Twin Room, 2 Single Beds (Partial Kaaba View)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Suite (Partial Haram)

City view

Family Suite (Partial Haram)

  • 94 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Premium bedding, memory-foam beds, in-room safe, desk

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Partial Haram View)

Premium bedding, memory-foam beds, in-room safe, desk

Junior Suite (Partial Haram View)

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Kaaba View

Premium bedding, memory-foam beds, in-room safe, desk

Junior Suite Kaaba View

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms (Partial Haram)

Premium bedding, memory-foam beds, in-room safe, desk

Executive Suite, 2 Bedrooms (Partial Haram)

  • 166 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Classic Room, Twin Bed, Partial Haram View

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, Twin Bed, Partial Haram View

8.2 out of 10
Very good
(12 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room Triple Bed, Partial Haram View

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room Triple Bed, Partial Haram View

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Family Suite, 1 Double Bed

City view

Family Suite, 1 Double Bed

  • 94 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Premium bedding, memory-foam beds, in-room safe, desk

Junior Suite, 1 Double Bed with Sofa bed

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite Partial Kaaba View

Premium bedding, memory-foam beds, in-room safe, desk

Junior Suite Partial Kaaba View

  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Triple Room, 3 Single Beds (Kaaba View)

Premium bedding, memory-foam beds, in-room safe, desk

Premier Triple Room, 3 Single Beds (Kaaba View)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

View all photos for Premier Twin Room, 2 Single Beds (Kaaba View)

Premier Twin Room, 2 Single Beds (Kaaba View) | Premium bedding, memory-foam beds, in-room safe, desk

Premier Twin Room, 2 Single Beds (Kaaba View)

8.0 out of 10
Very good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed (No View)

Executive Suite, 1 King Bed (No View) | Premium bedding, memory-foam beds, in-room safe, desk

Executive Suite, 1 King Bed (No View)

  • 177 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Classic Room, 3 Single Beds (Partial Kaaba view)

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, 3 Single Beds (Partial Kaaba view)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

View all photos for Executive Suite, 2 Bedrooms, City View

Premium bedding, memory-foam beds, in-room safe, desk

Executive Suite, 2 Bedrooms, City View

  • 166 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Classic Quadruple Room, City View

Classic Quadruple Room, City View | Premium bedding, memory-foam beds, in-room safe, desk

Classic Quadruple Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Triple Room, City View

Classic Triple Room, City View | Premium bedding, memory-foam beds, in-room safe, desk

Classic Triple Room, City View

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

View all photos for Classic Room, Quad Bed, Partial Haram View

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, Quad Bed, Partial Haram View

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Quadruple Room (No View)

Premium bedding, memory-foam beds, in-room safe, desk

Classic Quadruple Room (No View)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Classic Quadruple Room (Partial Kaaba View)

Classic Quadruple Room (Partial Kaaba View) | Premium bedding, memory-foam beds, in-room safe, desk

Classic Quadruple Room (Partial Kaaba View)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Partial Haram View)

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 King Bed (Partial Haram View)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Classic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Queen Bed

Premium bedding, memory-foam beds, in-room safe, desk

Premier Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Swissôtel Makkah
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,010 reviews
The price is €221
includes taxes & fees
23 Mar - 24 Mar
Swissôtel Makkah

About this property

Swissôtel Al Maqam Makkah

This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. Housekeeping is available on request.
Swissôtel Al Maqam Makkah offers 1624 shared accommodations, which are air-conditioned, accessible via exterior corridors and feature a safe and coffee/tea makers. Memory foam beds feature premium bedding. 55-inch Smart televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Swissôtel Al Maqam Makkah's great location. During your stay, you're just a quick walk from Great Mosque of Makkah. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from The Clock Towers and 5 minutes on foot from Great Mosque of Makkah
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury Swissôtel Al Maqam Makkah. The hotel can provide concierge services and wedding services.

This 5-star Makkah hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Swissôtel Al Maqam Makkah has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 370 for adults and SAR 185 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 47 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Shared accommodation
  • Water-efficient showers

Policies

Check-in

Check-in start time: 6:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 2:00 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Al Maqam Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 370 for adults and from SAR 185 for children
  • Rollaway bed fee: SAR 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 10007391
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Al Maqam Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Swissôtel Al Maqam Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 615 out of 1005 reviews
Rating 8 - Good. 211 out of 1005 reviews
Rating 6 - Okay. 82 out of 1005 reviews
Rating 4 - Poor. 32 out of 1005 reviews
Rating 2 - Terrible. 65 out of 1005 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Najmus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall really good hotel
Stayed 6 nights in Nov 2025

10/10 Excellent

Qasim

Stayed 3 nights in Feb 2025

6/10 Okay

Abdul Rehman

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff are too busy on their phones these days. Additionally, Swissotel appears to be getting complacent due to Makkah being constantly busy. Standards have fallen.
Stayed 3 nights in Nov 2025

8/10 Good

Tanveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Haram
Stayed 4 nights in Nov 2025

10/10 Excellent

Ramsha

Stayed 4 nights in Nov 2025

10/10 Excellent

Javed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met and beat all my expectations.
Stayed 1 night in Oct 2025

2/10 Terrible

MohamedTarek, saint louis

Stayed 4 nights in Nov 2025

6/10 Okay

Penda

Stayed 1 night in Nov 2025

10/10 Excellent

Abdirashid

Stayed 5 nights in Nov 2025

10/10 Excellent

Aida

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service and nice housekeeping staff checking in every day of our stay. The room was spacious with a great view. Booked a 2nd stay here because of the 10/10 service
Stayed 7 nights in Nov 2025

4/10 Poor

Meriem

Disliked: Property conditions & facilities
Is very busy and the elevator is vey bad if you have stroller your stock
Stayed 6 nights in Nov 2025

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Swissôtel Makkah – Truly One of the Best Hotels in the City I’ve stayed in many hotels in and around Makkah over the years, but Swissôtel Makkah genuinely stands out above all of them. From the moment you arrive, the experience is exceptional. The stay itself was incredibly comfortable, and the level of customer service is something I have to highlight. The reception team, the cleaners, and even the managers go above and beyond with kindness, professionalism, and warmth. You really feel looked after from start to finish. The views are breathtaking, especially if you choose a room overlooking the Haram. The breakfast is also a major highlight — fresh, varied, and honestly one of the best I’ve had in Makkah. Travelling with family, I can confidently say this is the hotel I would return to again and again. I’ve tried several hotels across Makkah, but Swissôtel consistently tops them all. I love this place and highly recommend it to anyone visiting.
Stayed 7 nights in Nov 2025

8/10 Good

Zubeda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast . A little bit of walk to haram and no clear pathways assigned to guide
Stayed 4 nights in Nov 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Syeda

Disliked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

MHD KASEM

Stayed 3 nights in Nov 2025

8/10 Good

KIRAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good location,close to the mosque. Rooms cleaned but amenities are not as compared to other big hotels. Breakfast was mostly Arabic style with omelette station.
Stayed 3 nights in Nov 2025

8/10 Good

Tanveer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 5 nights in Nov 2025

8/10 Good

Naeem

Stayed 3 nights in Nov 2025

10/10 Excellent

Abdulmalik

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The best place I stayed in recommend if everybody to stay all the time. Make sure you book a month ahead of time and do it. Don’t do what I did. I tried to book a suite and on a sign the book and didn’t go through. It was a room with three beds and was three of us my mom, my dad and me so I had to upgrade when I got there, but it was a beautiful experience.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2025

10/10 Excellent

Asma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money: In the same amount we paid, should have given us the haram view room
Stayed 2 nights in Nov 2025

10/10 Excellent

Fatiha

Stayed 4 nights in Nov 2025

10/10 Excellent

Abdallah Jamal

Stayed 2 nights in Nov 2025

10/10 Excellent

Asma

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2025

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