Aparthotel

Quest Caroline Springs

VIP Access

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A modern hotel with a prominent 'QUEST' sign, multiple floors, and a glass facade.

A pantry with shelves stocked with snacks, condiments, and a refrigerator.

A spacious indoor area with a checkered floor pattern, multiple levels with glass railings, and potted plants.

A modern lobby with a staircase, seating area, and a TV screen.

A modern hotel room with a grey sofa, a desk with a flat-screen TV, a small table with a chair, and a balcony with a view of the city.

Overview
Amenities
Location
Prices
Policies

Very good

Popular amenities

Kitchen
Pet-friendly
Free Wi-Fi
Air-conditioning
Laundry room
Outdoor space

Explore the area

234 Caroline Springs Boulevard, Caroline Springs, VIC, 3023

Place, Caroline Springs Leisure Centre
‪5 min walk‬
Place, Clarke Road Streamside Reserve
‪17 min walk‬
Place, City Vista Recreation Reserve Pitch 4
‪3 min drive‬
Airport, Melbourne, VIC (MEL-Tullamarine)
‪22 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

A modern living room with a flat-screen TV, a round coffee table, a blue sofa, and a kitchen in the background.

Two Bedroom Apartment

86 sq m
2 bedrooms
Sleeps 5
1 Queen Bed and 2 Single Beds
Free Wi-Fi

A modern hotel room with a large window, a flat-screen TV, a sofa, a desk with a chair, and a small table with a plant.

Executive One Bedroom Apartment

56 sq m
1 bedroom
Sleeps 3
1 Queen Bed
Free Wi-Fi

A hotel room with a large bed, a headboard, a nightstand, a lamp, a window with curtains, and artwork on the wall.

One Bedroom Apartment

56 sq m
1 bedroom
Sleeps 3
1 Queen Bed
Free Wi-Fi

A modern bathroom with a freestanding bathtub, a glass shower enclosure, and a large window providing natural light.

Deluxe One Bedroom Spa Apartment

56 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

A hotel room with a large bed, a desk, a chair, and a television. There is a window with a view of the city.

Studio Apartment

27 sq m
1 bedroom
Sleeps 2
1 Queen Bed OR 2 Single Beds
Free Wi-Fi

A hotel room with a large bed, a bedside table, a lamp, and a window with sheer curtains.

Accessible One Bedroom Apartment

1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Accessible Two Bedroom Apartment

2 bedrooms
Sleeps 4
2 King Beds
Free Wi-Fi

Room

Sleeps 3
Free Wi-Fi

Similar properties

Pool
Hot tub
Parking included
Restaurant

includes taxes & fees

7 Aug - 8 Aug

About this property

Quest Caroline Springs

This smoke-free aparthotel features a snack bar/deli, a conference centre and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Each apartment features a kitchen with a fridge and a microwave, plus free WiFi and an LCD TV with digital channels. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include Netflix and a minibar.

Quest Caroline Springs offers 81 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. 32-inch LCD televisions come with digital channels and Netflix. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Melbourne aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Quest Caroline Springs. During your stay, you'll be connected to a shopping centre and just a quick walk from Caroline Springs Leisure Centre. Enjoy features like free WiFi in public areas, plus a snack bar/deli and a conference centre. Built in 2009, this luxury aparthotel has 81 apartments. Each apartment includes amenities such as free WiFi and a kitchen.

Each apartment offers a kitchen, a sitting area and an LCD TV
Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Self-service breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
8 minutes by car from Watergardens Town Centre and 11 minutes from Sunshine Hospital
Pets welcome for a fee

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this aparthotel measures 538 square feet (50 square metres) and includes a conference centre. A terrace, a vending machine, and tour/ticket assistance are also featured at the luxury Quest Caroline Springs. For a fee, parking is available.

This 4.5-star Melbourne aparthotel is smoke free.

For a fee, guests can enjoy a self-service breakfast daily from 7 AM to noon.

Room service is available.

Property amenities

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Limo/town car service
Car not required
Secured, covered parking on site (AUD 10 per day)
Limited on-site self parking
Wheelchair-accessible parking available

Family friendly

Baby toys
Children stay free (see details)
Children's toys

Kitchen

Coffee/tea maker
Microwave
Refrigerator

Dining

Daily self-serve breakfast available 7 AM to noon for a fee: AUD 16.95 per person
Coffee and tea in common areas
Minibar
Room service
Snack bar/deli

Bedrooms

Bedsheets provided
Rollaway/extra bed: AUD 65 per night

Bathroom

Free toiletries
Hair dryer
Towels provided

Living spaces

Separate sitting area

Entertainment

32-inch LCD TV with digital channels
Netflix
Streaming services

Outdoor areas

Terrace

Laundry

Dry cleaning/laundry service
Laundry facilities

Work spaces

Business centre
Computer station
Conference centre (538 square foot of space)
Desk
Meeting rooms

Climate control

Air conditioning

Pets

Pet friendly
Fee: AUD 80 per pet per night (maximum AUD 550 per stay)
Service animals exempt from fees
Deposit: AUD 350 per stay
One-time cleaning fee: AUD 350

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Smoke-free property

Services and conveniences

Concierge services
Daily housekeeping
Free daily newspapers
Iron/ironing board
Laptop-compatible safe
Limited-hour front desk
Luggage storage
Safe at front desk
Tour and ticket assistance
Vending machine

Location highlights

Connected to a shopping centre
In a business district
In a shopping district
In the suburbs

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher

General

1 building
81 units
Banquet hall
Built in 2009
Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: AUD 45

Minimum check-in age - 21

Check-out

Check-out before 10 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: AUD 45

Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments

The front desk is open daily from 7:00 AM - 11:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets: AUD 80 per pet, per night (maximum AUD 550 per stay), plus a one-time cleaning fee of AUD 350 and a deposit of AUD 350 per stay

Children and extra beds

Children are welcome.

Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for AUD 65.0 per night.

Cots (infant beds) are available for AUD 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for self-service breakfast: from approximately AUD 16.95 per person
Covered self-parking fee: AUD 10 per day
Pet deposit: AUD 350 per stay
Pet fee: AUD 80 per pet, per night (maximum AUD 550 per stay) plus a one-off AUD 350 cleaning fee
Service animals are exempt from fees
Early check-in fee: AUD 45 (subject to availability)
Late check-out fee: AUD 45 (subject to availability)
Crib (infant bed) fee: AUD 5.0 per night
Rollaway bed fee: AUD 65.0 per night
Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

This property will place an authorization of AUD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caroline Springs Quest

Quest Apartment Caroline Springs

Quest Caroline Springs

Quest Caroline Springs Aparthotel

Quest Caroline Springs Caroline Springs

Quest Caroline Springs Aparthotel Caroline Springs

Quest Caroline Springs Reviews

8.2

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Helpful staff

Stayed 1 night in Feb 2026

Verified review

8/10 Good

MOHAMMAD RAFIUR

6 Apr 2026

Liked: Cleanliness, communication, listing accuracy

The hotel is in a convenient location, surrounded by supermarkets and eateries, and the secured parking for $11 per night was a great bonus. The room and bathroom were clean, and there were plenty of amenities provided. We particularly enjoyed the shower, which had both hot and cold options and great water pressure. The lift provided 24-hour access to both the basement car park and reception, which was really convenient. We stayed for three nights during the Easter break, and while housekeeping wasn’t available, there was a trolley with towels and all necessary amenities available for us to grab. We had a lovely stay and will definitely return in the future.

Good

Stayed 1 night in Oct 2025

Verified review

8/10 Good

Rachelle Noelle

17 Dec 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Good location and rooms for a short work trip.

Stayed 2 nights in Dec 2023

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Quest Caroline Springs

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Explore the area

Room options

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Two Bedroom Apartment

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Executive One Bedroom Apartment

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One Bedroom Apartment

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Deluxe One Bedroom Spa Apartment

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Accessible One Bedroom Apartment

View all photos for Accessible Two Bedroom Apartment

Accessible Two Bedroom Apartment

Room

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Mercure Melbourne Caroline Springs

About this property

Quest Caroline Springs

Property amenities

Internet

Parking and transport

Family friendly

Kitchen

Dining

Bedrooms

Bathroom

Living spaces

Entertainment

Outdoor areas

Laundry

Work spaces

Climate control

Pets

Suitability/Accessibility

Services and conveniences

Location highlights

Safety features

General

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Quest Caroline Springs Reviews

Reviews

Very good

8.6/10

8.2/10

8.2/10

8.2/10

Reviews

8/10 Good

Michelle

Michelle

10/10 Excellent

Runice

Runice

10/10 Excellent

Evangeline

Evangeline

8/10 Good

Josie

Josie