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Hilton Garden Inn Memphis East Germantown, TN

3.0 star property

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Photo gallery for Hilton Garden Inn Memphis East Germantown, TN

Daily cooked-to-order breakfast (USD 15.00 per person)
Terrace/patio
Exterior
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
6811 TraVure South, Germantown, TN, 38138
  • Place, Lichterman Nature Center
    ‪4 min drive‬
  • Place, University of Memphis
    ‪14 min drive‬
  • Place, Graceland
    ‪20 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Room With 1 King Bed And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Room With 2 Queen Beds And Bathtub-Mobility/Hearing Accessible

  • Sleeps 4

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,000 reviews
The price is €163
includes taxes & fees
15 Mar - 16 Mar
Hampton Inn & Suites Memphis Germantown

About this property

Hilton Garden Inn Memphis East Germantown, TN

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a seasonal outdoor pool and conference space. Housekeeping is available once per stay.
Hilton Garden Inn Memphis East Germantown, TN offers 129 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 17 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Memphis East Germantown, TN. During your stay, you'll be close to Shelby Farms Visitor Center. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a gym
  • 10 minutes by car from TPC Southwind and 10 minutes from Shelby Farms Visitor Center
  • Cats and dogs welcome for a fee
Hilton Garden Inn Memphis East Germantown, TN offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 6600 square feet (613 square metres) and includes conference space. Hilton Garden Inn Memphis East Germantown, TN also features gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Germantown hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
The Garden Grille & Bar – On-site restaurant. Guests can enjoy drinks at the bar.
The Garden Grille & Bar – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Grille & Bar
  • The Garden Grille & Bar

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 6,600 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15.00 for adults and from USD 10.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Memphis Germantown, Tn
Hilton Garden Inn Memphis East/Germantown TN
Hilton Garden Inn Memphis East Germantown, TN Hotel
Hilton Garden Inn Memphis East Germantown, TN Germantown
Hilton Garden Inn Memphis East Germantown, TN Hotel Germantown

Hilton Garden Inn Memphis East Germantown, TN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 304 out of 457 reviews
Rating 8 - Good. 71 out of 457 reviews
Rating 6 - Okay. 38 out of 457 reviews
Rating 4 - Poor. 24 out of 457 reviews
Rating 2 - Terrible. 20 out of 457 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas, Mequon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Mae

Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Stayed 1 night in Nov 2025

8/10 Good

Kelli K.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

4/10 Poor

Steve

Liked: Cleanliness
Disliked: Staff & service
The room was way too warm, so I adjusted the temperature control to bring that down and it took two hours to get cool enough to get to sleep. Then an alarm buzzed repeatedly at 6:00 am that morning. I couldn't get back to sleep. The front desk was absolutely indifferent to all of this.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean room. Extremely friendly and professional personnel. Will definitely stay there again when i visit Memphis.
Stayed 1 night in Nov 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean, which is always my highest priority for accommodations when I travel ANYWHERE!! Even the bathroom corners and every surface were clean! The bed and pillows were comfortable, but the most surprising aspect of my stay was the service from employees that exceeded my expectations!! I have high standards but was even taken back by the professionalism, politeness and accommodating, positive attitude of Tyler when I checked in on the afternoon of November 14 and the lovely woman who waited on me the next morning when I ordered breakfast from the menu. In these days when it is often hard to find service-oriented employees, both of these staff members represented the Hilton brand at a high level!!! I had not met them prior to our stay but both were so welcoming!
Stayed 2 nights in Nov 2025

8/10 Good

Dana

Liked: Amenities, property conditions & facilities
The staff was great. The carpet in hall was stained and a dirty towel was laying in front of our door. Also a bloody Kleenex was laying in our bathroom. It’s a good area and the bed was comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent in every aspect. Even though I had one minor issue, they addressed quickly and professionally. Overall very pleased with the staff. Could have more expansive menu or a restaurant, but otherwise great!
Stayed 13 nights in Oct 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Seemed like it was in a safe area, rooms were clean and beds were comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Yes, yes and yes!
Stayed 3 nights in Oct 2025

10/10 Excellent

NENA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We don't drink. . .parking was excellent. . .staff was excellent - always courteous and helpful. When we checked in we asked for a walk-in shower with grab bars and were given such a room immediately. Greatly appreciated for we are 78 and 80 in age.
Stayed 2 nights in Oct 2025

6/10 Okay

Corinne

Travelled with group
Liked: Staff & service
Food option just ok at night. Wouldn’t allow me to register my Hilton points because registered through Orbitz- ridiculous! Cookies were nice touch.
Stayed 1 night in Oct 2025

2/10 Terrible

Zairrence

Travelled with partner
Disliked: Property conditions & facilities
The power went out and the hotel didn’t want to compensate for the issue.
Stayed 1 night in Oct 2025

6/10 Okay

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
The reason for my three star review has nothing to do with the staff, they were wonderful! However the walls are not soundproof. The poor person in the room to our left was ill “all night” and the smoke alarm in the room to our right went off early in the morning.
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Kimberly

Travelled with partner
Disliked: Staff & service, amenities
The gentleman that checked us in was so short with us that it came off this quite frankly rude. He gave us no information about Wi-Fi breakfast options check out time anything he gave us no information. Additionally I called the front desk once and was put on hold for over 5 minutes called back a second time they didn't answer so finally had to walk down to the front desk in order to get the items we need for our room that were not supplied originally parking was extremely limited and I had to park in an area which I thought was unsafe due to lighting in being so secluded this hotel is also shared on the property with another hotel like they're the same building and that was quite confusing also because the other one was serving a free continental breakfast and ours was charging 1099 however it was the exact same food.
Stayed 3 nights in Oct 2025

10/10 Excellent

Megan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, kind staff, clean and quiet rooms!
Stayed 2 nights in Oct 2025

10/10 Excellent

suzette, Chandler

Stayed 2 nights in Oct 2025

10/10 Excellent

Nolan

Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, quiet hotel in a convenient area near great restaurants! Wonderful, helpful staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Alice M

Travelled with partner
Liked: Staff & service, property conditions & facilities
Easy access to and from venue.
Stayed 4 nights in Aug 2025