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Holiday Inn Merida by IHG

3.5 star property

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Photo gallery for Holiday Inn Merida by IHG

Outdoor pool
Premium Room, 1 King Bed | 1 bedroom, down duvets, in-room safe, desk
Exterior
Point of interest
Premium Room | 1 bedroom, down duvets, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Gym
  • Laundry

Explore the area

Map
Av. Colon : 498 Entre Paseo, Montejo Y Calle 60, Mérida, YUC, 97000
  • Yucatan International Convention Center
    ‪3 min walk‬
  • Paseo de Montejo
    ‪3 min walk‬
  • U.S. Consulate Merida
    ‪5 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible | 1 bedroom, down duvets, in-room safe, desk

Standard Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | 1 bedroom, down duvets, in-room safe, desk

Premium Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, down duvets, in-room safe, desk

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds

Suite, 2 Single Beds | 1 bedroom, down duvets, in-room safe, desk

Suite, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, down duvets, in-room safe, desk

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(25 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

1 bedroom, down duvets, in-room safe, desk

Premium Room

  • 50 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

1 bedroom, down duvets, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, down duvets, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Merida by IHG

Hotel with 2 restaurants, steps from Paseo de Montejo
This smoke-free hotel features 2 restaurants, an outdoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site.
Holiday Inn Merida by IHG offers 213 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Merida by IHG. During your stay, you're just a quick walk from Paseo de Montejo. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Steps from Paseo de Montejo and 4 minutes on foot from Yucatan International Convention Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Merida by IHG offers its guests an outdoor pool and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 14 meeting rooms. Event space at this hotel measures 550 square feet (51 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Merida by IHG. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Mérida hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to noon.
Holiday Inn Merida by IHG has 2 restaurants serving breakfast and lunch.
La Veranda – This restaurant specialises in international cuisine. Open daily.
La Arboleda – This restaurant specialises in Mexican cuisine and serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 360 to 450 for adults and MXN 215 to 250 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • La Arboleda
  • La Veranda

Things to do

  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (550 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Smooth flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 522 per pet, per night, plus a one-time cleaning fee of MXN 522 and a deposit of MXN 2000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 360 to 450 for adults and MXN 215 to 250 for children
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 522 per pet, per night plus a one-off MXN 522 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Merida Mexico
Holiday Inn Merida Mexico
Holiday Inn Merida Mexico Hotel
Inn Merida Mexico Hotel

Holiday Inn Merida by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 837 reviews
Rating 8 - Good. 245 out of 837 reviews
Rating 6 - Okay. 86 out of 837 reviews
Rating 4 - Poor. 29 out of 837 reviews
Rating 2 - Terrible. 24 out of 837 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Mark, Terrace

Disliked: Staff & service
Dirty floors
Stayed 2 nights in Mar 2025

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A a beautiful nine days the property was very well maintained, and the staff was excellent the fitness room which is a priority for me was excellent. We plan on returning.
Stayed 9 nights in Mar 2025

4/10 Poor

Bruce

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew, Enumclaw

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very nice. Beware the Walmart and use the safe for your passport though.
Stayed 1 night in Mar 2025

10/10 Excellent

Mac

Liked: Cleanliness, staff & service, property conditions & facilities
So far so good :)
Stayed 1 night in Mar 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Beautiful hotel!
Stayed 3 nights in Feb 2025

10/10 Excellent

Alejandro, xalapa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for me
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose, Miami

Stayed 2 nights in Jan 2025

8/10 Good

Erhard Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was exceptional. Staff was very courteous and friendly.
Stayed 3 nights in Feb 2025

8/10 Good

Tiffini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and comfortable

Very quiet and quaint. The breakfast was good and my room was comfortable. The ice machine was broken and I spent some time searching around the building for ice. The live music at night with the buffet was great. I would definitely come back when in town.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value in a good location

Good hotel and in a good location. It's not the most chic or modern in terms of interior and furniture, but the service was very good when needed and the room was perfectly comfortable for our needs. The pool is nice, too. I'd say this Holiday Inn represents great value compared to other hotels in the area.
Stayed 4 nights in Jan 2025

6/10 Okay

roberto

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Place is very clean and the staff is amazing , but the place needs a face lift badly. Restaurant is limited and rooms are very outdated, location is good.
Stayed 2 nights in Jan 2025

6/10 Okay

Oscar

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Mildred

Travelled with family
Liked: Cleanliness, staff & service
Conveniently located but property needs some improvements our room pillows and bed has strong smell to humidity to the point that we ended up opening the balcony windows swimming pool area not as good as it looks in the pictures needs maintenance
Stayed 6 nights in Dec 2024

10/10 Excellent

Bethy

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

HOJAE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Martha beatriz

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Maria C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the buffet was great, swimming pool included, didn’t like the shower head in the room, staff was friendly
Stayed 5 nights in Nov 2024

10/10 Excellent

Brayon

Travelled with partner
Liked: Cleanliness, amenities
Every
Stayed 1 night in Nov 2024

10/10 Excellent

Frances

Stayed 3 nights in Sep 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024