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Novotel Metz Centre

4.0 star property

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Exterior
Bar (on property)
Miscellaneous
Miscellaneous
Executive Room, 1 Queen Bed | Premium bedding, free minibar, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
  • Laundry

Explore the area

View in a map
Place Des Paraiges, Centre Saint Jacques, Metz, Moselle, 57000
  • Place, Metz Cathedral
    ‪6 min walk‬
  • Place, Porte des Allemands
    ‪6 min walk‬
  • Place, Centre Pompidou-Metz
    ‪15 min walk‬
  • Airport, Metz (ETZ-Metz - Nancy - Lorraine)
    ‪25 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Premium bedding, free minibar, in-room safe, desk

Executive Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(13 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | Premium bedding, free minibar, in-room safe, desk

Superior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Mercure Grand Hotel Metz Centre Cathédrale
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.1 out of 5, Very good, 399 reviews
The price is €94
includes taxes & fees
30 Nov - 1 Dec
Mercure Grand Hotel Metz Centre Cathédrale

About this property

Novotel Metz Centre

Family-friendly hotel connected to a shopping centre in Metz with a seasonal outdoor pool
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool and conference space. Housekeeping is available on request.
Novotel Metz Centre offers 120 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 23-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Novotel Metz Centre, you're connected to a shopping centre and just a quick walk from Maison de Rabelais. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi in some public areas
  • Enjoy French cuisine and pool views while dining at Novotel cafe
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and 9 meeting rooms
  • On-site recreation includes a gym and a playground
  • Just a 4-minute walk from Place d'Armes and 5 minutes on foot from Musée de la Cour d'Or
  • Pets welcome for a fee
Novotel Metz Centre offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3552 square feet (330 square metres) and includes conference space. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the family-friendly Novotel Metz Centre. Parking is available for a fee.

This 4-star Metz hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
Novotel cafe – Overlooking the pool, this restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 18.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Novotel cafe

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool
  • Shopping centre

Family friendly

  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 3,552 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 23-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 45
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12.00 per pet, per night
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.5 per person
  • Fee for in-room wireless Internet: EUR 0 per stay (rates may vary)
  • Covered self-parking fee: EUR 15 per night
  • Pet fee: EUR 12.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:30 AM to 9:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Hotel Metz Centre
Novotel Metz Centre
Metz Novotel
Novotel Metz
Novotel Metz Centre Hotel
Novotel Metz Centre Metz
Novotel Metz Centre Hotel
Novotel Metz Centre Hotel Metz

Reviews

Novotel Metz Centre Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 275 out of 973 reviews
Rating 8 - Good. 439 out of 973 reviews
Rating 6 - Okay. 168 out of 973 reviews
Rating 4 - Poor. 62 out of 973 reviews
Rating 2 - Terrible. 29 out of 973 reviews

Reviews

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing considering the cost.

The Novotel in Metz was one of the more expensive hotels we have stayed in on our European tour. It is not as classy as we had expected and the decor in the room was dated especially the textured white walls. The plugs in both the sink and shower did not drain well and smelt. The bed was comfortable and pillows fluffy. There is an outside pool but it is very busy with children and not very big. The price of the hotel was not reflected in the stay. The underground parking is shared and smells like a public toilet, payable at the time of leaving.
Stayed 1 night in Jul 2025

10/10 Excellent

Chrys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Janet

Travelled with partner
Liked: Staff & service, property conditions & facilities
Lovely hotel - dining area stunning / staff nice - room tired . The area is awful - but the cathedral was absolutely stunning. Lots of drunks near hotel - a no go for us
Stayed 1 night in Jun 2025

8/10 Good

Émilie

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is great, area around it is very run down. The location being in the centre of the city is amazing but the shopping centre it is within is very bad.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. Views from the room was amazing. Clean room and hallways. Hotel was close to lots of restaurants and shopping.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time The office desk manager was super helpful and nice.
Stayed 3 nights in Mar 2025

8/10 Good

Robert

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas markets at Metz

Nice location and normal Novotel room
Stayed 1 night in Dec 2024

10/10 Excellent

Sumita, Hercules

Stayed 4 nights in Nov 2024

6/10 Okay

Corinne

Travelled with family
Breakfast is outrageously expensive! Hit and miss with the front staff as to whether or not they are friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Easy for restaurants and shops. Hotel is clean and easy to use. Lifts are a bit confusing.
Stayed 1 night in Sep 2024

10/10 Excellent

Irem

Excellent location, really spacious rooms, indoor car park, kids play area just around the corner, very central and really nice pool. They are dog friendly as well. We had such a lovely experience here. Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, breakfast and facilities
Stayed 1 night in Aug 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For business clientele not tourists.

I would say that the hotel is more suitable for a business clientele. The location was central, easy to access and close to all historical sites (therefore very convenient). The inside of the hotel was clean and attractive but the outside was a 1970s concrete jungle of a mess. Staff were not too knowledgeable and clearly did not really know their own city - they were no tourist information center - but they were friendly and courteous.
Stayed 1 night in Aug 2024

10/10 Excellent

Hannah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay here, extremely comfortable and great facilities for families! However, the presence of security guards with alsatians was a bit worrying. It didn’t feel unsafe per se, however the fact that security with dogs was needed made it feel like there might be trouble! The breakfast was good, although the bacon wasn’t properly cooked. Great selection of continental items.
Stayed 1 night in Aug 2024

10/10 Excellent

roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and ease of visiting the area. Food great. Breakfast great. Pool great.
Stayed 1 night in Aug 2024

6/10 Okay

Donna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit dusty and rustic. In a good location.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Good breakfast. Unappealing decor above the first floor. Very slow elevators
Stayed 1 night in Jun 2024

6/10 Okay

Detlef

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wry central, very safe, large rooms
Stayed 3 nights in Jun 2024

10/10 Excellent

Bjorn

Stayed 2 nights in Jun 2024