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NH Collection Mexico City Reforma

4.0 star property

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Photo gallery for NH Collection Mexico City Reforma

Meeting facility
Premium Room, Terrace ((2 Double Beds)) | 1 bedroom, premium bedding, minibar, in-room safe
Exterior
Meeting facility
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar

Explore the area

View in a map
Liverpool No 155, Mexico City, 06600
  • Place, Angel of Independence Monument
    ‪7 min walk‬
  • Place, Paseo de la Reforma
    ‪7 min walk‬
  • Place, U.S. Embassy
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room

8.8 out of 10
Excellent
(74 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Superior Room (2 Double Beds)

Superior Room (2 Double Beds) | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room (2 Double Beds)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (2 Double Beds)

Premium Room (2 Double Beds) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room (2 Double Beds)

8.4 out of 10
Very good
(7 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room

8.0 out of 10
Very good
(33 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

9.0 out of 10
Wonderful
(9 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Terrace ((2 Double Beds))

Premium Room, Terrace ((2 Double Beds)) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, Terrace ((2 Double Beds))

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Terrace

Suite, Terrace | 1 bedroom, premium bedding, minibar, in-room safe

Suite, Terrace

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Terrace (View)

Premium Room, Terrace (View) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, Terrace (View)

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Extra Bed 2 adults + 1 child)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Extra Bed 2 adults + 1 child)

  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Corner (View, Extra Bed, 2 adults + 1 child)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Corner (View, Extra Bed, 2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

NH Collection Mexico City Reforma

Eco-certified hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
NH Collection Mexico City Reforma offers 306 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the breakfast at NH Collection Mexico City Reforma. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument
  • Airport, shopping centre and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
NH Collection Mexico City Reforma offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 16 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-certified NH Collection Mexico City Reforma. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
NH Collection Mexico City Reforma has a restaurant on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 689
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 630 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Self-parking fee: MXN 208 per day
  • Valet parking fee: MXN 208 per day
  • Pet fee: MXN 630 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 689 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Collection Mexico City Reforma offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel NH Mexico City
Nh Hotel Mexico City
Nh Hotels Mexico City
Nh Mexico City Hotel Mexico City
NH Mexico City Reforma
NH Mexico City Reforma Hotel
Reforma Hotel
NH Collection Mexico City Reforma Hotel
Collection Reforma Hotel
NH Collection Mexico City Reforma
Collection Reforma
NH Collection Mexico City Reforma Hotel
NH Collection Mexico City Reforma Mexico City
NH Collection Mexico City Reforma Hotel Mexico City

Reviews

NH Collection Mexico City Reforma Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 767 out of 1500 reviews
Rating 8 - Good. 346 out of 1500 reviews
Rating 6 - Okay. 171 out of 1500 reviews
Rating 4 - Poor. 113 out of 1500 reviews
Rating 2 - Terrible. 103 out of 1500 reviews

Reviews

8/10 Good

Peter, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
The gym was an added bonus.
Stayed 8 nights in Jun 2025

2/10 Terrible

Ottoniel

Travelled with family, Business traveller
No me dieron habitación que tenía confirmado y no pude hospedarme fue una experiencia mala
Stayed 1 night in Jun 2025

8/10 Good

Zoila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's Ok
Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 3 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

2/10 Terrible

Dessrie

Disliked: Cleanliness, amenities, property conditions & facilities
After a long flight we arrived at the hotel and they cancelled our booking without notice. They said their hotel was fully booked. Mind you I booked the room 3 months in advance. Luckily we went to a nearby hotel and booked a spacious room with better service.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ivette, Monterey Park

Travelled with partner
Liked: Amenities, property conditions & facilities
The staff at this hotel was so friendly And welcoming, Especially Jesus from the front desk He walked us to our room and explained all services. He Was so helpful and welcoming. I had forgotten My toothbrush and the hotel provided a new one. The hotel is located in such a good area for coffee bars, and food . Will be coming here again
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Stayed 4 nights in May 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall experience was great but the front desk staff were rude at the end of our trip.
Stayed 1 night in May 2025

8/10 Good

Gregory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, close to many dining options, friendly staff, I'll stay here again should I ever return to CDMX
Stayed 3 nights in May 2025

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Lester Hidalgo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience
Stayed 8 nights in May 2025

10/10 Excellent

Chris, la habra

Stayed 2 nights in May 2025

10/10 Excellent

Carlos

Stayed 3 nights in May 2025

6/10 Okay

Kimberly

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Stayed 3 nights in May 2025

4/10 Poor

Katrina

Disliked: Cleanliness, property conditions & facilities, room comfort
The first impression of the hotel was nice. Very fresh and clean lobby. The rooms were not as upgraded as expected. There was a ceiling leak at 1am. They had to come and repair. They did not offer for us to more rooms. They also left the dirty water towels on the ground. We had to ask them to come and clean our room and they just swept away the dirt but didn’t mop the floors. We told the front desk and they did not offer any compensation for the inconvenience. Would not stay at this hotel again.
Stayed 3 nights in May 2025

10/10 Excellent

Leonardo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Safety and quiet area
Stayed 4 nights in Mar 2025

10/10 Excellent

rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good quality but first floor night club playing loud music all night long
Stayed 4 nights in May 2025

10/10 Excellent

Pascual

Stayed 5 nights in May 2025

10/10 Excellent

Ikuo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean, and the staff was very helpful. The breakfast is delicious!
Stayed 4 nights in May 2025

10/10 Excellent

Juan D

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 2 nights in May 2025

10/10 Excellent

Alfredo, san diego

Stayed 2 nights in May 2025