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The Westin Santa Fe, Mexico City

4.5 star property

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Photo gallery for The Westin Santa Fe, Mexico City

Lounge
Bar (on property)
Presidential Suite, 1 Double Bed, Valley View | Bathroom | Shower, free toiletries, hair dryer, bathrobes
Pool
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Javier Barros Sierra 540, Lomas Santa Fe, Mexico City, 01219
  • Place, Samara Shops
    ‪3 min walk‬
  • Place, Tecnologico de Monterrey - Santa Fe
    ‪10 min walk‬
  • Place, Expo Santa Fe Mexico
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪56 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(21 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed, Valley View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Suite, 1 King Bed, Valley View

7.0 out of 10
Good
(4 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner | Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Suite, 1 King Bed, Corner

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Valley View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Valley View

9.0 out of 10
Wonderful
(2 reviews)
  • Valley view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed, Valley View

Club Suite, 1 King Bed, Valley View | Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Suite, 1 King Bed, Valley View

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 Double Bed, Valley View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Presidential Suite, 1 Double Bed, Valley View

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Indoor pool
JW Marriott Hotel Mexico City Santa Fe
Santa Fe
  • Pool
  • Hot tub
  • Spa
  • Restaurant
4.5 out of 5, Wonderful, 802 reviews
The price is €183
includes taxes & fees
10 Jul - 11 Jul
JW Marriott Hotel Mexico City Santa Fe

About this property

The Westin Santa Fe, Mexico City

Along with 6 restaurants, this smoke-free hotel has a full-service spa and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site. Housekeeping is available on request.
The Westin Santa Fe, Mexico City offers 259 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. This individually decorated and furnished accommodation has separate dining areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels, pay-per-view films and Netflix. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a hot tub, a steam room and a 24-hour fitness centre.
Heavenly Spa has 7 treatment rooms, including rooms for couples. Services include sports massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Westin Santa Fe, Mexico City. During your stay, you'll be connected to the convention centre and just a quick walk from Samara Shops. Enjoy features like free WiFi in public areas, plus 6 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at one of the 6 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to massages, body treatments or manicures and pedicures at Heavenly Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • 5 minutes by car from Paseo de la Reforma and 12 minutes from World Trade Center Mexico City
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Westin Santa Fe, Mexico City offers its guests a full-service spa, a hot tub, and a steam room. There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1100 square feet (102 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury The Westin Santa Fe, Mexico City. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11:30 AM.
The Westin Santa Fe, Mexico City has 6 restaurants serving breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Secured, covered parking on site (MXN 140 per night)
  • Secured, covered valet parking on site (MXN 140 per night)
  • RV/bus/lorry parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11:30 AM for a fee: MXN 660 for adults and MXN 330 for children
  • 6 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Market Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,100 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lift (60 centimetre wide door)
  • Portable bathtub seat
  • Smooth flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: MXN 1800

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per pet, per stay, plus a one-time cleaning fee of MXN 1000 and a deposit of MXN 1000 per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 660 for adults and from MXN 330 for children
  • Airport shuttle fee: MXN 3180.60 per vehicle (return, maximum occupancy 2)
  • Covered self-parking fee: MXN 140 per night
  • Valet parking fee: MXN 140 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per pet, per stay plus a one-off MXN 1000 cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: MXN 1800

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The Westin Santa Fe, Mexico City offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Westin Hotel Mexico City Santa Fe
Westin Mexico City Santa Fe
Westin Santa Fe Mexico City
The Westin Santa Fe Mexico City Hotel Mexico City
Westin Santa Fe Mexico City Hotel
The Westin Santa Fe Mexico City
The Westin Santa Fe, Mexico City Hotel
The Westin Santa Fe, Mexico City Mexico City
The Westin Santa Fe, Mexico City Hotel Mexico City

The Westin Santa Fe, Mexico City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1000 reviews
Rating 8 - Good. 190 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel; spectacular guest service ♥️
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff. Great restaurant.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place, we love it.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Room was excelent, had an excelent stay.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Lina

Liked: Cleanliness, property conditions & facilities
Good hotel for business trip
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Staff extremely attentive and courteous 5*
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast and spa
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jose Javier Lopez

Liked: Cleanliness, amenities, property conditions & facilities
Great as usual
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Luis Ricardo

Excelente hotel
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

ROSA ISELA

Liked: Cleanliness, property conditions & facilities
Excelente!
Stayed 1 night in Nov 2025
Verified

8/10 Good

charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay, the spa team needs a reminder on service and attention to detail
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Diana

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Courteous staff and good breakfast, especially enjoyed the Mexican treats. Nearby restaurants were also delicious. The hotel itself needs improvement. Our AC did not work despite it being quite loud. We did not have a restful night during our stay due to hot room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here, very safe and comfortable
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities
The hotel is awesome,
Stayed 1 night in May 2024
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

MARY

….
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of restaurants walking distance
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to spend time in Mexico City.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Luis Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel and guest service
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Jose Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay, very nice hotel
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kind of hotel, staff is very kind and helpful..
Stayed 3 nights in Jan 2025

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