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The Westin Santa Fe, Mexico City

4.5 star property

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Photo gallery for The Westin Santa Fe, Mexico City

Pool
Bar (on property)
Lounge
Couples treatment room(s), sauna, steam room, Turkish bath/hammam
Coffee/tea maker

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

View in a map
Javier Barros Sierra 540, Lomas Santa Fe, Mexico City, 01219
  • Place, Samara Shops
    ‪3 min walk‬
  • Place, Tecnologico de Monterrey - Santa Fe
    ‪7 min walk‬
  • Place, Expo Santa Fe Mexico
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪37 min drive‬

Room options

View all photos for Club Lounge Access, Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Club Lounge Access, Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Valley View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 1 King Bed, Valley View

7.0 out of 10
Good
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Corner

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Valley View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Valley View

  • 35 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Valley View

Club Suite, 1 King Bed, Valley View | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Club Suite, 1 King Bed, Valley View

  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed, Valley View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Presidential Suite, 1 Double Bed, Valley View

  • Sleeps 5
  • 1 Double Bed

View all photos for High Floor King Room with Club Lounge Access

1 bedroom, premium bedding, pillow-top beds, in-room safe

High Floor King Room with Club Lounge Access

  • Sleeps 3

View all photos for Two Double Room with City View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Two Double Room with City View

  • Sleeps 4

View all photos for Master Suite with Valley View and Club Lounge Access

1 bedroom, premium bedding, pillow-top beds, in-room safe

Master Suite with Valley View and Club Lounge Access

  • Sleeps 3

View all photos for Presidential Suite with Valley View and Club Lounge Access

1 bedroom, premium bedding, pillow-top beds, in-room safe

Presidential Suite with Valley View and Club Lounge Access

  • Sleeps 5

View all photos for Club Corner Larger King Room with Club Lounge Access

1 bedroom, premium bedding, pillow-top beds, in-room safe

Club Corner Larger King Room with Club Lounge Access

  • Sleeps 3

View all photos for Club Lounge Access, Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Club Lounge Access, Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Lounge Access, Deluxe Room, 1 King Bed, Non Smoking (Corner)

Club Lounge Access, Deluxe Room, 1 King Bed, Non Smoking (Corner) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Club Lounge Access, Deluxe Room, 1 King Bed, Non Smoking (Corner)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Corner 1 Bedroom 1 King Suite Room With Valley View - Club Lounge Access

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Corner 1 Bedroom 1 King Suite Room With Valley View - Club Lounge Access

  • Sleeps 3

View all photos for King Room With Valley View

1 bedroom, premium bedding, pillow-top beds, in-room safe

King Room With Valley View

  • Sleeps 3

View all photos for Deluxe King Room With Club Lounge Access

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe King Room With Club Lounge Access

  • Sleeps 3

View all photos for Deluxe,Club Lounge Access,Guest Room,1 King,Corner Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe,Club Lounge Access,Guest Room,1 King,Corner Room

  • Sleeps 3

View all photos for Deluxe 1 King Guest Room With Skyline View-Club Lounge Access

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe 1 King Guest Room With Skyline View-Club Lounge Access

  • Sleeps 3

View all photos for Deluxe King Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe King Room

  • Sleeps 2

Deluxe King Room With Club Lounge Access

  • Sleeps 3

Deluxe Guest Room, 1 King, Mobility Shower

  • Sleeps 3

King Junior Corner Suite-Non-Smoking

  • Sleeps 3

Similar properties

Outdoor pool, pool loungers
Hilton Mexico City Santa Fe
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,003 reviews
The price is €109
includes taxes & fees
14 Dec - 15 Dec
Hilton Mexico City Santa Fe

About this property

The Westin Santa Fe, Mexico City

Luxury hotel connected to the convention centre in Mexico City with 6 restaurants
Along with 6 restaurants, this smoke-free hotel has a full-service spa and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site. Housekeeping is available on request.
The Westin Santa Fe, Mexico City offers 259 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. This individually decorated and furnished accommodation has separate dining areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels, pay-per-view films and Netflix. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include Access to hot tub, a steam room and a 24-hour fitness centre.
Heavenly Spa has 7 treatment rooms, including rooms for couples. Services include sports massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Westin Santa Fe, Mexico City. During your stay, you'll be connected to the convention centre and within walking distance of Expo Santa Fe Mexico. Enjoy features like free WiFi in public areas, plus 6 restaurants and a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at one of the 6 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to manicures and pedicures, massages or facials at Heavenly Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • 5 minutes by car from Paseo de la Reforma and 11 minutes from World Trade Center Mexico City
  • Airport shuttle service available for a fee
The Westin Santa Fe, Mexico City offers its guests a full-service spa, Access to hot tub, and a steam room. There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1100 square feet (102 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury The Westin Santa Fe, Mexico City. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to noon.
The Westin Santa Fe, Mexico City has 6 restaurants serving breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Secured, covered parking on site (MXN 140 per night)
  • Secured, covered valet parking on site (MXN 180 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to noon for a fee: MXN 350 per person
  • 6 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Market Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,100 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lift (60 centimetre wide door)
  • Portable bathtub seat
  • Smooth flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: MXN 1800

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 per person
  • Airport shuttle fee: MXN 1777 per vehicle (return)
  • Covered self-parking fee: MXN 140 per night
  • Valet parking fee: MXN 180 per night
  • Late check-out fee: MXN 1800

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The Westin Santa Fe, Mexico City offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Westin Hotel Mexico City Santa Fe
Westin Mexico City Santa Fe
Westin Santa Fe Mexico City
The Westin Santa Fe Mexico City Hotel Mexico City
Westin Santa Fe Mexico City Hotel
The Westin Santa Fe Mexico City
The Westin Santa Fe, Mexico City Hotel
The Westin Santa Fe, Mexico City Mexico City
The Westin Santa Fe, Mexico City Hotel Mexico City

Reviews

The Westin Santa Fe, Mexico City Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 640 out of 942 reviews
Rating 8 - Good. 193 out of 942 reviews
Rating 6 - Okay. 60 out of 942 reviews
Rating 4 - Poor. 28 out of 942 reviews
Rating 2 - Terrible. 21 out of 942 reviews

Reviews

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Martis

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Veronica, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here, very safe and comfortable
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Benito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Adolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kind of hotel, staff is very kind and helpful..
Stayed 3 nights in Jan 2025

10/10 Excellent

Adolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnífico
Stayed 8 nights in Dec 2024

10/10 Excellent

Gume, Laredo

Stayed 1 night in Oct 2024

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rafael, Panama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Nov 2024

8/10 Good

FRANCISCO J

Stayed 1 night in Oct 2024

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good, staff kind and helpful. Restaurants are very good cuality.. one item just to comment , your bar is very overpriced on Scotch and liquor,, For Example in every bar and restaurants Chivas 12 price is doubled in price …450.00 for one shot and in every bar in the area costs 200.00 to 2.200.. and so on..
Stayed 6 nights in Sep 2024

10/10 Excellent

Manuel

Stayed 1 night in Aug 2024

10/10 Excellent

Alana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Felipe

Stayed 2 nights in Jul 2024

10/10 Excellent

Brad

Stayed 3 nights in Jul 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. The spa and pool area are small but ok
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jacques Isaac, Mexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Santa Fe offers an exceptional experience with its outstanding service. The staff is incredibly attentive and friendly, ensuring a comfortable and welcoming stay. The facilities are top-notch, from the clean and well-appointed rooms to the delicious dining options. The hotel's convenient location in Santa Fe makes it an ideal choice for both business and leisure travelers. Overall, the Westin Santa Fe excels in providing a memorable and pleasant stay with its exemplary service
Stayed 2 nights in Jun 2024

6/10 Okay

Juan Luis

Stayed 2 nights in May 2024

6/10 Okay

Juan Luis

Business traveller
Liked: Cleanliness, property conditions & facilities
Very expensive for the bad food and terrible room service
Stayed 1 night in May 2024

10/10 Excellent

Adolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is awesome,
Stayed 1 night in May 2024

2/10 Terrible

Raul

Stayed 4 nights in Apr 2024