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The Palms Inn & Suites

3.0 star property

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Photo gallery for The Palms Inn & Suites

Outdoor pool, pool loungers
Creator video
Lobby
Lobby sitting area
Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11750 Mills Dr, Miami, FL, 33183
  • Place, The Palms at Town & Country
    ‪1 min walk‬
  • Place, Regal Kendall Village
    ‪16 min walk‬
  • Place, Kendall Soccer Park
    ‪4 min drive‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(147 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Palms Inn & Suites

Along with an outdoor pool, this smoke-free hotel has a fitness centre and dry cleaning. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
The Palms Inn & Suites offers 97 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at The Palms Inn & Suites. During your stay, you'll be connected to a shopping centre and close to Dadeland Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the proximity to shopping
  • 8 minutes by car from Dadeland Mall and 12 minutes from Dolphin Mall
The Palms Inn & Suites offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. A library, a vending machine, and multilingual staff are also featured at the business-friendly The Palms Inn & Suites. Free self parking is available.

This 3-star Miami hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlson Kendall
Country Carlson Miami Kendall
Country Inn Carlson Miami Kendall
Inn Carlson Kendall
Kendall Inn
Country Inn Miami Kendall
Country Inn Kendall
Country Miami Kendall
Country Kendall
The Palms Inn Suites
The Palms Inn & Suites Hotel
The Palms Inn & Suites Miami
The Palms Inn & Suites Hotel Miami
The Palms Inn Suites Miami Kendall FL
Country Inn Suites by Radisson Miami (Kendall) FL

The Palms Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1107 out of 1849 reviews
Rating 8 - Good. 428 out of 1849 reviews
Rating 6 - Okay. 197 out of 1849 reviews
Rating 4 - Poor. 47 out of 1849 reviews
Rating 2 - Terrible. 70 out of 1849 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
The room was very clean and the front desk was very nice. It was a little outdated and my lamp and plug didn't work in my side of the bed. The shower head wasn't the best but bathroom was extra clean. Overall we had a good visit.
Stayed 3 nights in Nov 2025

10/10 Excellent

ARIADNA, MIAMI

Stayed 1 night in Dec 2025

2/10 Terrible

Irvis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We couldn’t stay at this hotel because a strong, unpleasant smell (Clorox) in the room. As soon as I walked in, there was a noticeable odor that made it hard to relax, I spoke with front desk about it and let them know I have a family member with asthma. They still charged us for one night after multiple attempts from Expedia to obtain a refund.
Stayed 1 night in Nov 2025

10/10 Excellent

Saied

Stayed 1 night in Nov 2025

10/10 Excellent

Egla, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and easy place
Stayed 1 night in Dec 2025

10/10 Excellent

Alberto

Stayed 3 nights in Nov 2025

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, excellent location
Stayed 1 night in Nov 2025

6/10 Okay

Adelia

Liked: Amenities, property conditions & facilities
The moment I walked in there were pot smell. I got the room it was overwhelming cigarette smell! I had to ask for another room. It’s hard to control what people do and if they smoke or not. Front desk people were helpful and nice.it. The conditioner worked well so the humidity went away. Locations is next to Sephora and Kohl’s which is good. Breakfast was good, coffee was good. The view of the cafeteria to the lake and it was nice. There were no traffic and I slept good. Overall good experience.for the money I spent.
Stayed 1 night in Dec 2025

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities
Clean room, great staff. Excellent location
Stayed 2 nights in Nov 2025

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities
Clean room, staff is great.
Stayed 1 night in Nov 2025

10/10 Excellent

Merlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience at The Palms Inn & Suites Kendall! We were in town for a family Thanksgiving, and the hotel exceeded our expectations. The entire property, including our suites, was exceptionally clean and well-maintained. A huge shoutout to the staff, who were warm, welcoming, and made our holiday stay feel effortless. Highly recommend this spot for anyone needing great service and a comfortable, convenient base in Miami.
Stayed 5 nights in Nov 2025

8/10 Good

Ada

Liked: Cleanliness
We stay in room 316 was to my surprise that the water pressure in the bathroom was very poorly, little disappointed this stay, we have stay here several times and always had been great, but this time I will give it a 7 of 10
Stayed 3 nights in Nov 2025

8/10 Good

Luis

Stayed 1 night in Nov 2025

10/10 Excellent

Brandon

Stayed 3 nights in Nov 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Great stay, only issue was there was many ants on the sink, towels, tables, dirty sheets, room was not fully cleaned
Stayed 1 night in Nov 2025

8/10 Good

Lucila

Stayed 1 night in Nov 2025

6/10 Okay

Qing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, the staff is friendly and nice, but the breakfast was not good, the options available were too limited.
Stayed 2 nights in Nov 2025

4/10 Poor

Kimberley, Bodden Town

Stayed 5 nights in Nov 2025

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities
Well received at check in and helpful accomodation. Very clean room. Comfortable bed. All and All an excellent night sleep that didn't make it on time for the complimentary breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy parking. Friendly staff & breakfast adequate.
Stayed 1 night in Nov 2025

2/10 Terrible

Bassam

Disliked: Cleanliness, staff & service, property conditions & facilities
dirty and not clean at all
Stayed 1 night in Nov 2025

8/10 Good

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often…need to add to the breakfast menu
Stayed 3 nights in Oct 2025

6/10 Okay

Tobias

Travelled with family
Liked: Property conditions & facilities
Rooms on 1st floor, easy to hear noisy neighbors. Breakfast, was thin slices of sandwich ham and cold boiled eggs. The decor was nicely done. They’re trying.
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

8/10 Good

Steven

Stayed 4 nights in Nov 2025

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