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The Palms Inn & Suites

3.0 star property

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Photo gallery for The Palms Inn & Suites

Free daily continental breakfast
Exterior
Lobby sitting area
1 bedroom, in-room safe, desk, blackout curtains
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Gym

Explore the area

View in a map
11750 Mills Dr, Miami, FL, 33183
  • The Palms at Town & Country
    ‪1 min walk‬
  • Baptist Hospital of Miami
    ‪5 min drive‬
  • Dadeland Mall
    ‪8 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(123 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | 1 bedroom, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

The Palms Inn & Suites

Lakefront hotel connected to a shopping centre in Miami with free breakfast
Along with an outdoor pool, this smoke-free hotel has a fitness centre and dry cleaning. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
The Palms Inn & Suites offers 97 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at The Palms Inn & Suites. During your stay, you'll be connected to a shopping centre and just a quick walk from The Palms at Town & Country. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • 8 minutes by car from Dadeland Mall and 11 minutes from University of Miami
The Palms Inn & Suites offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. A library, a vending machine, and multilingual staff are also featured at the business-friendly The Palms Inn & Suites. Free self parking is available.

This Miami hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlson Kendall
Country Carlson Miami Kendall
Country Inn Carlson Miami Kendall
Inn Carlson Kendall
Kendall Inn
Country Inn Miami Kendall
Country Inn Kendall
Country Miami Kendall
Country Kendall
The Palms Inn Suites
The Palms Inn & Suites Hotel
The Palms Inn & Suites Miami
The Palms Inn & Suites Hotel Miami
The Palms Inn Suites Miami Kendall FL
Country Inn Suites by Radisson Miami (Kendall) FL

The Palms Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 868 out of 1438 reviews
Rating 8 - Good. 339 out of 1438 reviews
Rating 6 - Okay. 143 out of 1438 reviews
Rating 4 - Poor. 36 out of 1438 reviews
Rating 2 - Terrible. 52 out of 1438 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kendy

Liked: Cleanliness, amenities, property conditions & facilities
Magnificent!
Stayed 1 night in Jun 2025

10/10 Excellent

Michel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service. Very clean and friendly
Stayed 1 night in May 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price close to Baptist Hospital
Stayed 2 nights in Jun 2025

10/10 Excellent

Bimeline

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025

6/10 Okay

rashal

Travelled with family and small children
Not dirty but not so clean. Check in was long. Breakfast wasn’t continental as described.
Stayed 3 nights in May 2025

10/10 Excellent

JONATHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Eric

Travelled with family
Always friendly staff and nice breakfast
Stayed 1 night in May 2025

10/10 Excellent

Francisco Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has an excellent location...everything is near. The roomwas imppecable every day. The breakfast could be better... Tje staff super friendly...always help with everytihng.
Stayed 3 nights in May 2025

10/10 Excellent

Christiana

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite and helpful. We were only there overnight so didn't take advantage of much.
Stayed 1 night in May 2025

10/10 Excellent

Randy

Stayed 1 night in May 2025

10/10 Excellent

Tia-Loren

Stayed 3 nights in May 2025

2/10 Terrible

Timothy

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Bary David

Liked: Cleanliness, property conditions & facilities
Great, near shopping areas
Stayed 4 nights in May 2025

10/10 Excellent

muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my experience was great with this hotel
Stayed 4 nights in May 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Reidy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Kenan

Stayed 7 nights in May 2025

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service
Clean, but a bit dated. Convenient lication
Stayed 1 night in May 2025

10/10 Excellent

Nicole M

Stayed 2 nights in May 2025

8/10 Good

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
I've stayed a few times and the staff is always pleasant and professional. The hotel can use a few upgrades
Stayed 5 nights in May 2025

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jolane

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The location is great. Lots of shopping and restaurants. The place is older but has had a facelift recently it seems. Very clean!
Stayed 3 nights in May 2025

2/10 Terrible

Gokhan

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Roberta, McKees Rocks

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location next to a shopping plaza full of restaurants, clothing, exercise among other businesses. The hotel room room was normal. The shower had an old shower head with very little water pressure. Also after multiple tries of trying to open our door we had to go to the front desk to ask for maintenance. The reservation desk gave us new keys which, after ,4 additional tries with the new key before the door would open. Morning clerk was advised and he was going to notify maintenance. Breakfast is only from 7-930 and, not even coffee is available until that time. All in all it was a nice stay for all we had to do while in town. Would stay there again.
Stayed 3 nights in May 2025

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