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Valley Plaza Inn

2.0 star property

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Sauna

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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5221 Bay City Rd, Midland, MI, 48642
  • Place, Great Hall Banquet and Convention Center
    ‪2 min walk‬
  • Place, Midland Mall
    ‪6 min drive‬
  • Place, Midland Center for the Arts
    ‪9 min drive‬
  • Airport, Saginaw, MI (MBS-MBS Intl.)
    ‪11 min drive‬

Room options

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The price is €92
includes taxes & fees
23 Jun - 24 Jun
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About this property

Valley Plaza Inn

2 indoor pools, a fitness centre and a sauna are available at this smoke-free hotel. Free continental breakfast, free wired Internet in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a hot tub and coffee/tea in a common area. Housekeeping is available on request.
Valley Plaza Inn offers 162 air-conditioned accommodations with a safe and coffee/tea makers. LED televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Valley Plaza Inn, you're just a quick walk from Great Hall Banquet and Convention Center. Features include free breakfast, free self-parking and free wired Internet.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the 2 indoor pools or soak in the hot tub
  • Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym and a sauna
  • 7 minutes by car from Dow Diamond and 8 minutes from The Tridge
Valley Plaza Inn offers its guests 2 indoor swimming pools, a hot tub, a sauna, and a fitness centre. Wired Internet is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 33906 square feet (3150 square metres) and includes conference space. A children's pool, a vending machine, and a garden are also featured at the family-friendly Valley Plaza Inn. Self parking is free.

This Midland hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 2 indoor pools
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Gym
  • Hot tub
  • Sauna

Family friendly

  • 2 indoor pools
  • Bowling alley
  • Children's pool
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • 33,906 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Valley Inn
Best Western Valley Plaza
Best Western Valley Plaza Inn
Best Western Valley Plaza Inn Midland
Best Western Valley Plaza Midland
Plaza Valley
Best Western Midland
Best Western Valley Plaza Hotel Midland
Midland Best Western
Valley Plaza Inn Hotel
Valley Plaza Inn Midland
Best Western Valley Plaza Inn
Valley Plaza Inn Hotel Midland

Valley Plaza Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 144 out of 510 reviews
Rating 8 - Good. 185 out of 510 reviews
Rating 6 - Okay. 92 out of 510 reviews
Rating 4 - Poor. 48 out of 510 reviews
Rating 2 - Terrible. 41 out of 510 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants in the bathroom also cobwebs under vanity.
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a lot of renovations…. Have stayed there before, has really gone down hill
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Johanna

Disliked: Cleanliness, property conditions & facilities, room comfort

Would not recommend.

The hotel is VERY dated and in need of updating. Dirty carpets, broken screens, overall very scary. Located just off the highway and not close to any restaurants.
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Samuel M

Bed was uncomfortable. Needed a face lift.
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Laura Mary

Disliked: Amenities, property conditions & facilities
This property is no longer a Best Western. The desk clerk was very kind but the room was unsatisfactory. Carpet dirty and wrinkled, toilet did not work properly and was af ceiling in poor condition. We drove 3 hrs home rather than stay
Stayed 1 night in Sep 2021
Verified

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Michelle

Disliked: Cleanliness, property conditions & facilities, room comfort
The asphalt parking lot was softer than the bed we slept on.
Stayed 6 nights in Aug 2021
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Trip for Keith

It was for a concert. Whole family went. Wanted 2 rooms close by. They were separated by a ways. And beds were a little uncomfortable. But overall okay stay
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Tamara

Disliked: Property conditions & facilities
The mattress was horrible! Neither of us slept. The hotel had no extra pillows and the ones on the bed were very small squares and just not at all supportive! Bathroom is very old and the tub had rust on it! Not at all satisfied with this particular Best Western in Midland MI. We frequently use other best western properties so I’m really surprised this one has their name.
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

tracy

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They charged me for the two rooms when I had already prepaid on expedia
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ss
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice quiet and clean room. The common areas were a bit dirty and the breakfast was disappointing. The kiddie pool, arcade, and sauna were not open unfortunately.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Room did not get cleaned as it was suppose to after 2 nights.
Stayed 3 nights in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
House keeping never came by the whole time I was there. Very little hot water.
Stayed 3 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to visit neighboring sites.
Stayed 3 nights in Jul 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Parking area looked deserted, I thought they were closed. Check-in was ok, but when I came back with a problem (poor ac ) the night manager was rather hostile. The rooms looked very nice with the brick walls, but like the hallways , there seemed to be an odor of stale cigarette smoke. Perhaps, the odor was absobed by the bricks over time.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice patio with chairs to enjoy the outdoor area
Stayed 1 night in Jul 2021
Verified

8/10 Good

Anita

Liked: Staff & service
Swimming area awesome!
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find location, clean rooms, secure, nice staff.
Stayed 4 nights in Jul 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures make this hotel look pretty good! Don't be fooled. My husband and I stayed recently and agreed if the management were different this place could be great. The staff seemed annoyed we were there. There was a food wrapper on the floor in our room. The tub wouldn't drain properly, and the carpet felt moist. The breakfast was limited because of low staff due to COVID, which is understandable. However, we felt like we were on a scavenger hunt to find everything. There was no rhyme or reason as to where food was placed and it was hard to find anything. We were so happy when we left that we didn't have to go back. Spend the extra money and stay closer to downtown Midland!
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Not a good continual breakfast rooms smelled hot tub out of order
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Near where we wanted to stay - Valley Plaza. also wanted swimming pool. Elevator didn't work one evening. No one at desk when we needed more shampoo & washcloths. staff brought them up, but the washcloths were stained & dirty looking. Ick!
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked into our hotel Best Western Valley Plaza Inn, on 6/24 without knowing the hotel did NOT have hot water. We called the front desk the next morning and they said, “they didn’t know when it would be fixed”. We were supposed to stay there again on 6/28 but, I asked, if they had hot water and 25 minutes later the General Manager comes out and say, “No it is not fixed yet”. So, we did not stay that night.
Stayed 1 night in Jun 2021
Verified

2/10 Terrible

renee m

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This location has gone to the potty. I’ve traveled here for 26 years and this is the worst. The bathroom was dirty. No staff for breakfast. Pool was closed even after I contacted and it was confirmed open prior to booking. Bathroom full of bugs. We were told that there was nothing that could be done. No management to handle issues.
Stayed 4 nights in Jul 2021
Verified

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun times

The stay was great, the small was closed but otherwise it was a great stay. The grandkids and I love staying here.
Stayed 1 night in Jun 2021

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