Uptown Palace

4.0 star property
VIP Access

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Photo gallery for Uptown Palace

Presidential Suite (Duomo view) | View from room
1 bedroom, premium bedding, down duvets, minibar
Front of property
Suite (Duomo view) | Living area | 32-inch flat-screen TV with satellite channels, TV, first-run films
Suite (Duomo view) | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Via Santa Sofia N.10, Milan, MI, 20122
  • Place, Piazza del Duomo
    ‪8 min walk‬
  • Place, Cathedral of Milan
    ‪8 min walk‬
  • Place, Galleria Vittorio Emanuele II
    ‪11 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Double or Twin Room

8.8 out of 10
Excellent
(42 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Room

9.0 out of 10
Wonderful
(21 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Deluxe Room

8.6 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite (Duomo view)

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double Room Single Use

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Double Room Single Use

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Superior Double Room Single Use

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Presidential Suite (Duomo view)

  • 101 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room

  • Sleeps 2

Superior Room

  • Sleeps 2

Presidential Suite With Duomo View

  • Sleeps 4

Executive Suite with Duomo View

  • Sleeps 4

Classic Single Room

  • Sleeps 1

Deluxe King Room

  • Sleeps 3

Junior Suite

  • Sleeps 3

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About this property

Uptown Palace

Hotel with a restaurant, a short walk to Piazza del Duomo
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site.
Uptown Palace offers 165 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Uptown Palace. During your stay, you're just a quick walk from Piazza del Duomo. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Up Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Piazza del Duomo and Cathedral of Milan
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 5 meeting rooms, and limo/town car service.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Uptown Palace. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Milan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Up Restaurant – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 23 per night); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Up Restaurant

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (70 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • First-run films
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Airport shuttle fee: EUR 140 per person (one-way)
  • Airport shuttle fee per child: EUR 120 (one-way), (up to 18 years old)
  • Nearby parking fee: EUR 23 per night (2625 ft away)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Uptown Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 015416-ALB-00421, IT015146A1DREVIGX3
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Uptown Palace
Uptown Palace Hotel
Uptown Palace Hotel Milan
Uptown Palace Milan
Uptown Palace Hotel
Uptown Palace Milan
Uptown Palace Hotel Milan

Uptown Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1010 reviews
Rating 8 - Good. 224 out of 1010 reviews
Rating 6 - Okay. 98 out of 1010 reviews
Rating 4 - Poor. 44 out of 1010 reviews
Rating 2 - Terrible. 46 out of 1010 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Connie

Stayed 1 night in Jul 2025

10/10 Excellent

Davide

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Ali, San Ramon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Construction activity was a big nuisance. Hotel was very good. Top floor restaurant view is amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nadir

Stayed 1 night in Jul 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Nour

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location. Easy all to duomo and shopping streets
Stayed 1 night in Jul 2025

8/10 Good

Kristin

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice stay. Staff pleasant and efficient. Love the location. Room upgrade and other great perks for Gold membership. Lovely! Grazie : ) Will be returning very soon.
Stayed 1 night in Mar 2025

10/10 Excellent

Bashar

Great
Stayed 2 nights in Jun 2025

2/10 Terrible

Maha, Edinburgh

Stayed 1 night in Jun 2025

4/10 Poor

Noushin, Irvine

Travelled with family
Disliked: Staff & service, property conditions & facilities
We did not receive any extras for our VIP status. The rooms were low floor and far away from each other I requested connecting or close to each other rooms but did not accommodate. On leaving, requested taxi to train station . they told us we had to come downstairs to request it. It made us late and missed train . left jacket in closet. They found it but want me to pay 100 euro for sending it to me ?!! area in front of hotel is a mess and not accessible
Stayed 2 nights in Jun 2025

4/10 Poor

Christian

Business traveller
Liked: Cleanliness, staff & service

Good location, but more more attention needed.

Nice friendly staff, but did t pay attention when checking me in, didnt get and upgrade as per my gold status, ( but maybe it wasn't available so could live with my choice) but also didnt have a bottle of wine in my room as promised. So overall a bit disappointing as there are no attention to detail.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay! The staff were friendly and accommodating, creating a warm and welcoming environment. Many attractions were easily accessible on foot, and the overall atmosphere was fantastic. I highly recommend this place!
Stayed 3 nights in May 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Great location. Was easy to walk to the Duomo and Galleria Vittorio Emanuelle II
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Not what it used to be…

Uptown palace used to be super consistent and I’ve stayed there numerous times over the years. The location is great, but sadly now, that’s all that’s going for it. The room smelled when I check in, the carpets are old, mold in the corners of the bathroom shower and fixtures need a lot of TLC. Top it all off the soundproof rooms are NOT soundproof to the outside. I could hear every conversation, car horn and siren. I had to crank a noise machine to sleep. That being said the bed was pleasant and the a/c worked great! A big plus for Italy!
Stayed 2 nights in Jun 2025

8/10 Good

Rajesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, smart hotel, neat and clean and has the basic amenities for a pleasant, comfortable and enjoyable experience with friendly and welcoming staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Pasquale

Stayed 3 nights in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Well located, clean, good value, kind service
Stayed 2 nights in Jun 2025

8/10 Good

Rufina, SOMERSET

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Debra

Stayed 2 nights in May 2025

10/10 Excellent

Melany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estubo genial el hotel estaba cerca de todo y la atencion fue de primera.De hecho nos dieron una habitacion ejecutiva porque se habian acabado la que habiamos reservado.
Stayed 1 night in Jun 2025

8/10 Good

veeraiah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and hospitable
Stayed 5 nights in Jun 2025

8/10 Good

Marie

Stayed 5 nights in Jun 2025

6/10 Okay

Mohammad, Huntington Beach

Stayed 6 nights in Jun 2025

10/10 Excellent

Nilda

Liked: Cleanliness, amenities, property conditions & facilities
Excelente!!
Stayed 3 nights in Jun 2025