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Best Western Germantown Inn

2.5 star property

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Photo gallery for Best Western Germantown Inn

Relax by the pool surrounded by a calm atmosphere and comfortable seating.
Relax in a spacious room with a large bed, separate seating area, and bathtub.
Welcome to our hotel, where guests can check in at the central reception desk, featuring a computer monitor and a wall-mounted clock.
Fully equipped kitchen with a long counter, coffee machine, toaster, refrigerator, and glass display case.
Relax in a spacious room with a large flat-screen TV, comfortable seating area, and a stylish bathtub.

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
W 190 N 10862 Commerce Circle, Village of Germantown, WI, 53022
  • Harley Davidson Factory
    ‪4 min drive‬
  • Cabela's
    ‪7 min drive‬
  • Froedtert Menomonee Falls Hospital
    ‪8 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪40 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | Desk, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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4.3 out of 5, Excellent, (778)
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About this property

Best Western Germantown Inn

Suburban hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Best Western Germantown Inn offers 46 accommodations with free newspapers and coffee/tea makers. 43-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Village of Germantown hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western Germantown Inn. During your stay, you'll be close to Old Falls Village Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 5-minute drive from Old Falls Village Park and 5 minutes from Harley Davidson Factory
Best Western Germantown Inn offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served. Event space at this hotel measures 398 square feet (37 square metres) and includes conference space. The business-friendly Best Western Germantown Inn also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Village of Germantown hotel is smoke free.

Guests are served a free breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 398 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Built in 1997
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Germantown
Best Western Germantown Inn
Germantown Inn
Best Western Germantown Inn Village of Germantown
Best Western Germantown Village of Germantown
Hotel Best Western Germantown Inn Village of Germantown
Village of Germantown Best Western Germantown Inn Hotel
Best Western Germantown
Hotel Best Western Germantown Inn
Best Western Germantown Inn Hotel
Best Western Germantown Inn Village of Germantown
Best Western Germantown Inn Hotel Village of Germantown

Best Western Germantown Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 314 out of 609 reviews
Rating 8 - Good. 201 out of 609 reviews
Rating 6 - Okay. 64 out of 609 reviews
Rating 4 - Poor. 21 out of 609 reviews
Rating 2 - Terrible. 9 out of 609 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daphne

Stayed 2 nights in Apr 2025

10/10 Excellent

Brittany

Liked: Cleanliness, amenities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

BC

Stayed 1 night in Mar 2025

10/10 Excellent

Daphne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kewon

Travelled with family and small children
Liked: Amenities
I will be back !
Stayed 1 night in Feb 2025

10/10 Excellent

Christi

Stayed 2 nights in Feb 2025

4/10 Poor

Annabell

Liked: Cleanliness
Disliked: Staff & service
BED BUGS
Stayed 2 nights in Jan 2025

8/10 Good

Homer

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Ralph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Cathy, Rensselaer

Liked: Staff & service
Na
Stayed 1 night in Dec 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quiet!

Very quiet, clean, comfortable room!
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Ronnie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Out of date

Easy to find and quiet location. Extremely outdated and dirty, room had bugs so we left early.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay yesterday was amazing. The room was very clean and the staff so nice. It was quiet with zero noise from the road outside. The water pressure in the shower was great, again everything was very clean and well kept. Their continental breakfast was also very good. We would definitely stay here again.
Stayed 1 night in Nov 2024

6/10 Okay

Jamie

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Family time

I booked a place close to family so they could come visit and the 2 kids could swim. I was informed by owner i could not have unregistered guests swim for liability reasons. This was a first for me. I offered to pay a fee and he said it was against the rules but he would allow it for one hour. I asked if there was a sitting room we could order pizza and visit and he said no. But there is clearly a breakfast room. The place was almost empty. I have done this at several other hotels and everyone else has been very accommodating. The kids swam for an hour and we went out to dinner. They were gone by 8. The night clerk was very nice to us. I could understand if the place was busy and there were a bunch of us and we were unruly. There were 2 registered guests and 5 family visitors and 2 wanted to swim. Other than that, the place was quiet (almost empty on a Saturday) , the bed was ok to sleep in. The room was nice size with microwave and fridge. Basically clean except for a couple lady bugs in the room. The furnishings are dated but in ok condition. Breakfast was fine except for dry pastry. The lobby looks very nice and well kept.
Stayed 1 night in Nov 2024

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Jake

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and tucked away
Stayed 1 night in Nov 2024

8/10 Good

joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic & well run property. Attentive staff. Scrumptious breakfast daily .
Stayed 2 nights in Oct 2024

8/10 Good

Cynthia

Staff was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet hotel outside of town

The hotel is on the edge of town visible from the main road, but accessed from several side roads. This contributed to the quiet environment inside and out. My single queen room was clean, bed comfortable. The breakfast offered hot and cold options. I checked in and out during no peak hours, and summoned a desk clerk by using the phone at the desk, per instructions. I would stay here again when passing through.
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024