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Surfside Beach Resort by Counts - Oakes Resort Properties

3.5 star property

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Photo gallery for Surfside Beach Resort by Counts - Oakes Resort Properties

2 Bedroom, Partial View | View from room
A multi-story hotel with balconies, surrounded by palm trees and a well-maintained lawn.
Two Bedroom Two Bath | View from room
Outdoor spa tub
Restaurant

Reviews

6.2 out of 10

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant

Explore the area

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1096 Scenic Gulf Dr, Miramar Beach, Miramar Beach, FL, 32550
  • Place, Miramar Beach
    ‪2 min walk‬
  • Place, Golf Course At Seascape Resort
    ‪10 min walk‬
  • Place, Silver Sands Premium Outlets
    ‪2 min drive‬
  • Airport, Fort Walton Beach, FL (VPS-Northwest Florida Regional)
    ‪38 min drive‬

Room options

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About this property

Surfside Beach Resort by Counts - Oakes Resort Properties

Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and a sauna. Housekeeping is not available.
Surfside Beach Resort by Counts - Oakes Resort Properties offers 47 accommodations with DVD players and coffee/tea makers. Rooms open to furnished balconies. Televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Miramar Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply).

2 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a private beach, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.
Our customers tell us that they enjoy the overall property condition at Surfside Beach Resort by Counts - Oakes Resort Properties. During your stay, you're just a quick walk from Miramar Beach. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the pool bar
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Amenities include laundry facilities and a lift
  • On-site recreation includes a private beach, tennis courts and a gym
  • Steps from Miramar Beach and a 4-minute drive from Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links
Step outside to unwind on the white sand beach. After a day at the beach, enjoy amenities at Surfside Beach Resort by Counts - Oakes Resort Properties such as an outdoor pool, a children's pool and a fitness centre.

There's a restaurant on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi.

This 3.5-star Miramar Beach hotel is smoke free.

Royal Palm Grille – On-site steakhouse.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • A poolside bar
  • A restaurant

Restaurants on site

  • Royal Palm Grille

Things to do

  • 2 hot tubs
  • Basketball
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Tennis
  • Volleyball

Family friendly

  • Children's pool
  • DVD player
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • No housekeeping service
  • Wedding services

Outdoors

  • Beach loungers
  • On a private beach

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 16 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 25

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 7 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay
  • Breakage deposit: USD 750 per stay (for guests aged under 25 years old)
  • Spring Break deposit: USD 750 per stay for guests aged under 25 years old staying between 24 February and 06 April
  • Resort fee: 10 per cent of room rate
The resort fee includes:
  • Beach access
  • Fitness centre access
  • Laundry facilities
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: USD 160.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 7 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Surfside Beach Miramar Beach
Surfside Beach Resort Miramar Beach
Surfside Beach Counts-Oakes Properties Miramar Beach
Surfside Beach Counts-Oakes Properties
Surfside Beach Resort Counts-Oakes Resort Properties
Surfside Beach Resort by Counts Oakes Resort Properties
Surfside Beach Resort by Counts Oakes Resort Properties
Surfside Beach Resort by Counts-Oakes Resort Properties Destin
Surfside Beach Resort
Surfside Beach Resort by Counts Oakes Resort Properties
Surfside Beach Resort by Counts - Oakes Resort Properties Hotel

Surfside Beach Resort by Counts - Oakes Resort Properties Reviews

Reviews

6.2
Rating 10 - Excellent. 25 out of 124 reviews
Rating 8 - Good. 25 out of 124 reviews
Rating 6 - Okay. 27 out of 124 reviews
Rating 4 - Poor. 29 out of 124 reviews
Rating 2 - Terrible. 18 out of 124 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

David W.

Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy

Not satisfying *

The room was not clean dirt under bed ..lights not working .. not what we was expecting for price we paid.. faucet leaking.. we have pictures of dirt under bed .. had maintenance fix light bulbs..sorry only telling the truth... God bless yall if you think this was normal....*
Stayed 4 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Very dated and very poorly kept common areas. Window shades were broken or missing. Light bulbs were burned out or did not work. Washer and dryer needs maintenance. Good location and loved that we had reserved chairs and umbrella.
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Sheletha S.

Liked: Check-in, communication, location, listing accuracy

3 Day Getaway!

Super easy reservation and check in process. Very efficient! We came to to beach to be out and about, the room was perfect for what we needed!! The only thing I would have preferred different would have been a bit larger refrigerator. Would definitely recommend!!
Stayed 3 nights in Jul 2019
Verified

2/10 Terrible

sanghee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I never wanted to go again!!!!!!

도착해서 주차증을 받았고 거기에 방번호가 있어습니다. 그러나 방의 비밀전호를 몰라 들어가지 못했습니다. 경비원에서 도움을 받아 어렵게 들어간 방. 호텔스닷컴 고객센터에 전화해서 비밀번호를 물어보니 그 방이 나의 방이 아니하고 했습니다. 우리는 새로운 방의 번호와 비밀번호를 받아 체크인했습니다 우리는 도착한지 세시간만에 우리의 방으로들어왔습니다. 객실은 결코 깨끗하지 않습니다 바닥은 모래로 가득햇고 화장실엔 쓰다가 걸어둔 수건이 걸려 있었습니다. 이층침대의 이불은 더러웟습니다. 베란다 역시 더러 웟습니다. 다시는 가고싶지 않은 리조트였습니다. I got a parking ticket when I arrived and I got a room number there. However, I could not enter the room's secret sign. A difficult room with help from a security guard. When I called the Hotels.com Customer Center and asked for a password, it wasn't my room. We checked in with a new room number and password. We entered our room three hours after arrival. The rooms are never clean. The floor was full of sand and the bathroom had a towel hanging from it. The bunk beds are dirty. The porch was also dirty. It was a resort I never wanted to go again.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not impressed

My mother and I rented a condo at surfside for a quick birthday trip. The room was tidy, however, there was a thick layer of dust on EVERYTHING made you feel like things were not very clean. The Condominium was okay, very run down. the pool area was not very impressive and VERY rundown. The best part of staying here was just not having to drag chairs back and forth from the beach everyday. We will not becoming back.
Stayed 4 nights in Jul 2019
Verified

2/10 Terrible

Shelly

Disliked: Staff & service

Contract vs being decent. They are not the latter

Booked and 2 hours later noticed the cleaning fee. I called the management company and they would not let me cancel with a refund.. turned out I had a change in plans and didn’t stay at all.. I asked if I can at least have the cleaning fee refunded and they refused. I can’t speak for the room but, the service was poor.
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surfside Resort was not what I paid for

Having to pay an additional $435 just to get my room assignment was not what I paid for. Also having no services; cleaning and maintenance, etc. in a room that Motel 6 would consider a fixer upper also was not what I paid for either. Either advertise the true price correctly or work with property owners to manage the expectations.
Stayed 7 nights in Jul 2019
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great place to stay. Convenient location. Walk across the street to the beach.
Stayed 7 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Took them a day to give us the reast bands for the pool. It was hot in the room. Their air condition didn't work well. The room was not well cleaned, towels had hair from other people, not well mopped. The room was outdated. One lamp didn't work, 2 broken chairs in the balcony. I really felt disappointed of this room i feel like i payed too much for what we went through.
Stayed 3 nights in Jun 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, TV didn't work , master bed was broken and the owner wouldn't discount the first night stay.
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The resort it’s self was great, but our room was dirty. A lot of dust, dirty pillows, trash under the bed, stuff splattered on the walls, the showers were kind of gross. The washing machine didn’t work and when we ran the dishwasher it smelled really bad. What is the cleaning fee for?
Stayed 3 nights in Apr 2019
Verified

2/10 Terrible

zahra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Reservation # 319308 Itin: 155636277217 To whom it may concern: I am to inform you of my complete dissatisfaction with this property and lack of proper disclosure at the time of booking which in fact has cause us a great hardship during our vacation. Problems are as follows: 1- the room is located directly cross the gym and adjacent to the entrance to the tennis / basket ball court and rec area. The number of guest using that area is overwhelming and it was a constant traffic day and night specially kids bouncing balls in the hallway on the way in or outside of the court up to midnight. 2- room located directly cross from the parking garage and constant slamming of the doors and remote locking or unlocking the cars was a constant beeping into our ears day and night. 3- the construction of this building is very poorly done as there absolutely no insulation for sounds barrier we could hear every conversation clearly going through the hallways and also our next room neighbor which was very disturbing hearing every detail so clearly and our concern of them hearing our conversation so clearly. No privacy at all. 4- we have included some photo showing of how this impacted us. The sounds and constant traffic with activities all over with, Bouncing balls/ cars/ kids running it is unbelievably painful
Stayed 5 nights in Mar 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty water falling from ceiling

Upon arrival the condo smells, cigarette butts are all over the patio and one night into our stay we return to our room at midnight to the ceiling pouring water. Water was leaking throughout the whole kitchen and living room. Food was ruined, electronics were wet and there is no available front desk staff after a certain time. Security was called and even the security guard didn’t know what to to. We had to clean the mess up ourselves and wait for maintenance to figure out what the issue was. Count-Oakes Property management was not available to help, which is who we booked the room through. Hotels.com could have spat in our faces and it would have been better than the way we were treated. We were basically told to deal with it. To deal with dirty water leaking throughout our condo’s kitchen and living room. The next morning maintenance cleaned up our room after telling us they PEAKED INTO OUR ROOM all night long while we barely slept in those conditions. Talk about creepy. Very unhappy with how this weekend turned out and the response I’ve received from Hotels.com and Count-Oakes Property Management. Would like a full refund for our stay as it was quite traumatic.
Stayed 3 nights in Mar 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was spacious, clean, well decorated, with a great view of the beach. I did not like the check-in process. There is not a lobby. A property manager has to be contacted and a meeting arranged. Cribs are available but you have to contact a 3rd party.
Stayed 6 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Very good Location, had to meet mgmt to get packet to checkin, quite confusing, ther was no layout of Hi-Rise apts so difficult to find things, hot tub not working and room layout not very good
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

Jessica

Disliked: Staff & service, property conditions & facilities, room comfort
The room looked like a college dorm room, smaller than a regular hotel room. There was no kitchenette or living area so I hardly call this a condo. Our tv went, they couldn’t fix it, brought another tv up and couldn’t get it to work then only discounted us $30 for the inconvenience. We will never stay there again nor will we recommend it to anyone.
Stayed 2 nights in Oct 2018
Verified

2/10 Terrible

Kellye

Liked: Cleanliness, property conditions & facilities, room comfort

Extreme hidden fees, don’t do it!!

When we get to the place they charged both rooms an additional $430 +\- for “resort” fees they say you don’t see in the fine print on hotels.com. We were out of time and nowhere to go so we stayed the one night. We were also told we would get up to $250 per room back and 3 week’s later we haven’t seen the money. When I call them they give me excuses. A complete ripoff!
Stayed 1 night in Sep 2018
Verified

2/10 Terrible

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is an older facility and not well kept. The elevators and hallways were HOT, everything felt a bit old & dirty. The condo itself was nicely furnished but the floors were dirty, there was mold in the shower & a drawer was broken in the kitchen. The staff was nice but charged an exhorbitant fee for an early check in when there wasn’t anyone there the night before. I will not stay here again.
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Candy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was not right on the beach as the pictures showed. Condo was very clean and comfortable. Not very well equipped in the kitchen
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

Josh

Standard hotel room, 5/10.

The room was clean and to a decent standard. The staff is friendly and helpful. The shower had terrible water pressure on the 15th floor and the bed was as hard as the floor. Be prepared to pay the extra taxes and resort fees upon arrival (outside of what is paid to hotels.com).
Stayed 3 nights in Aug 2018
Verified

6/10 Okay

Antwone

Great location and views to beach, very spacious unit very outdated needs upgrades but outside of that for the price not bad at all
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

Ana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Close to the beach but very outdated

So we walk to find out we didn’t have a stove. Maybe I didn’t read the reservation so it was okay. Then later we discovered the trash can was broken , the sink was clogged up and there was a big punch on the wall. I took pictures just in case I was not to blame. But I have yet not received my deposit. But overall it was a nice beach.
Stayed 2 nights in Aug 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
The room was extremely dirty. We had to buy supplies at 10 pm just to clean out bathroom. The sheets were dirty and the room was run down and unkept. When we contacted the front desk we were told to leave a message. We did that for a week and no one returned our calls. I would never stay here again.
Stayed 7 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tons of space!

Tons of space, nicely decorated, family friendly! We will be back!
Stayed 3 nights in Aug 2018
Verified

4/10 Poor

Karla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We have stayed at Surfside on and off for the past 25 years and have always been happy with the accommodations. This year was the exception. The owner of unit #405 has not reinvested in the property and the unit needs to be renovated.
Stayed 7 nights in Jul 2018

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