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SureStay Plus by Best Western Mobile I-65

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Plus by Best Western Mobile I-65

Reception
Daily self-service breakfast for a fee
Lobby
1 bedroom, desk, laptop workspace, iron/ironing board
Property amenity

Reviews

6.4 out of 10

Popular amenities

  • Breakfast available
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
180 W Interstate 65 Service Rd S, Mobile, AL, 36608
  • Dauphin Street
    ‪11 min walk‬
  • Spring Hill College
    ‪13 min walk‬
  • University of South Alabama
    ‪7 min drive‬
  • Mobile, AL (MOB-Mobile Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Quality Inn & Suites at Airport Blvd I-65

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, (173)
The price is €68
for 1 room
includes taxes & fees
4 Aug - 5 Aug
Quality Inn & Suites at Airport Blvd I-65

About this property

SureStay Plus by Best Western Mobile I-65

Hotel in Mobile with fitness centre and 24-hour business centre
A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
SureStay Plus by Best Western Mobile I-65 offers 94 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Mobile hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus by Best Western Mobile I-65. During your stay, you'll be within walking distance of Dauphin Street. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Self-service breakfast served daily for a fee
  • Amenities include a 24-hour business centre, meeting rooms and laundry facilities
  • On-site recreation includes a gym
  • 6 minutes by car from University of South Alabama and 11 minutes from Mobile Bay
WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly SureStay Plus by Best Western Mobile I-65. Free self parking is available.

This Mobile hotel is smoke free.

For a fee, guests can enjoy a self-service breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to 9:00 AM for a fee
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Mobile
Comfort Inn Mobile
Surestay Plus By Mobile I 65
Comfort Inn I 65 at Airport Blvd
SureStay Plus by Best Western Mobile I 65
SureStay Plus by Best Western Mobile I-65 Hotel
SureStay Plus by Best Western Mobile I-65 Mobile
SureStay Plus by Best Western Mobile I-65 Hotel Mobile

SureStay Plus by Best Western Mobile I-65 Reviews

Reviews

6.4
Rating 10 - Excellent. 89 out of 273 reviews
Rating 8 - Good. 45 out of 273 reviews
Rating 6 - Okay. 35 out of 273 reviews
Rating 4 - Poor. 31 out of 273 reviews
Rating 2 - Terrible. 73 out of 273 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Latoya

Stayed 2 nights in Mar 2025

2/10 Terrible

Alfreda

Travelled with partner
It was nasty and had to move from one room to another room but still nasty
Stayed 2 nights in Apr 2025

2/10 Terrible

Thelma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
roaches in room sheets dirty no towels at all trash in floor the room were not service but the staff was nice will not return to this property.
Stayed 2 nights in Apr 2025

6/10 Okay

Tamara

Travelled with family
Liked: Staff & service
Disliked: Amenities
It was okay not upscale enough but the price was cool.
Stayed 2 nights in Apr 2025

10/10 Excellent

Latoya

Stayed 3 nights in Mar 2025

6/10 Okay

Tyrese

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Dwayne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room flooded every time I showered and it smelled like mold
Stayed 4 nights in Mar 2025

6/10 Okay

Russell, Jacksonville

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property Dirty parking lot, limited lighting for security reason, Ice machine not available, Shower in room not operable, Carpet dirty, Checking in very nice and professional, Staff treated guest with high ethical standards, No Luggage cart available for those with disability
Stayed 1 night in Mar 2025

6/10 Okay

JOHN

Stayed 2 nights in Mar 2025

10/10 Excellent

Carol Hermeine

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Dirty mildew curtains was filthy carpet was dirty and smelled really bad people was moving in it was a welfare motel traffic in and out worse experience I ever had please take this off your page I was extremely disappointed
Stayed 4 nights in Mar 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will never stay every again

Worst hotel I ever stayed at. First the key card stop working multiple times during a one night stay. The breakfast only had waffles no meat at all. And the hotel hallway had trash and was smelly the whole stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Star

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Terri

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location, but the property is pretty run-down. It's supposed to be non smoking, but our room smelled of weed. Front desk personnel were professional.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jake

Incompetent Employees

Whole staff needs to be fired. Thought I was getting pranked. Absolutely unacceptable.
Stayed 2 nights in Mar 2025

10/10 Excellent

silas

Stayed 1 night in Mar 2025

2/10 Terrible

Chris

Stayed 3 nights in Mar 2025

2/10 Terrible

Destinee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Shauna

Travelled with family
Disliked: Amenities, property conditions & facilities
My bed was clean and comfortable and the staff did what they could with limited resources. Other than that...NO. Do not waste your time or money.
Stayed 4 nights in Mar 2025

4/10 Poor

Yolanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

I would not recommend unless you will be gone

This experience was not good. Every day I had to get my key reset for 4 days to enter my room. The key to the door after hours NEVER WORKED. They have no blankets. My microwave was dirty and I had no toilet tissue, until I asked. The room had an odor so good I had Lysol and a candle. This place is not for me. One bed was broke and I’m glad I had a blanket However, the staff was nice with what they were working with,
Stayed 3 nights in Feb 2025

2/10 Terrible

Allana

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and was infested with roaches. They switch out room but it was still dirty with no towels or tissue. We checked out early because of it.
Stayed 3 nights in Feb 2025

2/10 Terrible

Jeffery

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Rachel

Travelled with family and small children
The place was relatively clean, however the rooms are kind of dark, and we had to ask for a few items that should have been in the room already.
Stayed 2 nights in Feb 2025

8/10 Good

Naveed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025