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Sarova Whitesands Beach Resort & Spa, Mombasa

4.0 star property
VIP Access

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Photo gallery for Sarova Whitesands Beach Resort & Spa, Mombasa

Exterior
Property video
Beach/ocean view
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Malindi Road, Bamburi Highway, Mombasa, 80100
  • Place, Bamburi Beach
    ‪17 min walk‬
  • Place, Mombasa Go-Kart
    ‪20 min walk‬
  • Place, Haller Park
    ‪3 min drive‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Suite

Premium bedding, minibar, in-room safe, individually decorated

Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Facing Room

Property amenity

Garden Facing Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pool Facing Room

Premium bedding, minibar, in-room safe, individually decorated

Pool Facing Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pool Facing Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Pool Facing Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Garden Facing Twin Room

Garden view

Garden Facing Twin Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Sea Facing Room

Premium bedding, minibar, in-room safe, individually decorated

Sea Facing Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Sarova Whitesands Beach Resort & Spa, Mombasa

Catch some rays at the beach or spend the day relaxing at Sarova Whitesands Beach Resort & Spa, Mombasa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Change of towels is available on request
Sarova Whitesands Beach Resort & Spa, Mombasa offers 335 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include a shower, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Tulia Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Sarova Whitesands Beach Resort & Spa, Mombasa. During your stay, you're just a quick walk from Bamburi Beach. Features include free WiFi in public areas and free self-parking, plus 5 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Pavilions, one of the property's 3 restaurants and 2 bars/lounges
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Treat yourself to aromatherapy, body scrubs or body treatments at Tulia Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, volleyball and rafting
  • 8 minutes by foot from Bamburi Beach and a 2-minute drive from Haller Park
  • Airport and local-area shuttle service available for a fee
Some rates at Sarova Whitesands Beach Resort & Spa, Mombasa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sarova Whitesands Beach Resort & Spa, Mombasa offers its guests a full-service spa, 5 outdoor swimming pools, a waterslide, and Access to hot tub. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a fitness centre, and spa services are also featured at the business-friendly Sarova Whitesands Beach Resort & Spa, Mombasa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This Art Deco Mombasa hotel is smoke free.

Sarova Whitesands Beach Resort & Spa, Mombasa has 3 restaurants serving breakfast, lunch and dinner.
Lido Seafood Grill – This seafood restaurant specialises in seafood and serves lunch and dinner. Open selected days.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Sarova Whitesands Beach Resort & Spa, Mombasa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lido Seafood Grill
  • Pavilions

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Rafting
  • Scuba diving
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sarova Whitesands Beach Resort & Spa, Mombasa

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 15 (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed in advance by contacting the property on the number on the booking confirmation. Sarova Whitesands Beach Resort & Spa, Mombasa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sarova Whitesands
Sarova Whitesands Beach
Sarova Whitesands Beach Mombasa
Sarova Whitesands Beach Resort
Sarova Whitesands Beach Resort Mombasa
Sarova Whitesands Resort
Whitesands Sarova
Sarova Whitesands Beach Hotel Bamburi
Sarova Whitesands Beach Resort & Spa Kenya/Bamburi
Sarova Whitesands Beach Resort And Spa
Whitesands Hotel Mombasa
Sarova Whitesands & Mombasa
Sarova Whitesands Beach Resort & Spa Hotel
Sarova Whitesands Beach Resort & Spa Mombasa
Sarova Whitesands Beach Resort & Spa Hotel Mombasa

Sarova Whitesands Beach Resort & Spa, Mombasa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 212 out of 347 reviews
Rating 8 - Good. 85 out of 347 reviews
Rating 6 - Okay. 20 out of 347 reviews
Rating 4 - Poor. 16 out of 347 reviews
Rating 2 - Terrible. 14 out of 347 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Mayling

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The grounds are beautiful , the food is good and it’s worth the price. Highly recommended
Stayed 1 night in Nov 2025

10/10 Excellent

TABARA

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, well maintained with plenty of areas where you can relax and enjoy a nice breeze! Staff was friendly and courteous. Special thanks to Nelson at the reception who changed my room to sea view, to Bernard at the restaurant and to Ruth at the Tullia spa who restored my back thanks to her divine hands.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anders

Stayed 4 nights in Nov 2025

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, amenities
Very nice hotel
Stayed 20 nights in Oct 2025

8/10 Good

Rasmita

Stayed 3 nights in Nov 2025

10/10 Excellent

Alexander A.

Liked: Cleanliness, amenities, property conditions & facilities
Very nice resort on the sand beach, booked all inclusive package, highly recommend
Stayed 4 nights in Oct 2025

4/10 Poor

Daniel

Stayed 4 nights in Oct 2025

8/10 Good

Edem, Abuja

Travelled with group
Liked: Cleanliness, amenities
The property was great and will be great for family vacations. Apart from the hiccup at check-in the staff were generally pleasant. Special shout to Winnie from my group. Can’t really remember her name but starts with an ‘N’ from housekeeping did check-up again to make sure everything was ok. Thanks for the fruits too…
Stayed 4 nights in Oct 2025

10/10 Excellent

Boma, Houston

Stayed 4 nights in Oct 2025

10/10 Excellent

John

Stayed 2 nights in Oct 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 3rd visit, and it is now hard to envisage going anywhere else. It really is close to perfection. The facilities are exceptional, the staff equally so. So friendly (and genuinely, you dont get the impression they are told to be so) the restaurants are excellent with a huge variety every day. The rooms are excellent and the beaches are unreal.
One step from the hotel looking north
looking south
4 beautiful swimming pools
Stayed 10 nights in Sep 2025

10/10 Excellent

Rupert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located hotel for meetings and visits locally - Friendly and helpful staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Sep 2025

10/10 Excellent

Matesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful, friendly and efficient.
Stayed 5 nights in Sep 2025

2/10 Terrible

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay excellent however I can't recommend because of the way I was treated by hotel security, that also involved Kenyan police for taking video & photography. I inquired & was told upon arrival feel free to take content. Only days later to be singled out & questioned who gave me permission. Security stated guess complaints of me taking their images & security concerns. Both unfounded & lies. From demands to view my content no such photos or videos found. About security, as a visitor who came in peace, meaning no harm. How would I know their security concerns? To cover their error I was ask to delete 2 videos. One from my room view of ocean, that had a entrance from the beach. How would I know that concern? And I am sure hundreds have taken same view. It's their job to mitigate security concerns. And not by harassing guest. Any person wishing to do harm will be more covert. There are many ways to secure images without being noticed. The other video demanded to be deleted was the one I took of security guard. I had plan to bring this matter to the attention of management & want to show who it was. Had he not approached me no recording would have been taken. Being falsely accused, I am stopped from leaving & treated liked a criminal & being embarrassed at front exit. With 3 security persons and 2 Kenyan police for taking videos. The trauma of this experience has caused me to not rest well. I will not return there & advise friends & family not to as well. Exp. ruined!
Stayed 1 night in Sep 2025

10/10 Excellent

Quentin

Stayed 5 nights in Aug 2025

10/10 Excellent

Emily

Stayed 2 nights in Aug 2025

10/10 Excellent

KAUNDA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarova was an excellent choice from the staff to the place itself. Was beautiful. I leave with great memories of Mombasa. The team !! Chirop, Martha, Don, Jack, Rocky, Rose!! The spa was amazing !!
Stayed 4 nights in Sep 2025

10/10 Excellent

Wendy

Stayed 3 nights in Aug 2025

10/10 Excellent

Agar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a memorable time at the Sarova resort. They have an amazing team working there. I look forward to my next visit there.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shaheera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Sarova Whitesands Hotel! The service truly feels 5-star – every staff member was warm and welcoming. Breakfast was amazing with lots of choice, and I really enjoyed that they serve tea and snacks at 4pm, which was a lovely touch. The rooms were very comfortable, stocked with towels, bottled water, tea, coffee, and all the basics. The beds and pillows were super comfy, and the views from the hotel are absolutely beautiful. There are 5 excellent pools to enjoy, each with a different vibe, and the security around the hotel is very reassuring. The beach itself has lovely soft white sand, but there was quite a lot of seaweed in the water which made swimming a little less enjoyable. I didn’t even realise there was a games room until the end of my stay – a great bonus for families or longer visits. I only stayed 2 nights this time, but next time I’d definitely stay longer so I can explore everything properly. Highly recommend this hotel for a relaxing and enjoyable getaway!
Stayed 2 nights in Aug 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Shuaib

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A definite repeat. Great breakfast and dinner. Wonderful setting. Great service. Coffee needs improvement though. Tried regular black and espresso neither of which were any good.
Stayed 4 nights in Aug 2025