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Hampton Inn & Suites Montgomery-Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Montgomery-Downtown

Reception
Reception
Reception
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

View in a map
100 Commerce St, Montgomery, AL, 36104
  • Place, The Legacy Museum
    ‪5 min walk‬
  • Place, Riverfront Park
    ‪6 min walk‬
  • Place, Alabama State University
    ‪2 min drive‬
  • Airport, Montgomery, AL (MGM-Montgomery Regional)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Living area | 49-inch LCD TV with cable channels, TV

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for One king bed non smoking

Premium bedding, minibar, in-room safe, desk

One king bed non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for One king deluxe room non smoking

One king deluxe room non smoking | Premium bedding, minibar, in-room safe, desk

One king deluxe room non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for One king studio sofabed non smoking

Premium bedding, minibar, in-room safe, desk

One king studio sofabed non smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two queen beds non smoking

Two queen beds non smoking | Premium bedding, minibar, in-room safe, desk

Two queen beds non smoking

7.6 out of 10
Good
(11 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two double studio sofabed non smoking

Premium bedding, minibar, in-room safe, desk

Two double studio sofabed non smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Hampton Inn & Suites Montgomery-Downtown

Hotel with free breakfast, steps from The Hank Williams Museum
Along with a 24-hour fitness centre, this hotel has a snack bar/deli and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area and a business centre are on-site.
Hampton Inn & Suites Montgomery-Downtown offers 86 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Montgomery-Downtown. During your stay, you're just a quick walk from The Hank Williams Museum. Features include free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from The Hank Williams Museum and Montgomery Performing Arts Centre
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Event space at this hotel measures 205 square feet (19 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Montgomery-Downtown. For a fee, parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered valet parking on site (USD 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 205 square feet of conference space
  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 29 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Montgomery-Downtown
Hampton Inn Montgomery-Downtown
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hampton Inn Montgomery-Downtown Hotel
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hampton Inn Suites Montgomery Downtown
Hampton & Suites Montgomery
Hampton Inn & Suites Montgomery-Downtown Hotel
Hampton Inn & Suites Montgomery-Downtown Montgomery
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery

Hampton Inn & Suites Montgomery-Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 437 out of 1001 reviews
Rating 8 - Good. 298 out of 1001 reviews
Rating 6 - Okay. 133 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cornelia

Stayed 1 night in Jul 2025

4/10 Poor

Marcus

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was as helpful as they could be under the circumstances. The first issue we had was parking. The hotel only does valet parking which is $30 per day. You have two other options which include parking on the street and pay the meter, or a pay by day parking lot. When we got into our room I was floored by the condition of the room. The shower had rust all around the bottom, the sink faucets were on backwards, and when flushing the toilet the first time, the water that refilled it was brown. Rust water!! It finally turned clear after about 7-8 flushes. The window seal had chipped paint all in it with areas of missing paint in other spots. The sheets on the king bed were for a queen or smaller. All we knew is they didn’t fit. The hotel walls had stains on them as well. Yes this is an older hotel but the fact that Hampton hasn’t updated this property is sad. I can’t help but wonder if it’s because of the location. Whatever the reason, the photos that you see on the website is NOT what you pay for. I can honestly say that for almost 500 for two nights, this was robbery in a sense. We are reward members just fyi but reward member or not this property needs some major renovations!! Do better Hampton Inn property owner!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 1 night in Jul 2025

2/10 Terrible

Charles

Stayed 1 night in Jul 2025

10/10 Excellent

Jacquan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Liked: Amenities, property conditions & facilities
Everything about the property, staff, and local was amazing and I would recommend to my family and friends ❤️
Stayed 2 nights in Jul 2025

6/10 Okay

DR Theresa

Business traveller
Stayed 1 night in Jun 2025

2/10 Terrible

Fran

Business traveller
The room was not available despite being online to confirm. No one picked up the phone when I called, and no one answered when Expedia called either.
Stayed 1 night in Jun 2025

10/10 Excellent

Falisha

Travelled with family
Liked: Cleanliness, amenities
Nice Location
Stayed 2 nights in Jun 2025

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nothing for the toilet paper to go on, ceiling peeling off and hanging, tv not working in one of our rooms, thermostat not working correctly
Stayed 1 night in Jun 2025

8/10 Good

Felicia

Travelled with family
Liked: Cleanliness
The staff is nice but the property should be a little more updated
Stayed 3 nights in May 2025

6/10 Okay

Steven

Stayed 1 night in May 2025

8/10 Good

Keisa, Gonzales

Stayed 1 night in May 2025

6/10 Okay

Virgil

Stayed 5 nights in May 2025

8/10 Good

Gordon

Average at best

Older hotel conveniently located but lacking in maintenance. Men’s lobby bathroom had soap dispenser laying broken on counter both days I was there. Our room had no bathroom products and we had to request them . Several nicer hotels around them which I recommend checking first.
Stayed 1 night in May 2025

6/10 Okay

Huy

Stayed 4 nights in May 2025

2/10 Terrible

Julia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don't want to be unkind. The reception employees were doing their best to be helpful. The hotel was overbooked and our room was given to someone who arrived before us. They promised us a new room for the second day and it was no better than the first. We left and went to a different hotel across the street.
Stayed 2 nights in Apr 2025

4/10 Poor

Craig

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Not again

The property needs some love. The staff was lackluster and didn’t seem to care if anyone was there or not. The AC was poor. There is not an exhaust fan in the bathroom so there is mold growing in it. The desk was damage on the front. TV was missing as well.
Mold
Mold
No TV
Desk damages.
Stayed 1 night in Apr 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort

Overall it was good, with a few bumps

Toilet constantly ran,burnt out light in room no ice on our floor, we were on the 9 with ice( not working) right outside the room. Water temp hard to adjust either ice cold or scalding. hard. Hotel has no parking so you pay for valet parking
Stayed 3 nights in Apr 2025

10/10 Excellent

Amanda

Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

So-so

It was just ok. It's got the vibe of an old hotel that they have done bare-minimum upgrades on. It's much darker and dingy than the photos let on. The bathrooms are like being in a motel. Although I didn't see anything visibly dirty, the ancient fixtures in the bathroom are off-putting. I booked (allegedly) for a 2 room suite. When I got there I was taken to a king rooom and when I explained that I had booked a suite, the front staff said rooms like that don't exist. I had to show him a picture to get him to believe me, then he acknowledged that that was the Hank Williams suite and it was occupied. So if you try to book the suite with the red couch on this site, you probably won't actually be getting that, unless maybe you call the hotel and confirm. Aside from that, the staff was nice, but I would look elsewhere if I had to be in that area again.
Stayed 1 night in Apr 2025

4/10 Poor

Steven, Monterey

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was cheap, but it should have been cheaper! Looks like it might have been nice 60-80 years ago. I thought I was in a backward Eastern European “hotel”. I mean I didn’t die or catch anything, but I was slightly concerned I might…
Stayed 3 nights in Apr 2025

4/10 Poor

Rich

Stayed 1 night in Apr 2025

10/10 Excellent

Jada

Stayed 1 night in Apr 2025