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The Kartrite Resort & Indoor Waterpark

4.0 star property

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Photo gallery for The Kartrite Resort & Indoor Waterpark

Waterslide
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Restaurant
Lobby
Courtyard

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym
  • Breakfast available

Explore the area

View in a map
555 Resorts World Drive, Monticello, NY, 12701
  • Place, Concord Monster Golf Course
    ‪8 min walk‬
  • Place, Resorts World Catskills
    ‪8 min walk‬
  • Place, The Kartrite Resort & Indoor Waterpark
    ‪3 min drive‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪45 min drive‬

Room options

View all photos for Suite, Multiple Beds (4 Waterpark passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds (4 Waterpark passes)

9.2 out of 10
Wonderful
(9 reviews)
  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Junior Suite, Multiple Beds, Balcony (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, Multiple Beds, Balcony (4 Waterpark Passes)

9.2 out of 10
Wonderful
(11 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Patio (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, Multiple Beds, Patio (4 Waterpark Passes)

7.0 out of 10
Good
(9 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Patio (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, Multiple Beds, Patio (4 Waterpark Passes)

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Family Suite, Multiple Beds (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Family Suite, Multiple Beds (4 Waterpark Passes)

9.0 out of 10
Wonderful
(32 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Single Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed (4 Waterpark Passes)

8.0 out of 10
Very good
(21 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Multiple Beds, Patio (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Family Suite, Multiple Beds, Patio (4 Waterpark Passes)

9.2 out of 10
Wonderful
(11 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Sofa Bed, 4 Single Beds and 1 King Bed

View all photos for Family Suite, Multiple Beds, Balcony (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Family Suite, Multiple Beds, Balcony (4 Waterpark Passes)

8.0 out of 10
Very good
(15 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Single Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, Multiple Beds (4 Waterpark Passes)

8.6 out of 10
Excellent
(67 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Patio (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds, Patio (4 Waterpark Passes)

9.4 out of 10
Exceptional
(3 reviews)
  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Patio (4 Waterpark passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, Multiple Beds, Patio (4 Waterpark passes)

8.0 out of 10
Very good
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Patio (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Patio (4 Waterpark Passes)

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, Multiple Beds (4 Waterpark Passes)

7.0 out of 10
Good
(18 reviews)
  • 39 sq m
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Suite, Multiple Beds, Balcony (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds, Balcony (4 Waterpark Passes)

8.0 out of 10
Very good
(7 reviews)
  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Deluxe Suite, Multiple Beds, Patio

Smart TV, iPod dock

Deluxe Suite, Multiple Beds, Patio

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Deluxe Suite, Multiple Beds, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, Multiple Beds, Balcony

  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Grand Suite, Multiple Beds, Patio, Corner

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Grand Suite, Multiple Beds, Balcony, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Grand Suite, Multiple Beds, Balcony, Corner

  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

Family Suite, Multiple Beds, Balcony (Bunkroom)

  • Sleeps 8
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds, Balcony

  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Deluxe Suite, Multiple Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Grand Suite, Multiple Beds, Balcony, Corner (Corner)

Grand Suite, Multiple Beds, Balcony, Corner (Corner) | Balcony

Grand Suite, Multiple Beds, Balcony, Corner (Corner)

  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

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About this property

The Kartrite Resort & Indoor Waterpark

Family-friendly hotel with 5 restaurants and water park
5 restaurants, a water park (surcharge) and an indoor pool are available at this smoke-free hotel. Additionally, an outdoor pool, 2 bars/lounges and a 24-hour health club are on-site.
The Kartrite Resort & Indoor Waterpark offers 324 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries.

Smart televisions are featured in guestrooms. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

A 24-hour health club and a water park (surcharge) with a lazy river and waterslides are featured at the hotel. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Kartrite Resort & Indoor Waterpark. During your stay, you're just a quick walk from Resorts World Catskills. Enjoy features like 5 restaurants, 2 bars and an indoor pool.
  • Drinking and dining options include 5 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the water park with a lazy river or swim in the indoor and outdoor pools
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a sauna and hiking/biking trails
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Resorts World Catskills and Concord Monster Golf Course
The Kartrite Resort & Indoor Waterpark offers its guests a water park (surcharge), a lazy river, and a waterslide. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a business centre and meeting rooms. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly The Kartrite Resort & Indoor Waterpark.

This 4-star Monticello hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Harvey’s Wallbanger – On-site restaurant. Guests can enjoy drinks at the bar.
Surfside Grill – This restaurant is located by the pool. Open daily.
Bixby's Derby – On-site restaurant. Open daily.
The Highline – This restaurant only serves light fare. Open daily.
Eat.Eat.Eat – On-site buffet restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bixby's Derby
  • Eat.Eat.Eat
  • Harvey’s Wallbanger
  • Surfside Grill
  • The Highline

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Hiking/biking trails
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Playground
  • Rock climbing
  • Ropes course
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Water park
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2019
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • IPod dock
  • Smart TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 25.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 63.72 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Parking
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 25 for adults and USD 0 to 15 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: USD 25.0 per stay
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kartrite Resort Indoor Waterpark Monticello
Kartrite Resort Indoor Waterpark Monticello
Kartrite Indoor Waterpark Monticello
Resort The Kartrite Resort & Indoor Waterpark Monticello
Monticello The Kartrite Resort & Indoor Waterpark Resort
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort Indoor Waterpark
The Kartrite Hotel Indoor Waterpark
Kartrite Resort Indoor Waterpark
Kartrite Indoor Waterpark
Resort The Kartrite Resort & Indoor Waterpark
The Kartrite Indoor Waterpark
The Kartrite Resort Indoor Waterpark
The Kartrite Resort & Indoor Waterpark Hotel
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort & Indoor Waterpark Hotel Monticello

Reviews

The Kartrite Resort & Indoor Waterpark Reviews

8.2

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 939 out of 1819 reviews
Rating 8 - Good. 380 out of 1819 reviews
Rating 6 - Okay. 233 out of 1819 reviews
Rating 4 - Poor. 120 out of 1819 reviews
Rating 2 - Terrible. 147 out of 1819 reviews

Reviews

10/10 Excellent

Rozaliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Aug 2025

10/10 Excellent

Hasan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great place for Kids and families
Stayed 2 nights in Aug 2025

2/10 Terrible

Ashley

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Lackluster Visit, Too Busy To Accommodate

Nothing compared to our first stay. Our sons only weekend without school we decided to make the venture from the area of Buffalo to Monticello based on our previous experience. We booked a bunk room so both boys had their own bunks, which was super exciting. We watched videos leading up to the trip to explain how cool this place was. Instead, we were denied early check in. That was fine. We then were told our room wasn’t ready and to visit the water park. We changed in the car (gross) and attempted an overpacked and understaffed waterpark. We were able to manage a slide. We then left to get pizza, still wet from the slide, while we waited for our room. An hour passed and our room was finally available. By the time we settled in and finished our food, it was too packed to enter the waterpark again and so we did the arcade. The bunk room had some blood stains on a pillow, which wasn’t utilized so it was fine but probably should be thrown for future use. We were unable to utilize the outdoor activities due to time restraint with quiet hours. Our morning walk was the most exciting part of the trip before we checked out. A disappointment for the children, especially after hyping them up telling them it was so much better than Kalahari. Not even able to use the lazy river as there were no tubes and free roaming children. The room was comfortable, but we paid to utilize the amenities and didn’t get a chance. Could’ve done something in Buffalo for the same luster.
Stayed 1 night in Aug 2025

10/10 Excellent

Samanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and mananger was really friendy. Property was nice clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria, Hartford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third time visiting a family get away. Grandson birthday trip. I always enjoy the Katrite and my kids and grandkids always have a great time. Movie night is so enjoyable and kids look forward to it. 2 bedroom suite with balcony is the best and I always book it. Peace and quiet and comfortable mattress. Very spacious full with compartment for your needs. Very clean and sanitize. I will always return back.
Entrance lobby
Arcade area
Lazy River
Stayed 1 night in Aug 2025

4/10 Poor

Wayman

Stayed 1 night in Aug 2025

6/10 Okay

Junior, Lindenhurst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went on weekdays and is not many options for dinner or breakfast, not advised on the website about that !!
Stayed 1 night in Aug 2025

8/10 Good

Tracee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The waterpark hours and rides. I like being able to walk about the reaort at nights outside. I feel safe being there with my kids alone without their dad. I do not like that after visiting a year later a ride is still closed off...I also do not like that there is noball inclusive packages....
Stayed 2 nights in Aug 2025

8/10 Good

Frangies

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were well-equipped. They had a small refrigerator, microwave, coffee maker, etc. I didn’t like that they only have a restaurant open on weekdays. So, you have to eat the same food every day.
Stayed 2 nights in Aug 2025

8/10 Good

A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice and waterpark is great for kids. Hotel claims to have five restarants, but they are never open!
Stayed 2 nights in Aug 2025

8/10 Good

vasanth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Clara

Na
Stayed 2 nights in Aug 2025

6/10 Okay

Stephanie

Travelled with family and small children
Upon arriving at Kartrite, we checked in at 4:00. The room was not ready until 7:30. During this time, my two children bounced on the blow up pillow outside. The pillow was only open for another 15 minutes because the children’s activities are run by the same staff in different increments, so only 1 children’s activity runs at a time. The arcade is great for the kids and is probably the highlight outside of the waterpark but may be very costly. The waterpark has a lazy river, slides, a surfing station, and an area for toddlers as well as an infinity pool. 1 attraction-basketball and a cross the pool on lilypads station was closed for the majority of the time we were there. I do give them a plus for safety in the waterpark. There were many lifeguards available at each station and they quickly responded to an accidental incident. There are also many tables and chairs around the park so you could place your items around a table. The waterpark kept the young kids occupied for 5 hours. They had lots of fun but after repeatedly going on the same things multiple times, they were ready to leave. In the morning, we went to a slime making activity. We were lucky to get in because after taking 5 kids immediately, the staff member running the activity ran out of supplies and had to turn many kids away. As far as food, it appeared only 1 restaurant would be opened at a time. We opted for brkfst. off site as options were limited and high priced. 1 night is enough with children.
Stayed 2 nights in Aug 2025

2/10 Terrible

Samuel

Stayed 1 night in Aug 2025

8/10 Good

Nachelle

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was fun my kids loved it
Stayed 7 nights in Aug 2025

10/10 Excellent

Yen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family trip was amazing! Kiddos loved the indoor waterpark and actitivies. We all enjoyed spending time around the fire pit and toasting marshmallow. So excited to see deers very closed by, and some cute beavers. You won't forget the morning breezes and peaceful moments.
Stayed 2 nights in Aug 2025

6/10 Okay

Darlenis

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Awesome water park, food is expensive!! Hotel could be more clean
Stayed 2 nights in Aug 2025

6/10 Okay

Cheryldine

Stayed 1 night in Aug 2025

10/10 Excellent

Brianna kaelys

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in May 2025

10/10 Excellent

Brianna kaelys

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atención y muy bello todo
Stayed 2 nights in Aug 2025

10/10 Excellent

Baboucarr

Liked: Cleanliness, staff & service, property conditions & facilities
My family had so much fun. We will definitely be back again God willing
Stayed 3 nights in Aug 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

8/10 Good

JERRY

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The internet access was excellent, but food options was bad
Stayed 2 nights in Aug 2025

6/10 Okay

Diana

Travelled with family and small children, Travelled with group
The water park and outdoor area is fantastic, however the hotel has gone down hill in the last few years. Showers and toilet are old and many things are broken. Video arcade has many broken and out of order games. Wi-Fi is working only half the time. The hallways are not cleaned often so food and crumbs everywhere. Food is just ehhh.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

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