4/10 Huono
Tricia
Matkusti perheen kanssa
8.8.2025
Huonoa: Majoituspaikan kunto ja tilat
Find somewhere else
Checkin went great, but then both keys didn’t work. They wanted us to wait by our room for them and finally moved our room. Carpet didn’t look vacuumed, and was stained as well. Toilet handle had to be held down for full flush, and it looked like they had children paint the bathroom walls. There was paint splatter everywhere - on the floorboards, on the floor, on the toilet, and in the shower. One bed was missing a fitted sheet, so we were sleeping on the mattress cover. There were no towels at the pool, so we walked back and asked at the front desk. They were out of pool towels (no one else was at the pool), so offered bath towels, but they didn’t have enough clean ones available to offer us. The hot tub provided is an above ground residential hot tub that has not been maintained and was in no condition to be used. We tried to return our towels to the desk after swimming (not knowing where to put them) and were sent away saying we needed to carry them up to our room and leave them outside our door to be picked up. Day 2 our room keys stopped working again, so we had to go back down again. We got back into our room and had not received maid service. I called the front desk asking about it and she snapped back asking if we had requested maid service, but we were never told that was necessary. The digital option to pay for laundry did not work, so we had to scramble for quarters as the front desk would not exchange our paper money for coins. Breakfast was wonderful!
Tricia
Yöpyi 2 yötä elokuussa 2025