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Virunga House

4.0 star property

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Photo gallery for Virunga House

Exterior
Interior
Restaurant
Front of property
Comfort Single Room | Desk, laptop workspace, free WiFi, wheelchair access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar

Explore the area

View in a map
NM61ST, Muhoza, Northern, 157
  • Place, Cathedral of Ruhengeri
    ‪10 min walk‬
  • Place, Shyira Diocese Cathedral
    ‪19 min walk‬
  • Place, Musanze Modern Market
    ‪2 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room | Desk, laptop workspace, free WiFi, wheelchair access

Comfort Single Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | Desk, laptop workspace, free WiFi, wheelchair access

Comfort Double Room

  • Garden view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Virunga House

Along with a restaurant, this guesthouse has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, coffee/tea in a common area, concierge services and tour/ticket assistance are on-site. Bathrooms are shared and housekeeping is available on request.
Virunga House offers 6 accommodations, which are accessible via exterior corridors and feature computers and coffee/tea makers. Rooms open to balconies. This accommodation has separate dining areas and includes desks and dining tables. This Muhoza guest house provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Guests have access to shared bathrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Virunga House, you're just a quick walk from Cathedral of Ruhengeri. Features include free WiFi in public areas, free self-parking and a free manager's reception. Some of the pet-friendly amenities that this property offers include food and water bowls, an off-lead area and pet-sitting services.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 7.8 mi (12.6 km) from Volcanoes National Park
  • Airport and beach shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls, an off-lead area and pet-sitting services
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at Virunga House. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Muhoza guest house.

The guest house hosts a free manager's reception daily.
Virunga House has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 8:30 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 100; reservation required

Things to do

  • Art gallery
  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Ecotours
  • Private wine tours
  • Wine tours

Family friendly

  • Dining table
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Firepit
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • No lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bathroom

  • 4 shared bathrooms
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Rainfall showerhead
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Computer

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: 10:00 PM

Late check-in subject to availability

Late check-in fee: 20-per cent of room rate for check-in between 11:30 PM and midnight

Minimum check-in age - 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 6:00 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls, an off-lead area, pet-sitting services and pet-grooming services are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 10 per person
  • Airport shuttle fee: USD 300 per vehicle (return, maximum occupancy 8)
  • Airport shuttle fee per child: USD 100 (return), (from 1 to 13 years old)
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee: 20 per cent of room rate for check-in between 11:30 PM and midnight
  • Hosted evening meal: USD 100

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Virunga House offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 11:00 PM.
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Virunga House Muhoza

Virunga House Guesthouse

Virunga House Guesthouse Muhoza

Virunga House Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 2 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

9.4/10

Cleanliness

10/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value close to town

The house is a 15-20’ walk from the center. Difficult to communicate with the lady (no French, little English) but her husband speaks fluent French. Excellent breakfast, clean and spacious room.
Stayed 1 night in Feb 2025
Verified

8/10 Good

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Rapport qualité prix excellent!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023