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The Roa

3.0 star property

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Photo gallery for The Roa

Bar (on property)
Bar (on property)
Front of property – evening/night
Individually decorated, individually furnished, desk, soundproofing
Property entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

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333 L.B.S Marg, Ghatkopar (W), Mumbai, Maharashtra, 400086
  • Place, R City Mall
    ‪15 min walk‬
  • Place, KidZania Mumbai
    ‪4 min drive‬
  • Place, Phoenix Market City Mall
    ‪7 min drive‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪11 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Individually decorated, individually furnished, desk, soundproofing

Executive Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Individually decorated, individually furnished, desk, soundproofing

Standard Room, 2 Single Beds

  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

The Roa

Hotel in Mumbai with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
The Roa offers 44 accommodations with free newspapers and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers and complimentary toiletries.

This Mumbai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at The Roa, you'll be within walking distance of R City Mall. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Flava
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • 6 minutes by car from U.S. Consulate General and 10 minutes from NESCO Center
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. The business-friendly The Roa also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Mumbai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Flava – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 410 for adults and INR 310 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Flava

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Roa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 1200.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 410 for adults and from INR 310 for children
  • Airport shuttle fee: INR 1500 per vehicle (one way)
  • Rollaway bed fee: INR 1200.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Roa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Roa Hotel
Roa Hotel Mumbai
Roa Mumbai
The Roa Hotel
The Roa Mumbai
The Roa Hotel Mumbai

The Roa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 31 reviews
Rating 8 - Good. 8 out of 31 reviews
Rating 6 - Okay. 5 out of 31 reviews
Rating 4 - Poor. 8 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nirupama

Stayed 4 nights in Apr 2025

6/10 Okay

Smitha

Phone not working
Stayed 1 night in Feb 2025

10/10 Excellent

Tapaswini, west covina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Yash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chef accomodated Jain Food which was very helpful for me.
Stayed 3 nights in Dec 2024

8/10 Good

Nitin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property
Stayed 1 night in Dec 2024

10/10 Excellent

Pratik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

kishor

Travelled with family
Disliked: Cleanliness, staff & service
Shower had a mold, even after several request, house keeping did not clean it throughly, towels were not clean, shower had no grab bar, enterance do not have railings. Twin bed were comfortable, breakfast was excellent, all staff members were very cooperative.
Stayed 4 nights in Dec 2023

2/10 Terrible

Piyush

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
I booked it for my inLaws. We booked 2 twin bed room for 3 people and they have given 1 king bed room and one person has to sleep on floor with a mattress. Room was not well maintained. Also though we have booked free breakfast they first denied for breakfast, however than later provided after request. Staff was not friendly and less helpful.
Stayed 1 night in Mar 2023

4/10 Poor

Abilash

Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort

Its alright

Stayed 3 nights in Sep 2022

8/10 Good

Solomon

Stayed 1 night in Apr 2022

8/10 Good

Agueda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bussiness stay

Great stay for 2 days
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to office was good and saves a lot.of time
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Stephen, pune

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Only for the hardened Indian traveller.

If you travel around India with your own sheets then it's the kind of place you can stay. The bed was comfortable but with only a thin base sheet over the mattress and a nylon blanket on top, if failed miserably to prove comfort or enjoyable sleeping experience. The restaurant is OK and the bar passable. Standard Indian fare for dinner and breakfast. 2.5miles from the airport sounds close but its at the wrong end of the airport and it takes between 40mins to 1 hour to reach the terminal. Overall if you have stayed in 3 star hotels in India before then you will be fine here. Otherwise find somewhere else.
Stayed 1 night in Sep 2018

10/10 Excellent

Rohit, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glad to have stayed here.

Nice ambience of the hotel.Room were nice and clean.Breakfast was also good.Overall good experience
Stayed 1 night in Aug 2018

10/10 Excellent

Gaurav, Puna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was very well connected.Nice & cozy rooms.Staff was also very friendly.Food was exceptional.Overall complete value for money.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money , good food , central location , courteous staff
Stayed 3 nights in May 2018

6/10 Okay

GAURAV

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Hotel was nice but dark. staff was slow with service.

4/10 Poor

Stephen, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid if you need internet connection.

If you're a business traveller and require the internet whilst staying at a hotel then I suggest you avoid this particular one. It took 90 minutes and numerous requests in order to obtain a password from reception who usually just said - ok just one minute! the internet is painfully slow once you eventually get connected, signal is often lost and can take 1 hour plus of trying to re-connect. This is a PAID service not free!! I asked if they could organise a cab, reply as usual - one minute and we'll call you. I checked out 6 hours later without anything being arranged!!! Totally poor customer service, room facilities very poor, internet poor, directly under flight path for airport, all in all I can only recommend you avoid. I would put this in my bottom 3 hotels.

6/10 Okay

Thomas, Copenhagen, Denmark

Liked: Cleanliness, staff & service

Better than many others in Mumbai

The Roa has a better level of cleanliness than I have seen in many hotels in Mumbai in this price range. So from that viewpoint it was a good thing. The rooms have a sort of modern looking design which is nice. The drawbacks are that the rooms do not have a great sound isolation and one tends to hear everything that is happening in the corridor and in neighboring rooms - which can be at times disturbing the sleep. The staff are definitely very helpful and are doing their best to make your stay comfortable. The other things was the internet line, which was incredibly slow and I was not able to work my emails through it. I was told they were working on that.

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service