Best Western Muncie

2.5 star property

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Photo gallery for Best Western Muncie

Lobby
Exterior
Hypo-allergenic bedding, iron/ironing board, Internet, bed sheets
Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Hypo-allergenic bedding, iron/ironing board, Internet, bed sheets
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
3011 W Bethel Ave, Muncie, IN, 47304
  • Ball State University
    ‪2 min walk‬
  • IU Health Ball Memorial Hospital
    ‪2 min drive‬
  • Horizon Convention Center
    ‪5 min drive‬
  • Muncie, IN (MIE-Delaware County)
    ‪6 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Refrigerator & Microwave )

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Refrigerator & Microwave )

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Muncie

Hotel with free breakfast, a short walk to Ball State University
This smoke-free hotel features an indoor pool, a business centre and a 24-hour front desk. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a computer station and a vending machine are on-site. Housekeeping is not available.
Best Western Muncie offers 57 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

Televisions come with premium cable channels. Business-friendly amenities include telephones along with free local calls (restrictions may apply).

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Muncie. During your stay, you're just a quick walk from Ball State University. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a computer and a vending machine
  • Just a 4-minute walk from Ball State University and 11 minutes on foot from Scheumann Stadium
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. An indoor pool and a vending machine are also featured at Best Western Muncie. Free self parking is available.

This Muncie hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • No housekeeping service

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Thursday, Friday, Saturday and Sunday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Wednesday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Muncie
Best Western Muncie
Best Western Muncie Hotel
Muncie Best Western
Best Western Muncie Hotel
Best Western Muncie Muncie
Best Western Muncie Hotel Muncie

Best Western Muncie Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 229 out of 787 reviews
Rating 8 - Good. 298 out of 787 reviews
Rating 6 - Okay. 134 out of 787 reviews
Rating 4 - Poor. 78 out of 787 reviews
Rating 2 - Terrible. 48 out of 787 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the jacuzzi room..it was clean and nice..bed was a little soft ..butmother yhan that a great atay
Stayed 2 nights in Feb 2025

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
no thanks
Stayed 1 night in Mar 2025

10/10 Excellent

Charla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second stay

I stayed here several years ago. Service was good but it needed some updates. I was so pleased to see the improves at this visit! It was clean and a nice place to crash after my business meeting.
Stayed 1 night in Feb 2025

10/10 Excellent

Catricia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Amanda

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice hotel, clean, nothing fancy

Stayed 2 nights in Feb 2025

10/10 Excellent

Spencer

Stayed 1 night in Feb 2025

10/10 Excellent

Tyler

Stayed 2 nights in Feb 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Jan 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was cold, Coffee was good
Stayed 1 night in Feb 2025

2/10 Terrible

Jennifer

Stayed 1 night in Feb 2025

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Party in hotel

We arrived after a volleyball tournament around 10pm to check in and shower and go to bed. After check in we were going upstairs, the outside door in the back was propped open and people were coming and going from there to a party. We got up stairs were multiple rooms had large amount of guests staying and smoking weed. The smell was coming into our room. We decided to pack up and ask for a refund. The front desk manager was very nice and said we was going to deal with the party but after our worries he offered a full refund. Thankful for the front desk manager for understanding we had 13yr old girls that didn’t need to be trying to fall asleep to loud and smelly party before having to get up and play the next morning.
Stayed 1 night in Feb 2025

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very cold and took forever to heat up otherwise it was a good stay
Stayed 1 night in Jan 2025

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities

Institutional Beds?

Just a couple day stay, leisure. Wasn't impressed with beds. The metal bed frames felt institutional. Understand why having under bed not open, but almost felt like they were old prison beds. Pillows too soft.
Stayed 2 nights in Jan 2025

4/10 Poor

Brandon

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Avoid.

The TV didnt work. You couls turn it in by no channel would load. It was late so we just went to bed but thats unacceptable. It seems there was a remote missing. Tv was also like 24 inches and awful had we gotten channels to load. They also ended the breakfast early and gave my girfla hard time wven getting coffee after their early close time
Stayed 1 night in Dec 2024

10/10 Excellent

Leon, Indianapolis

Stayed 1 night in Jan 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

Biggest complaint is the fact that this is the first time i have ever had to stay at a hotel with a broken tv. None of the channels worked, just said no service. Called front desk and someone came up and looked at it to just to say they didnt know what was wrong. Did not offer to move our room or any compensation for the inconvenience. On top of that, the overall hotel was not very clean or well kept. The beds were small and very uncomfortable. I would never recommend this hotel to anybody.
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Stayed 4 nights in Dec 2024

10/10 Excellent

Penny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attentive care

On check in the concierge was very friendly and personable. Once in our room we were aware that one of the fire detectors was chirping- low battery. We called the desk and within 20 minutes we had a response. All resolved. Slept soundly throughout the night.
Stayed 1 night in Dec 2024

4/10 Poor

Keegan

Disliked: Property conditions & facilities
Beds a very uncomfortable
Stayed 1 night in Dec 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed in suite was dilapidated sheets were stained brown underneath and top layer was dingy. No one was working the front desk. I had to wait a few minutes for someone to come.
Stayed 1 night in Nov 2024

8/10 Good

Kevin, Muncie

Stayed 1 night in Nov 2024

6/10 Okay

Ariel

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Nothing spectacular it was a place to sleep breakfast sucked the place was old and dinghy
Stayed 1 night in Nov 2024