Fairfield Inn and Suites by Marriott Muskegon Norton Shores

2.5 star property

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Photo gallery for Fairfield Inn and Suites by Marriott Muskegon Norton Shores

Suite, 1 Bedroom, Non Smoking | Pool | Indoor pool
Free daily buffet breakfast
Indoor pool
Point of interest
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
1520 E Mount Garfield Road, Muskegon, MI, 49444
  • Hoffmaster State Park
    ‪7 min drive‬
  • Grand Haven Beach
    ‪12 min drive‬
  • Lake Express Ferry Terminal
    ‪13 min drive‬
  • Muskegon, MI (MKG-Muskegon County)
    ‪4 min drive‬

Room options

Suite, 1 Bedroom (Hearing Accessible)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

8.4 out of 10
Very good
(29 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Fairfield Inn and Suites by Marriott Muskegon Norton Shores

Hotel with free breakfast, in the vicinity of Hoffmaster State Park
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available on request.
Fairfield Inn and Suites by Marriott Muskegon Norton Shores offers 83 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Muskegon hotel provides complimentary wireless Internet access. 27-inch LED televisions come with premium cable channels and pay-per-view films. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Fairfield Inn and Suites by Marriott Muskegon Norton Shores. During your stay, you'll be close to Hoffmaster State Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Hoffmaster State Park and 11 minutes from Muskegon Museum of Art
Fairfield Inn and Suites by Marriott Muskegon Norton Shores offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 696 square feet (65 square metres) and includes conference space. The business-friendly Fairfield Inn and Suites by Marriott Muskegon Norton Shores also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Muskegon hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 696 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Hotel Norton Shores Muskegon
Fairfield Inn Marriott Muskegon Norton Shores
Fairfield Inn Marriott Muskegon Norton Shores Hotel
Fairfield Inn Marriott Muskegon Hotel
Fairfield Inn Marriott Muskegon Norton Shores
Fairfield Inn Suites by Marriott Muskegon Norton Shores
Fairfield Inn Marriott Muskegon Norton Shores Hotel
Fairfield Inn Marriott Norton Shores Hotel
Fairfield Inn Suites by Marriott Muskegon Norton Shores
Fairfield Marriott Muskegon
Fairfield Inn Marriott Muskegon Norton Shores
Fairfield Inn Marriott Norton Shores
Fairfield Inn Suites by Marriott Muskegon Norton Shores

Fairfield Inn and Suites by Marriott Muskegon Norton Shores Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 391 out of 743 reviews
Rating 8 - Good. 221 out of 743 reviews
Rating 6 - Okay. 78 out of 743 reviews
Rating 4 - Poor. 29 out of 743 reviews
Rating 2 - Terrible. 24 out of 743 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came up for an overnight stay to visit family. Very clean. Pool and hot tub was perfect. Room was clean and comfy. Perfect location between Michigan Adventure and Lake Michigan. Great price point. Would stay again.
Stayed 1 night in May 2025

6/10 Okay

Matt, Davisburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress was old, sagging, hard- back was very uncomfortable.
Stayed 1 night in Jun 2025

6/10 Okay

Duncan

Stayed 4 nights in May 2025

4/10 Poor

Jacqueline

Disliked: Staff & service, property conditions & facilities
The hotel was under construction which we were not aware of until we arrived. The pool was closed which was one of the main reasons we booked here to entertain the kids for part of the day. I understand this may not be their fault, but very inconvenient. No milk for cereal (only chocolate milk), no plates to serve yourself- they were going to “see” what they could do about it. There was no one at the front desk at check out time 10am - 12pm.
Stayed 1 night in May 2025

8/10 Good

Don

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great facility, but front desk needs manning more.

This hotel was clean and comfortable, but the front desk was not manned several times when we needed help. We arrived about 11:30pm to an unlocked front door and unmanned front desk. After about 5 minutes or so, I called their phone number. An agent came out of an office just 15 down the hall from the lobby and checked us in. I had to notify kitchen help once to refill a coffee dispenser and another time to put cups out. The did have bacon every day that we were day, much better than other hotels that may have bacon only once a week.
Stayed 4 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. Right location not far from our grandmother home. Front desk was super nice. Breakfast was good. I extended our stay an extra night. My daughter enjoyed the pool as much as she could.
Stayed 2 nights in May 2025

6/10 Okay

cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room was ok breakfast no so much

Currently doing construction. This was ok but breakfast was mot like last time we stayed here. Coffee was sub par left a metal taste. No fesh fruit bananas first 2 days looked well beaten none on day3. No variety , had syrup no waffles or pancakes , no bread or danish had bagels no cream cheese, milk was almost spoiled tasted funny.
Stayed 3 nights in May 2025

8/10 Good

Chris

Stayed 2 nights in May 2025

8/10 Good

morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ended up in Muskegon

Ended up here for the night while traveling with no destination. Clean, comfortable and quiet. ( only complaint is that staff/workers were very loud in the hallway in the morning) breakfast was ok. Many good restaurants close by
Stayed 1 night in May 2025

8/10 Good

Robert

Stayed 2 nights in Apr 2025

8/10 Good

Marisa

Travelled with partner
Liked: Amenities
Under a little Construction but room was nice clean and comfortable....
Stayed 1 night in Apr 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Overnight Stop

We just needed a room for the night, and this worked out perfectly. We knew we would be arriving very late, and they were able to check us in ahead of time so all we had to do was pick up our room keys and go to bed. The room was spacious and comfortable, and little dated but clean and everything was on good working order. The breakfast in the morning, which is included, was nice. The location is convenient, near all the shopping and restaurants if you're just passing through the area.
Stayed 1 night in Apr 2025

8/10 Good

Megan

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Reserved a regular king with sleep sofa. Upon arrival the only available king room was for special needs without a sleep sofa.
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Stayed 1 night in Mar 2025

2/10 Terrible

Neil

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exactly as advertised. The pool is a little small. The area around is full of shopping and food options.
Stayed 1 night in Mar 2025

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room and facility was clean. The walls are super thin and could here everything going on in halls and rooms.
Stayed 2 nights in Feb 2025

8/10 Good

Dayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a 1 bedroom suite with 2 adults and 2 teenagers. Nice room but not big enough for 4. Pull out sofa is the loveseat kind, very small.
Stayed 2 nights in Feb 2025

10/10 Excellent

kiera y

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great support from staff, very warm and kind staff. Housekeeping met all of our needs with extras, very nice breakfast bar! Clean pool and jacuzzi was actually hot! Very nice stay per usual
Stayed 2 nights in Feb 2025

10/10 Excellent

Marinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The first night the front desk clerk made us cookies while we visited in the lobby. He made us feel very welcomed
Stayed 2 nights in Feb 2025

10/10 Excellent

Carolyn

Stayed 1 night in Feb 2025